Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 12 mins ago
JI
Senior Mechanical Quality Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 27 mins ago
N(
Curriculum Development Lead, Corporate and Continuing Education
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Corporate & Continuing Education (CCE) is seeking an innovative, enthusiastic Curriculum Development Lead to join their team. Reporting to the Curriculum Development Supervisor in Product…
Added 27 mins ago
Manager, Production
I M P Group International Inc.
Amherst, NS
…immediate opening for a motivated individual to join its winning…
Added 41 mins ago
TR
Planner, Maintenance
Teck Resources Limited
Kamloops, BC
- $108,000 to $133,000 CAD / year
- Full-time
With our Supply Chain Management team to optimize material stocking levels, and parts delivery
Added 41 mins ago
A
Pmo Specialist
Actalent
Calgary, AB
- $80 to $90 CAD / hour
- Contract
Reporting to the Director of PMO, the PMO lead/specialist will be responsible for establishing and leading our client's Transmission Project Management Office (PMO). This individual will…
Added 41 mins ago
SB
Senior Estimator, Major Projects
Soletanche Bachy
Hamilton, ON
- Full-time
When a project is awarded, you will lead the handover to the construction and project delivery teams and stay involved to support a strong start. This role suits a seasoned estimator who…
Added 41 mins ago
SM
Senior Research Associate Knowledge Translation TIES
St. Michael's Hospital
Toronto, ON
- Temporary
Lead and facilitate meetings with researchers, community partners, collaborators, and stakeholders to advance project objectives.
Added 41 mins ago
DE
Vice President, Global Infrastructure Investments, MENA Investment Manager - Role based in GCC
Delta Executive Search
Toronto, ON
- Full-time
Financial Modelling & Valuation: Lead detailed financial modelling and valuation, including DCF, project finance models, scenario and sensitivity analysis, and investment return assessments.
Added 42 mins ago
Commercials and Incentives Lead, Americas
Google
Toronto, ON
6 years of experience in a management consulting, sales operations, business strategy, or corporate advisory role.
Added 42 mins ago
MI
Maintenance Supervisor (Midnights)
Means Industries
London, ON
- Full-time
Coach and mentor team members, including evaluating team member skillset and educational shortfalls
Added 56 mins ago
T
Kitting & Receiving Technician
Tesla
Richmond Hill, ON
- Full-time
The Manufacturing Test Engineering team is looking for an extremely organized, detail-oriented, and safety-focused Kitting and Receiving Associate to play a pivotal role in our inventory…
Added 56 mins ago
J
Solution Architect Teamcenter
Jobgether
Canada
- Full-time
Join a team of PLM and IT specialists dedicated to helping manufacturing organizations simplify complex engineering and business processes. As a Solution Architect specializing in…
Added 56 mins ago
AH
Director
Alberta Health Services
Grande Prairie, AB
- Full-time
Master’s degree in a health, business, or leadership-related field. Lean, quality improvement, and project management certification. Leadership development training. Professional healthcare…
Added 56 mins ago
AH
Unit Manager - Ambulatory Care & Endoscopy Services
Alberta Health Services
Grande Prairie, AB
- Full-time
Provide operational and clinical leadership for Ambulatory Care and Endoscopy Services at GPRH and QEII ACC. Lead, coach, and support multidisciplinary teams. Oversee recruitment,…
Added 56 mins ago
AH
Senior Consultant
Alberta Health Services
Grande Prairie, AB
- Temporary
An exciting opportunity exists for an experienced and innovative leader to join the Grande Prairie Regional Hospital team as a Senior Consultant, Transformation. Reporting to the Senior…
Added 57 mins ago
HM
Anesthesiology
Health Match BC
New Westminster, BC
- Full-time
…dedicated and collegial Anesthesiologists to join our expanding…
Added 1 hour ago
GR
Survey Crew Chief
GLOBAL RAYMAC SURVEYS
Invermere, BC
- $30 to $42 CAD / hour
- Full-time
Communicate scope and schedule information to team members, set expectations, and ensure project tasks are completed on time.
Added 1 hour ago
FC
(PLAA) Coordinator
FCC Canada
Toronto, ON
- Full-time
Review project’s documents (drawings, reports, contract…) to identify permits & approvals requirements.
Added 1 hour ago
NB
Senior Manager – Practice Management and adoption
National Bank of Canada
Montreal, QC
- Full-time
A career as Senior Manager – Practice Management and adoption within the Best Practices team at National Bank Financial means playing a strategic role in evolving the coaching experience,…
Added 2 hours ago
EE
Principal Power System Engineer
Envision Energy
Montreal, QC
- Full-time
Lead and manage complex in-house grid connection studies (Steady State, RMS, EMT, Power Quality & Small signal) for connection of Wind farms, BESS and Hybrid projects;
Added 2 hours ago
Advisory Support Director
Lloyds Register
Halifax, NS
Leadership and Performance Management: Lead and manage a global team responsible for business support activities. Provide guidance, support, and performance management to team members to…
Added 2 hours ago
K
Senior Accountant, Audit - Enterprise
KPMG
Kingston, ON
- Full-time
Excellent project management, teamwork and interpersonal skills.
Added 2 hours ago
D
Lockout/Tagout Team Lead
Davie
Quebec, QC
- Full-time
As a Lockout/Tagout (LOTO) Team Lead you are responsible for implementing, controlling, and enforcing LOTO processes on all shipboard systems to ensure worker safety across all projects…
Added 3 hours ago
Electrical Reliability Planner
Amrize
Exshaw, AB
The Electrical Reliability Planner works closely with Operations, Mechanical, Project, Procurement, and contractors to achieve plant safety, reliability, availability, and cost objectives…
Added 3 hours ago
Excess Soil Field Technician
Amrize
Hamilton, ON · Dundas, ON
Safety: Run the Amrize Daily Sign-In, complete vehicle safety checks, and lead daily Toolbox Talks. You set the tone for a safe site every single day.

riverside.fm

Onboarding Specialist

Toronto, ON, Canada

The expected base salary range for this role is up to CAD $60,000. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The expected base salary range for this role is up to CAD $60,000.
Job type: Full-time
Posting language: English
Posted: Oct 1, 2026

Original job description

Riverside.fm is your online studio for high-quality recordings and incredibly smart and fast editing. It's powered by AI, but built for human conversations - anything from podcasts to video marketing is captured with 4K video quality and crystal-clear audio, no matter where you’re located. By removing all barriers between idea and expression, we empower anyone to create stories and conversations that engage their audience and inspire the world.

About the Role

Riverside is growing rapidly, and we’re seeking an Onboarding Specialist to join our Customer Success team. In this role, you’ll be instrumental in ensuring our customers get the most out of Riverside’s solutions from the start. You will lead onboarding sessions, train customers on new features, and create impactful resources to support both customers and our internal teams. Your efforts will directly influence customer satisfaction and retention, making you a key contributor to our success.

Responsibilities

Conduct live onboarding and training sessions for new customers to ensure seamless adoption of Riverside’s solutions.
Educate existing customers on new features and updates to maximize their value from our platform.
Create and maintain customer-facing resources, including training decks, guides, and workshops.
Collaborate with the Sales and Customer Success teams to ensure smooth customer handoffs and a cohesive experience.
Support the onboarding and ongoing training of new hires within the Customer Success team, ensuring they are up-to-date with the latest features and best practices.
Proactively identify customer needs and milestones, driving them toward achieving their “first value.”
Monitor customer health and address potential risks to minimize churn.
Partner with product and marketing teams to ensure resources reflect the latest developments and best practices.

Requirements

Proven experience in a customer-facing role, ideally in support, onboarding, training, or customer success within a SaaS environment.
Strong ability to explain technical concepts in a simple and engaging manner.
Experience creating and delivering training content and materials.
Exceptional organizational skills, with the ability to manage multiple projects and deadlines.
Confidence in facilitating live virtual training sessions.
A proactive mindset with a passion for delivering exceptional customer experiences.
An eagerness to help and educate others, with a friendly and customer focused attitude.

Compensation:

The expected base salary range for this role is up to CAD $60,000. Actual compensation will be determined based on experience and skills.

Apply About employer

More about this job

Responsibilities

The Onboarding Specialist will lead live training sessions and create educational resources to ensure seamless customer adoption of Riverside's platform. They will also collaborate with internal teams to monitor customer health and support the training of new Customer Success hires.

Requirements

Candidates must have proven experience in a customer-facing role within a SaaS environment, specifically in support, onboarding, or training. Strong organizational skills and the ability to explain technical concepts clearly are essential for this role.

Skills

Customer Success
Onboarding
Training
SaaS
Technical Communication
Content Creation
Project Management
Virtual Training
Customer Retention
Customer Support
Presentation Skills
Relationship Management

Visa sponsorship

Not detected in the job text

Keywords

Onboarding Specialist
Customer Success
SaaS
Riverside.fm
Training
Customer Retention
Technical Support
Content Creation
Workshops
Customer Adoption
Virtual Training
Product Education
Customer Experience
Project Management
Collaboration

Report this job