Jobs near Toronto, ON

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Added 7 mins ago
AC
Manager, Tax
ACCA Careers
Toronto, ON
- Full-time
Added 7 mins ago
Manager, Volunteer Strategy and Engagement
Canadian Blood Services
Toronto, ON
Added 7 mins ago
PE
Chemical & Waste Management Specialist
Pattern Energy Group LP
Toronto, ON
- Other
Added 7 mins ago
R
Director, Newcomer Channel Strategy & Operations
RBC
Toronto, ON
- Full-time
Added 7 mins ago
C
Senior Software Engineer (.NET Ecosystem)
ClickHouse
Remote, Canada
- Full-time
- Remote
Added 7 mins ago
PL
Senior Financial Accountant, Financial Reporting (10-month contract)
Pacific Life Re
Toronto, ON
- Full-time
Added 7 mins ago
M
Recruitment Coordinator
Mecka
Richmond Hill, ON
- $70,000 to $80,000 CAD / year
- Full-time
Added 7 mins ago
H
Mid-Enterprise Account Executive, Toronto
Horizon3
Remote, Canada
- Full-time
- Remote
Added 7 mins ago
SC
Cook 1, Executive Dining
Sodexo Canada Ltd
Toronto, ON
- Full-time
Fly in-Fly out /Vol d'arrivée-vol de départ: No
Added 7 mins ago
SC
Event Cook, Corporate Services
Sodexo Canada Ltd
Toronto, ON
- Full-time
Fly in-Fly out /Vol d'arrivée-vol de départ: No
Added 7 mins ago
C
Accounting Analyst
Continental
Mississauga, ON
- Full-time
Added 7 mins ago
VE
Account Manager - Chemical Water Treatment Solutions
Veolia Environnement SA
Toronto, ON
- Full-time
All vendors must have a current and fully executed MSA on file before submitting candidates
Added 7 mins ago
UH
Analytics Lead
University Health Network
Toronto, ON
- Full-time
Added 7 mins ago
UH
Technical Assistant, Research - Glass Washing & Sterilization Facilities
University Health Network
Toronto, ON
- Contract
Added 7 mins ago
UH
Food Services Associate
University Health Network
Toronto, ON
- Part-time
Added 7 mins ago
UH
Maintenance III
University Health Network
Toronto, ON
- Full-time
Added 7 mins ago
UH
Painter
University Health Network
Toronto, ON
- Contract
Shifts: Evening shifts between 3:00 PM to 11:00 PM · May be required to work at multiple areas as well as rotating shifts in emergency situations
Added 7 mins ago
UH
Electrician
University Health Network
Toronto, ON
- Contract
Shifts: Evening shifts between 3:00 PM to 11:00 PM
Added 7 mins ago
UH
Nutrition Aide, Food Delivery
University Health Network
Toronto, ON
- Part-time
May be required to work rotating shifts · May be required to work at multiple areas as well as rotating shifts in emergency situations
Added 7 mins ago
UH
Aide / Porter
University Health Network
Toronto, ON
- Contract
New hires must have grade 12 or equivalent education · May be required to work at multiple areas as well as rotating shifts in emergency situations
Added 7 mins ago
WI
Service Centre Outbound Specialist (Fixed Term)
WCG International Consultants Ltd.
Toronto, ON
- Full-time
Added 7 mins ago
JH
Intermediate Mechanical Forensic Engineer
J.S. Held LLC
Toronto, ON
- Full-time
Added 7 mins ago
D
Manager, Quality & Integrated Management Systems
Dexterra
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Full-time
Added 22 mins ago
TG
Senior Accountant
TMX Group
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
Must Have(s)
Added 22 mins ago
TG
Senior DevOps/Site Reliability Engineer
TMX Group
Toronto, ON
- $125,000 to $135,000 CAD / year
- Full-time
Must Have(s):

riverside.fm

Onboarding Specialist

Toronto, ON, Canada

The expected base salary range for this role is $60,000 - $70,000 CAD. · Full-time

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Job details

Pay: The expected base salary range for this role is $60,000 - $70,000 CAD.
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Riverside.fm is your online studio for high-quality recordings and incredibly smart and fast editing. It's powered by AI, but built for human conversations - anything from podcasts to video marketing is captured with 4K video quality and crystal-clear audio, no matter where you’re located. By removing all barriers between idea and expression, we empower anyone to create stories and conversations that engage their audience and inspire the world.

About the Role

Riverside is growing rapidly, and we’re seeking an Onboarding Specialist to join our Customer Success team. In this role, you’ll be instrumental in ensuring our customers get the most out of Riverside’s solutions from the start. You will lead onboarding sessions, train customers on new features, and create impactful resources to support both customers and our internal teams. Your efforts will directly influence customer satisfaction and retention, making you a key contributor to our success.

Responsibilities

Conduct live onboarding and training sessions for new customers to ensure seamless adoption of Riverside’s solutions.
Educate existing customers on new features and updates to maximize their value from our platform.
Create and maintain customer-facing resources, including training decks, guides, and workshops.
Collaborate with the Sales and Customer Success teams to ensure smooth customer handoffs and a cohesive experience.
Support the onboarding and ongoing training of new hires within the Customer Success team, ensuring they are up-to-date with the latest features and best practices.
Proactively identify customer needs and milestones, driving them toward achieving their “first value.”
Monitor customer health and address potential risks to minimize churn.
Partner with product and marketing teams to ensure resources reflect the latest developments and best practices.

Requirements

Proven experience in a customer-facing role, ideally in support, onboarding, training, or customer success within a SaaS environment.
Strong ability to explain technical concepts in a simple and engaging manner.
Experience creating and delivering training content and materials.
Exceptional organizational skills, with the ability to manage multiple projects and deadlines.
Confidence in facilitating live virtual training sessions.
A proactive mindset with a passion for delivering exceptional customer experiences.
An eagerness to help and educate others, with a friendly and customer focused attitude.

Compensation:

The expected base salary range for this role is $60,000 - $70,000 CAD.

The stated salary range represents our anticipated hiring budget for this position. Actual offers will depend on an individualized assessment of factors including demonstrated skills, depth of related experience, and interview outcomes.

Apply on comeet.com About employer

More about this job

Responsibilities

The Onboarding Specialist will lead live training sessions and create educational resources to ensure customers successfully adopt Riverside's solutions. They will also collaborate with internal teams to manage customer handoffs and support the training of new Customer Success team members.

Requirements

Candidates must have proven experience in a customer-facing role within a SaaS environment, specifically in support, onboarding, or training. Strong organizational skills and the ability to explain technical concepts clearly are essential for this position.

Skills

Customer Success
Onboarding
Training
SaaS
Technical Communication
Content Creation
Customer Support
Project Management
Virtual Training
Customer Retention
Relationship Management
Presentation Skills
Customer Education
Collaboration

Visa sponsorship

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Keywords

Onboarding Specialist
Customer Success
SaaS
Customer Retention
Training
Customer Experience
Technical Support
Content Creation
Workshops
Customer Adoption
Product Education
Virtual Training
Customer Health
Churn Reduction
Sales Collaboration
Marketing Collaboration
Riverside.fm

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Jobs near Toronto, ON