Jobs in Canada

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Added 16 hours ago
Commercial Night Shift Supervisor
GardaWorld
Calgary, AB
Permanent positions: Night Shift Supervisor on a Sunday - Tuesday Alt Wed
Added 16 hours ago
Security Supervisor - Fulfillment Centre
GardaWorld
Hamilton, ON · Mount Hope, ON
First aid certification required
Added 1 day ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Toronto, ON
- Full-time
Must possess a valid Ontario Security License
Added 3 days ago
Concierge Security Supervisor (FT) - Vancouver
GardaWorld
Vancouver, BC
Ready to suit up as a Concierge Security Supervisor
Added 3 days ago
Mobile Patrol Operative
GardaWorld
Toronto, ON
Must have a valid G license
Added 3 days ago
Health Care Security Supervisor
GardaWorld
Kingston, ON
Ready to suit up as a Health Care Security Supervisor?
Added 4 days ago
Security Supervisor - Lake of the Woods Kenora Hospital
GardaWorld
ON · Kenora, Onta
As a Security Supervisor, you will be leading a team of guards, ensuring that security operations run smoothly and providing exceptional customer service. You will work with people from all…
Added 4 days ago
KO
Security Guard & Site Supervisor – GTA
Knights On Guard Security
Toronto, ON
- $17.2 to $19 CAD / hour
- Part-time
POSITION TYPE LOCATION PAY RANGE Site Supervisor Full-Time GTA $19.00 - $20.00 Security Guard Full-Time GTA $17.60 - $19.00 Security Guard Part-Time GTA $17.60 - $19.00
Added 4 days ago
KO
Security Guard & Site Supervisor – GTA
Knights On Guard Security
Toronto, ON
- $17.2 to $19 CAD / hour
- Part-time
POSITION TYPE LOCATION PAY RANGE Site Supervisor Full-Time GTA $19.00 - $20.00 Security Guard Full-Time GTA $17.60 - $19.00 Security Guard Part-Time GTA $17.60 - $19.00
Added 4 days ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Aurora, ON
- Full-time
Must possess a valid Ontario Security License
Added 4 days ago
Mobile Security Supervisor
GardaWorld
Peterborough, ON
Flexibility to work rotating shifts, weekends, and holidays
Added 4 days ago
Concierge (on-call/casual)
Skyservice Business Aviation
Dorval, QC
Must have a Class 5 driver’s license;
Added 4 days ago
KO
Security Guard & Site Supervisor – GTA
Knights On Guard Security
Toronto, ON
- $17.2 to $19 CAD / hour
- Part-time
POSITION TYPE LOCATION PAY RANGE Site Supervisor Full-Time GTA $19.00 - $20.00 Security Guard Full-Time GTA $17.60 - $19.00 Security Guard Part-Time GTA $17.60 - $19.00
Added 4 days ago
Security Guard - Penticton BC
Kandor
Penticton, BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 6 days ago
Security Guard (Casual) - Lower Mainland
Kandor
BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 6 days ago
KO
Security Guard & Site Supervisor – GTA
Knights On Guard Security
Toronto, ON
- $17.2 to $19 CAD / hour
- Part-time
POSITION TYPE LOCATION PAY RANGE Site Supervisor Full-Time GTA $19.00 - $20.00 Security Guard Full-Time GTA $17.60 - $19.00 Security Guard Part-Time GTA $17.60 - $19.00
Added 6 days ago
Impact North Shore - Career Fair
Kandor
North Vancouver, BC
We're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you…
Added 7 days ago
Corporate Security Guard - Casual
GardaWorld
Vancouver, BC
Career advancement opportunities across GardaWorld, with pathways to Security Supervisor and other leadership positions
Added 7 days ago
Corporate Security Guard - Overnight
GardaWorld
Vancouver, BC
Career advancement opportunities across GardaWorld, with pathways to Security Supervisor and other leadership positions
Added 7 days ago
OG
Maintenance Technician/Painter
Onni Group of Companies
North Vancouver, BC · Vancouver, BC
- Full-time
Work discreetly and courteously around guests, staying security-conscious on guest floors, in occupied suites, and in back-of-house areas
Added 8 days ago
RC
Night Auditor
River Cree Resort & Casino
Spruce Grove, AB
- Part-time
Understands the functions of the Bell Staff, and Concierge/Guest Services operations.
Added 9 days ago
RC
Night Auditor
River Cree Resort & Casino
Enoch, AB
- Part-time
Understands the functions of the Bell Staff, and Concierge/Guest Services operations.
Added 9 days ago
IS
Tactical Security Guard – Commercial Office Building
Identigate Security Services Inc.
Toronto, ON · North York, ON
- Full-time
- Experience as a Tactical Security Guard, Security Supervisor, or Senior Security Officer.
Added 10 days ago
AU
Security Guard - Concierge
Allied Universal
AB · Edmonton, AB
- $19 CAD / hour
- Full-time
Allied Universal is seeking Security Guard - Concierge in Edmonton,Alberta.
Added 10 days ago
IS
Tactical Security Guard – Commercial Office Building
Identigate Security Services Inc.
Toronto, ON · North York, ON
- Full-time
- Experience as a Tactical Security Guard, Security Supervisor, or Senior Security Officer.

River Cree Resort & Casino

Night Auditor

Enoch, AB, Canada

Part-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Dec 1, 2026
Experience: 1-3 years Front Desk, Bell Desk experience or other guest service experience
Posting language: English
Posted: Nov 1, 2026

Original job description

Overview

Serve our guests in accordance with Resort Standards of Guest Services in a gracious and professional manner. Take pride in all facets of service, quality, timeliness, appearance and cleanliness. Show initiative and take immediate steps to correct any service shortfalls to ensure complete guest satisfaction, whether inside or outside your department.

Responsibilities

Operations/Property Management

Performs all duties at the Front Office as necessary.
Runs Front Office shifts.
Performs daily Front Office shift operations and ensures compliance with all policies, standards and procedures.
Opens and closes Front Desk Night Audit shifts and ensures completion of assigned shift checklist and other duties.
Runs and reviews critical information contained in Front Desk reports.
Understands the functions of the Bell Staff, and Concierge/Guest Services operations.
Leads all areas of the Front Office in the absence of the Guest Services Manager or Guest Services Supervisor.
Operates all department equipment as necessary and reports malfunctions.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Understands night audit procedures and is able to comprehend and utilize reports as necessary.

Guest Satisfaction

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Is empowered to provide excellent customer service within guidelines.
Utilizes affirmative service behaviors; continuously strives to improve service performance.
Assists in the review of comment cards and guest satisfaction results with associates.
Familiarizes self with convention resumes to verify the requests and requirements of the planner are being met.

Sales and Revenue Management

Reviews and utilizes same day selling procedures in order to maximize room revenue and hotel occupancy.
Performs procedures to verify accuracy of room rates to maximize revenue opportunities

Financial Management

Participates in the application of departmental controllable expenses to achieve or exceed budgeted goals.
Understands the impact of Front Desk operations on the overall hotel financial goals and objectives.

Health & Safety

Maintains compliance with all health, safety and fire regulations and acts as a main communication link in emergency situations.
Promotes accident prevention and awareness.
Participates as needed in the investigation and reporting of associate and guest accidents.
Understands and complies with loss prevention policies and procedures.

Other

Acts as a Manager on Duty and Lobby Ambassador as assigned.
Attends staff meetings as required.
To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
All other duties as assigned

Qualifications

1-3 years Front Desk, Bell Desk experience or other guest service experience
Previous hotel supervisory experience required
High School Diploma preferred
Diploma/Degree in Hotel & Restaurant Management preferred
Intermediate computer knowledge
Previous experience with a property management system
Basic Math Skills
Knowledge of Resort facilities
Knowledge of local service and attractions
Dynamic and outgoing personality
Superior customer service skills
Good communication skills in English (verbal, written and spoken)

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

A competitive wage and excellent benefits.
Shuttle service from West Edmonton location.
All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
An opportunity to work within a progressive, exciting team environment.
An opportunity to work with a skilled Management team.

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee night audit and front office operations, including shift checklists, reports, equipment, policy compliance, and leadership of front office areas when managers are absent. Support guest satisfaction, room revenue, financial goals, and workplace safety while responding to guest feedback and complaints.

Requirements

Requires 1–3 years of front desk, bell desk, or other guest service experience, previous hotel supervisory experience, intermediate computer knowledge, and prior experience with a property management system. A high school diploma and a diploma or degree in Hotel and Restaurant Management are preferred; the role also calls for basic math, resort and local-area knowledge, strong customer service, and English communication skills.

Skills

Front Desk Operations
Night Audit Procedures
Guest Relations
Customer Service
Complaint Resolution
Front Office Supervision
Revenue Management
Room Rate Verification
Financial Management
Basic Mathematics
Report Review
Credit Policy Compliance
Health And Safety Compliance
Loss Prevention
English Communication

Benefits

Competitive Wage
Excellent Benefits
Shuttle Service
Customer Service Rewards Program
Progressive Team Environment
Skilled Management Team

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Night Audit
Front Desk
Property Management System
Guest Services
Bell Staff
Concierge
Guest Satisfaction
Guest Feedback
Complaint Resolution
Repeat Guest Recognition
Front Desk Reports
Shift Checklists
Room Revenue
Hotel Occupancy
Room Rate Verification
Credit Policies
Budget Management
Loss Prevention
Health And Safety
Fire Regulations
Emergency Communication
Convention Resumes
Resort Facilities
Local Attractions

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Work requirements

Jobs in Canada