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Added 9 mins ago
NB
Banking advisor
National Bank of Canada
Campbellton, NB
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 9 mins ago
NB
Advisor in the Counterparty Documentation Center
National Bank of Canada
Montreal, QC
- Full-time
You will report to the Manager, Counterparty Documentation Center and work daily with a multidisciplinary group of experts, including traders, compliance professionals, legal advisors, and…
Added 9 mins ago
NB
Business Development Manager
National Bank of Canada
London, ON
- Full-time
Being a Business Development Manager means creating strong business relationships with dealers in the Automotive industry.
Added 9 mins ago
NB
Director, Portfolio Management
National Bank of Canada
Surrey, BC
- Full-time
This position reports directly to the AVP & Manager, Commercial Portfolio Management covering the Fraser Valley district.
Added 9 mins ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 9 mins ago
NB
Product Director Insurance
National Bank of Canada
Montreal, QC
- Full-time
Within National Bank Insurance, you will be part of a highly engaged team and report to a Senior Manager responsible for strategy and growth. Our team is distinguished by its…
Added 9 mins ago
NB
Retirement Stategy Advisor
National Bank of Canada
Brossard, QC
- Full-time
…needs of the position and the profile of the candidate, the manager may have the latitude to adjust the role to fit their…
Added 9 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 9 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 9 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 9 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Thunder Bay, ON
- Part-time
…and escalate cash or technical issues to the Customer Service…
Added 9 mins ago
Cook Temporary Full Time IPG Cook2 0.87 AgeCare Pine Grove
AgeCare
Woodbridge, ON · AgeCare Pine Grove
…authority and/or brings to the attention of the Food Services…
Added 25 mins ago
Friend and Family
Under Armour
Rocky View, AB
…when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store…
Added 25 mins ago
W
Supervisor Production & Inventory Control
Winpak
Winnipeg, MB
- Full-time
…Winnipeg. Reporting to the Production and Inventory Control Manager, you will lead the team responsible for production planning, scheduling, inventory control, production reporting, and…
Added 39 mins ago
NB
Residential Mortgage Specialist
National Bank of Canada
Windsor, ON
- Full-time
Development Manager, you support clients through one of the most important
Added 39 mins ago
WC
Case Manager (2026-398-CC)
WoodGreen Community Services
Toronto, ON
- Contract
Competition # 2026-398-CCCase Manager (2026-398-CC)Employment Type:Contract Salary (12 months), Bargaining Unit Work Hours:35 hours/week: Mon-Fri, 9am-5pmWork Setting:Onsite Required: 540…
Added 39 mins ago
H
Content Marketing Manager
Haystack
Canada
- Full-time
This employer is seeking a Content Marketing Manager to lead content creation, storytelling, and communications for technical audiences. This role involves turning complex technological…
Added 39 mins ago
IS
Fund Development Manager
InspireHealth Supportive Cancer Care
Vancouver, BC
- Full-time
The Development Manager is a key member of the Development team and plays a central role in furthering InspireHealth’s fundraising, community outreach, and donor engagement goals.
Added 39 mins ago
IS
Front Desk Receptionist
InVision Staffing Services Inc.
Toronto, ON · Scarborough, ON
- Contract
…departmentCoordinate closely with the Maintenance & Facilities Manager on any upkeep requirements and neededEnsures cleanliness and organization of main lobby areaAssists in the planning…
Added 39 mins ago
IW
Retail Sales Manager
Imagine Wireless Inc
Calgary, AB
- Full-time
As a Store Manager, you will be responsible for leading daily store operations, developing a high-performing sales team, and creating an environment where employees and customers feel…
Added 39 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
Added 39 mins ago
RO
Repair and Tuning Technician
Resorts of the Canadian Rockies
Kananaskis, AB
- Full-time
Inspect finished product and ensure it meets the quality standards established by the RRR Manager
Added 39 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 39 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 39 mins ago
A
Représentant(e) des ventes en relations bancaires, Marché intermédiaire/Banking Relationship Sales Representative, Mid-Market
ADP
Montreal, QC
- Full-time

River Cree Resort & Casino

Night Auditor

Spruce Grove, AB, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Dec 1, 2026
Experience: 1-3 years Front Desk, Bell Desk experience or other guest service experience
Posting language: English
Posted: Nov 1, 2026

Original job description

Serve our guests in accordance with Resort Standards of Guest Services in a gracious and professional manner. Take pride in all facets of service, quality, timeliness, appearance and cleanliness. Show initiative and take immediate steps to correct any service shortfalls to ensure complete guest satisfaction, whether inside or outside your department.

Operations/Property Management

Performs all duties at the Front Office as necessary.
Runs Front Office shifts.
Performs daily Front Office shift operations and ensures compliance with all policies, standards and procedures.
Opens and closes Front Desk Night Audit shifts and ensures completion of assigned shift checklist and other duties.
Runs and reviews critical information contained in Front Desk reports.
Understands the functions of the Bell Staff, and Concierge/Guest Services operations.
Leads all areas of the Front Office in the absence of the Guest Services Manager or Guest Services Supervisor.
Operates all department equipment as necessary and reports malfunctions.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Understands night audit procedures and is able to comprehend and utilize reports as necessary.

Guest Satisfaction

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Is empowered to provide excellent customer service within guidelines.
Utilizes affirmative service behaviors; continuously strives to improve service performance.
Assists in the review of comment cards and guest satisfaction results with associates.
Familiarizes self with convention resumes to verify the requests and requirements of the planner are being met.

Sales and Revenue Management

Reviews and utilizes same day selling procedures in order to maximize room revenue and hotel occupancy.
Performs procedures to verify accuracy of room rates to maximize revenue opportunities

Financial Management

Participates in the application of departmental controllable expenses to achieve or exceed budgeted goals.
Understands the impact of Front Desk operations on the overall hotel financial goals and objectives.

Health & Safety

Maintains compliance with all health, safety and fire regulations and acts as a main communication link in emergency situations.
Promotes accident prevention and awareness.
Participates as needed in the investigation and reporting of associate and guest accidents.
Understands and complies with loss prevention policies and procedures.

Other

Acts as a Manager on Duty and Lobby Ambassador as assigned.
Attends staff meetings as required.
To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
All other duties as assigned
1-3 years Front Desk, Bell Desk experience or other guest service experience
Previous hotel supervisory experience required
High School Diploma preferred
Diploma/Degree in Hotel & Restaurant Management preferred
Intermediate computer knowledge
Previous experience with a property management system
Basic Math Skills
Knowledge of Resort facilities
Knowledge of local service and attractions
Dynamic and outgoing personality
Superior customer service skills
Good communication skills in English (verbal, written and spoken)

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

A competitive wage and excellent benefits.
Shuttle service from West Edmonton location.
All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
An opportunity to work within a progressive, exciting team environment.
An opportunity to work with a skilled Management team.

Apply About employer

More about this job

Responsibilities

Oversee night audit and front office shift operations, review reports, ensure policy compliance, and support guest services while acting as a manager on duty when assigned. Resolve guest concerns, support revenue and expense goals, and promote health, safety, and loss prevention practices.

Requirements

Requires 1–3 years of front desk, bell desk, or other guest service experience, along with previous hotel supervisory experience. A high school diploma and a hotel and restaurant management diploma or degree are preferred; intermediate computer knowledge, property management system experience, basic math skills, resort and local-area knowledge, and strong English communication and customer service skills are also sought.

Skills

Front Office Operations
Night Audit Procedures
Guest Services
Customer Service
Guest Relations
Complaint Resolution
Front Desk Supervision
Property Management System
Revenue Management
Room Rate Verification
Financial Management
Credit Policy Compliance
Health and Safety Compliance
Loss Prevention
Report Review
Basic Mathematics

Benefits

Competitive Wage
Excellent Benefits
Shuttle Service
Customer Service Rewards Program
Progressive Team Environment
Skilled Management Team

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Night Audit
Front Desk
Bell Staff
Concierge
Guest Services
Property Management System
Guest Information Tracking System
Shift Operations
Shift Checklist
Guest Satisfaction
Guest Recognition
Complaint Resolution
Room Revenue
Hotel Occupancy
Room Rate Verification
Credit Policies
Financial Management
Controllable Expenses
Health and Safety
Fire Regulations
Accident Prevention
Loss Prevention
Manager on Duty
Convention Resumes
Basic Mathematics
Resort Facilities
Local Attractions

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