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Added 6 mins ago
K
Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
- Full-time
Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
Added 6 mins ago
KL
TEACHER – HUNTING AND FISHING (PROGRAM 4733)
Kativik llisarniliriniq
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- Full-time
POSITION: TEACHER – HUNTING AND FISHING (PROGRAM 4733)
Added 6 mins ago
BT
Assurance and Advisory Manager – Audit
Baker Tilly Canada
Dartmouth, NS
- Full-time
Support, mentor, and train a team of professionals during field assignments while actively managing the engagement progress, which includes occasional preparation of files where additional…
Added 6 mins ago
VC
Test Engineer - HVAC
VK CONSULTING SERVICES
Canada
- Contract
Design and configure test setups; program sensors and DAQ software to ensure accurate, reliable measurement and execution of test plans.
Added 6 mins ago
BT
Full-Stack Developer (1-Year Contract)
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- Contract
Parental leave top-up program to support growing families
Added 6 mins ago
VC
Senior Business Advisor, Data and Analytics
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Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Full-time
Support operational and clinical partners across designated areas across VCH.
Added 6 mins ago
VC
Clinical Planner
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
Research and recommend policies and practices to support care delivery models that are specific to the project/initiative. In doing so, consult with Physicians, Managers, staff, consumers…
Added 6 mins ago
VC
Manager, Clinical Operations, Long Term Care
Vancouver Coastal Health
Vancouver, BC
- $60.78 to $87.37 CAD / hour
- Full-time
Provide clinical and operational leadership to a frontline clinical patient care department or health program that directly supervises, at a minimum, Nurses at the Level 4 or 5…
Added 6 mins ago
VC
Analyst/Administrative Assistant
Vancouver Coastal Health
Vancouver, BC
- $29.89 to $39.24 CAD / hour
- Full-time
Provide analytical support to the Program team for purposes such as data analysis, statistical reporting, benchmarking activities, developing and generating queries, preparing and compiling…
Added 6 mins ago
VC
Employed Student Nurse (ESN) - Bachelor's of Science in Nursing
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Vancouver, BC
- $32.13 CAD / hour
- Other
Our Employed Student Nurse (ESN) program provides a nursing employment opportunity to work in a clinical setting of up to 400 hours of hands-on experience with pay. As an ESN you provide…
Added 6 mins ago
VC
Employed Student Psychiatric Nurse (ESPN) - Bachelor's of Science in Psychiatric Nursing
Vancouver Coastal Health
Vancouver, BC
- $32.13 CAD / hour
- Other
Our Employed Student Nurse (ESPN) program provides a nursing employment opportunity to work in a clinical setting of up to 400 hours of hands-on experience with pay. As an ESPN you provide…
Added 6 mins ago
VC
Analyst/Administrative Assistant
Vancouver Coastal Health
North Vancouver, BC
- $29.89 to $39.24 CAD / hour
- Temporary
Reporting to the Senior Manager, provide analytical support to the designated leadership for purposes such as data analysis, statistical reporting, benchmarking activities, developing, and…
Added 6 mins ago
FB
Janitor
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Part-time
…detail, pride in your work, and a customer-first mindset, you’ll support both our customers and Team Members by maintaining shared spaces and contributing to a positive in-store experience.…
Added 6 mins ago
FB
Customer Service Representative
Farm Boy Inc.
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- Up to $18 CAD / hour
- Part-time
Complete designated opening and closing procedures and support fellow Team Members as needed.
Added 19 mins ago
SC
Deli - Supervisor Deli TF Colwood with the possibility of becoming full time
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Full-time
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 19 mins ago
SC
Colwood Meat - Clerk Meat Part Time
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Part-time
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 19 mins ago
Sales Associate-Retail
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…initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots…
Added 36 mins ago
WC
Case Manager (2026-398-CC)
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Toronto, ON
- Contract
Program Overview – Cedarvale Housing Program, Supportive Housing – Community Care Unit
Added 36 mins ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.
Added 51 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
Complete designated opening and closing procedures and support fellow Team Members as needed.
Added 51 mins ago
FB
Cashier
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
…mindset and attention to detail, you’ll connect with shoppers, support daily store operations, and ensure every checkout interaction is smooth and memorable. Here are some of the other ways…
Added 51 mins ago
RC
Night Auditor
River Cree Resort & Casino
Spruce Grove, AB
- Part-time
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
Added 51 mins ago
RC
Sales & Events Coordinator
River Cree Resort & Casino
Spruce Grove, AB
- Full-time
Administrative support for the Sales Manager and Sr. Sales Manager. Responsible for managing less complex group/catering-related opportunities. Ensures business is turned over properly and…
Added 51 mins ago
W
Red Seal Millwright
WIDIA
Belleville, ON
- Full-time
Participating in the PM program of all equipment for continuous improvement of all equipment
Added 51 mins ago
FB
Janitor
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
…detail, pride in your work, and a customer-first mindset, you’ll support both our customers and Team Members by maintaining shared spaces and contributing to a positive in-store experience.…

River Cree Resort & Casino

Night Auditor

Spruce Grove, AB, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Dec 1, 2026
Experience: 1-3 years Front Desk, Bell Desk experience or other guest service experience
Posting language: English
Posted: Nov 1, 2026

Original job description

Serve our guests in accordance with Resort Standards of Guest Services in a gracious and professional manner. Take pride in all facets of service, quality, timeliness, appearance and cleanliness. Show initiative and take immediate steps to correct any service shortfalls to ensure complete guest satisfaction, whether inside or outside your department.

Operations/Property Management

Performs all duties at the Front Office as necessary.
Runs Front Office shifts.
Performs daily Front Office shift operations and ensures compliance with all policies, standards and procedures.
Opens and closes Front Desk Night Audit shifts and ensures completion of assigned shift checklist and other duties.
Runs and reviews critical information contained in Front Desk reports.
Understands the functions of the Bell Staff, and Concierge/Guest Services operations.
Leads all areas of the Front Office in the absence of the Guest Services Manager or Guest Services Supervisor.
Operates all department equipment as necessary and reports malfunctions.
Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
Participates in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.
Understands night audit procedures and is able to comprehend and utilize reports as necessary.

Guest Satisfaction

Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints seeking assistance from supervisor as necessary.
Is empowered to provide excellent customer service within guidelines.
Utilizes affirmative service behaviors; continuously strives to improve service performance.
Assists in the review of comment cards and guest satisfaction results with associates.
Familiarizes self with convention resumes to verify the requests and requirements of the planner are being met.

Sales and Revenue Management

Reviews and utilizes same day selling procedures in order to maximize room revenue and hotel occupancy.
Performs procedures to verify accuracy of room rates to maximize revenue opportunities

Financial Management

Participates in the application of departmental controllable expenses to achieve or exceed budgeted goals.
Understands the impact of Front Desk operations on the overall hotel financial goals and objectives.

Health & Safety

Maintains compliance with all health, safety and fire regulations and acts as a main communication link in emergency situations.
Promotes accident prevention and awareness.
Participates as needed in the investigation and reporting of associate and guest accidents.
Understands and complies with loss prevention policies and procedures.

Other

Acts as a Manager on Duty and Lobby Ambassador as assigned.
Attends staff meetings as required.
To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
All other duties as assigned
1-3 years Front Desk, Bell Desk experience or other guest service experience
Previous hotel supervisory experience required
High School Diploma preferred
Diploma/Degree in Hotel & Restaurant Management preferred
Intermediate computer knowledge
Previous experience with a property management system
Basic Math Skills
Knowledge of Resort facilities
Knowledge of local service and attractions
Dynamic and outgoing personality
Superior customer service skills
Good communication skills in English (verbal, written and spoken)

The schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

WE OFFER

A competitive wage and excellent benefits.
Shuttle service from West Edmonton location.
All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
An opportunity to work within a progressive, exciting team environment.
An opportunity to work with a skilled Management team.

Apply About employer

More about this job

Responsibilities

Oversee night audit and front office shift operations, review reports, ensure policy compliance, and support guest services while acting as a manager on duty when assigned. Resolve guest concerns, support revenue and expense goals, and promote health, safety, and loss prevention practices.

Requirements

Requires 1–3 years of front desk, bell desk, or other guest service experience, along with previous hotel supervisory experience. A high school diploma and a hotel and restaurant management diploma or degree are preferred; intermediate computer knowledge, property management system experience, basic math skills, resort and local-area knowledge, and strong English communication and customer service skills are also sought.

Skills

Front Office Operations
Night Audit Procedures
Guest Services
Customer Service
Guest Relations
Complaint Resolution
Front Desk Supervision
Property Management System
Revenue Management
Room Rate Verification
Financial Management
Credit Policy Compliance
Health and Safety Compliance
Loss Prevention
Report Review
Basic Mathematics

Benefits

Competitive Wage
Excellent Benefits
Shuttle Service
Customer Service Rewards Program
Progressive Team Environment
Skilled Management Team

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Night Audit
Front Desk
Bell Staff
Concierge
Guest Services
Property Management System
Guest Information Tracking System
Shift Operations
Shift Checklist
Guest Satisfaction
Guest Recognition
Complaint Resolution
Room Revenue
Hotel Occupancy
Room Rate Verification
Credit Policies
Financial Management
Controllable Expenses
Health and Safety
Fire Regulations
Accident Prevention
Loss Prevention
Manager on Duty
Convention Resumes
Basic Mathematics
Resort Facilities
Local Attractions

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