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Added 13 mins ago
PE
Chemical & Waste Management Specialist
Pattern Energy Group LP
Toronto, ON
- Other
…creative spirit, pride of ownership, follow-through, and a team-first attitude drive us to pursue our mission every day. Our culture supports our values by fostering innovative and critical…
Added 13 mins ago
SG
Mining Supervisor
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Must possess a valid Class 5 Driver’s License
Added 13 mins ago
PC
Ingénieur(e) en structure –Conception Ponts et Ouvrages d’art
Parsons Corporation
Montreal, QC · Quebec, QC
- Full-time
Added 13 mins ago
AC
Vice President, Business Development - Clients, Markets & Marketing
Agentis Capital Advisors
Vancouver, BC
- Full-time
Flexibility in how you work: join full-time, or on a fractional basis of approximately three days per week, with competitive compensation either way
Added 13 mins ago
H
Mid-Enterprise Account Executive, Toronto
Horizon3
Remote, Canada
- Full-time
- Remote
…security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of…
Added 13 mins ago
UH
Analytics Lead
University Health Network
Toronto, ON
- Full-time
Cross-appointed between UHN’s Data Analytics and Gattuso Centre for Social Medicine programs, the Analytics Lead will play a critical role in shaping the initiatives within the Social…
Added 13 mins ago
A
Project Director – Water and Wastewater
AECOM
Victoria, BC · Burnaby, British Columbia
- $240,000 to $270,000 CAD / year
- Full-time
Team Leadership: Lead, mentor, and develop project staff and contribute to the growth and development of AECOM's water and wastewater practice.
Added 13 mins ago
D
Manager, Quality & Integrated Management Systems
Dexterra
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Full-time
…or a willingness to complete it within your first 12 months. Lead Auditor training or certification is an…
Added 28 mins ago
R
Onboarding Specialist
riverside.fm
Toronto, ON
- Full-time
Riverside is growing rapidly, and we’re seeking an Onboarding Specialist to join our Customer Success team. In this role, you’ll be instrumental in ensuring our customers get the most out…
Added 28 mins ago
T
Manager, Privacy Program Governance and Operations (5684)
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 28 mins ago
Director of Sales
Omni Hotels & Resorts
Toronto, ON
Lead the hotel’s dynamic group sales team to exceed all sales goals
Added 28 mins ago
OV
Manager, Strategic Sourcing and Procurement - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
You are a team player with excellent communication, critical thinking and prioritization skills
Added 28 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Openly and proactively communicates updates to Emergency DVMs, Lead Emergency RVT and other department team members. Prioritize interdepartmental synergy by maintaining open lines of…
Added 28 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
The Diagnostic Imaging Registered Veterinary Technologist is an integral member of the Diagnostic Imaging team, responsible for coordinating imaging schedules, acquiring high-quality…
Added 28 mins ago
Registered Veterinary Technician, Specialist (Surgery)
VetStrategy / Daubigny
Sherwood Park, AB
Openly and proactively communicates updates to DVMs, Lead Specialty RVT and other department team members. Prioritize interdepartmental synergy by maintaining open lines of communication…
Added 28 mins ago
Registered Veterinary Technician, Specialist (Neurology)
VetStrategy / Daubigny
Sherwood Park, AB
· Openly and proactively communicates updates to DVMs, Lead Specialty RVT and other department team members. Prioritize interdepartmental synergy by maintaining open lines of communication…
Added 28 mins ago
Registered Veterinary Technician/Technologist
VetStrategy / Daubigny
Sherwood Park, AB
Openly and proactively communicates updates to Emergency DVMs, Lead Emergency RVT and other department team members. Prioritize interdepartmental synergy by maintaining open lines of…
Added 28 mins ago
PC
Site Safety & Training Manager
Paladin Canada
La Loche, SK
- Full-time
Working with Paladin leaders, the EPCM team and contractors, you will integrate health and safety requirements into work planning and field execution, lead site health and safety resources,…
Added 28 mins ago
Senior Analyst, Financial Planning & Analysis - RFA Mortgage Corporation
RFA
Toronto, ON
Compensation: $80,000 - $90,000 base salary with an annual bonus of up to 15%
Added 28 mins ago
SH
Nurse Specialized in Wound, Ostomy and Continence
SE Health
Barrie, ON
- Part-time
…exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being…
Added 28 mins ago
SG
Mining Supervisor
Skeena Gold + Silver
BC · Kitimat-Stikine, BC
- Full-time
Must possess a valid Class 5 Driver’s License
Added 28 mins ago
KG
Project Manager
KGS Group
Thunder Bay, ON
- Full-time
Absence from base is anticipated to be 1-2 days per week with infrequent week-long periods of resident services on project sites
Added 28 mins ago
DG
Sales Development Representative (SDR)
Diligence Gestion de Patrimoine | Gestion de patrimoine Manuvie inc.
Montreal, QC
- Full-time
…Development Representative (SDR) to contribute to the growth of our team by developing new relationships with professionals, entrepreneurs, and business owners. This is an opportunity to…
Added 28 mins ago
WI
Lead Professional, Process Engineering
WSP in Canada
Vancouver, BC
- Full-time
…conceptual to detailed engineering.. You will be part of our growing team, using your skills as an Engineer to design facilities across Canada and…
Added 28 mins ago
VH
RPN - Hospital and Partnership Program (York Region)
VHA Home HealthCare
Vaughan, ON
- Part-time
The successful candidate will work morning shifts (9:00 AM to 1:00 PM) and participate in a bi-weekly weekend rotation

riverside.fm

Onboarding Specialist

Toronto, ON, Canada

The expected base salary range for this role is $60,000 - $70,000 CAD. · Full-time

Apply on comeet.com About employer

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Job details

Pay: The expected base salary range for this role is $60,000 - $70,000 CAD.
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

Riverside.fm is your online studio for high-quality recordings and incredibly smart and fast editing. It's powered by AI, but built for human conversations - anything from podcasts to video marketing is captured with 4K video quality and crystal-clear audio, no matter where you’re located. By removing all barriers between idea and expression, we empower anyone to create stories and conversations that engage their audience and inspire the world.

About the Role

Riverside is growing rapidly, and we’re seeking an Onboarding Specialist to join our Customer Success team. In this role, you’ll be instrumental in ensuring our customers get the most out of Riverside’s solutions from the start. You will lead onboarding sessions, train customers on new features, and create impactful resources to support both customers and our internal teams. Your efforts will directly influence customer satisfaction and retention, making you a key contributor to our success.

Responsibilities

Conduct live onboarding and training sessions for new customers to ensure seamless adoption of Riverside’s solutions.
Educate existing customers on new features and updates to maximize their value from our platform.
Create and maintain customer-facing resources, including training decks, guides, and workshops.
Collaborate with the Sales and Customer Success teams to ensure smooth customer handoffs and a cohesive experience.
Support the onboarding and ongoing training of new hires within the Customer Success team, ensuring they are up-to-date with the latest features and best practices.
Proactively identify customer needs and milestones, driving them toward achieving their “first value.”
Monitor customer health and address potential risks to minimize churn.
Partner with product and marketing teams to ensure resources reflect the latest developments and best practices.

Requirements

Proven experience in a customer-facing role, ideally in support, onboarding, training, or customer success within a SaaS environment.
Strong ability to explain technical concepts in a simple and engaging manner.
Experience creating and delivering training content and materials.
Exceptional organizational skills, with the ability to manage multiple projects and deadlines.
Confidence in facilitating live virtual training sessions.
A proactive mindset with a passion for delivering exceptional customer experiences.
An eagerness to help and educate others, with a friendly and customer focused attitude.

Compensation:

The expected base salary range for this role is $60,000 - $70,000 CAD.

The stated salary range represents our anticipated hiring budget for this position. Actual offers will depend on an individualized assessment of factors including demonstrated skills, depth of related experience, and interview outcomes.

Apply on comeet.com About employer

More about this job

Responsibilities

The Onboarding Specialist will lead live training sessions and create educational resources to ensure customers successfully adopt Riverside's solutions. They will also collaborate with internal teams to manage customer handoffs and support the training of new Customer Success team members.

Requirements

Candidates must have proven experience in a customer-facing role within a SaaS environment, specifically in support, onboarding, or training. Strong organizational skills and the ability to explain technical concepts clearly are essential for this position.

Skills

Customer Success
Onboarding
Training
SaaS
Technical Communication
Content Creation
Customer Support
Project Management
Virtual Training
Customer Retention
Relationship Management
Presentation Skills
Customer Education
Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Onboarding Specialist
Customer Success
SaaS
Customer Retention
Training
Customer Experience
Technical Support
Content Creation
Workshops
Customer Adoption
Product Education
Virtual Training
Customer Health
Churn Reduction
Sales Collaboration
Marketing Collaboration
Riverside.fm

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