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Added 1 min ago
UT
Specialist, Legal Operations
United Talent Agency
Canada
- Full-time
…entertainment. The agency's diversified platform and best-in-class, client-first approach is innovative, collaborative, and positioned to lead in an evolving market. UTA represents the most…
Added 1 min ago
SC
Cook Supervisor (70306838)
Sodexo Canada Ltd
Calgary, AB
- Full-time
Reimagining the Workplace Experience with Sodexo!
Added 1 min ago
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Senior Product Manager (KYC - Fraud & Risk)
Trulioo
Remote, Canada
- Full-time
- Remote
We are looking for a highly driven, intellectually curious Senior Product Manager to lead Trulioo's KYC Fraud & Risk product line. This is a high-visibility individual contributor role at…
Added 1 min ago
WO
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
Brampton, ON
- Full-time
…leadership abilities will enable the DI Modality Supervisor to lead and develop a team focused on delivering excellent patient care. The incumbent will support the manager in overseeing all…
Added 1 min ago
RB
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
A Lead Full Stack Developer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and focused on .Net Core and cloud…
Added 1 min ago
RB
Director, Corporate Client Group
Royal Bank of Canada
Montreal, QC
- Full-time
You will support the Managing Director, Corporate Client Group (CCG) in achieving the broader business strategic priorities and operational performance. You will be accountable for…
Added 1 min ago
RB
Senior Transition Assistant, Competitive Recruitment
Royal Bank of Canada
Montreal, QC
- Full-time
Drive Onboarding Excellence: Lead end-to-end account openings, from document preparation to securing client signatures, with flawless execution.
Added 1 min ago
RB
Director, DevOps Regulatory Engineering
Royal Bank of Canada
Toronto, ON
- Full-time
…regulated bank. As Director, DevOps Regulatory Engineering, you'll lead the engineering team that translates regulatory and security expectations into controls in the delivery pipeline,…
Added 1 min ago
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Senior Director, Operations
RBC
Toronto, ON
- Full-time
Lead a large team of professionals ensuring and directing regulatory compliance, risk mitigation, and strategic oversight for groups that fall under this mandate ensuring flawless delivery…
Added 1 min ago
R
Wealth Advisor
RBC
Calgary, AB
- Full-time
Must have at least 10 years of related industry experience and client-facing responsibilities.
Added 14 mins ago
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Enterprise Account Manager, Platforms
Adyen
Toronto, ON
- Full-time
You have 4+ years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side
Added 14 mins ago
B
Project Manager - Telecommunications
BAAC
Calgary, AB
- Full-time
Lead project meetings and provide clear, concise progress reporting to executive leadership and the client
Added 14 mins ago
PH
Project Manager/Senior Project Manager - Permanent - 4278
Parker Huggett - A Division of LRO Staffing
Calgary, AB
- Full-time
Lead assigned ICI projects from preconstruction through close-out
Added 14 mins ago
AM
Pre-Planning Director
Arbor Memorial Inc.
AB · Edmonton, AB
- Full-time
Working various lead sources, contacting and visiting client families to assess pre-arrangement needs.
Added 14 mins ago
HP
Senior Project Manager
HOCS Projects
Calgary, AB
- Full-time
HOCS Projects is seeking a Senior Project Manager to lead the successful delivery of multi-disciplinary engineering projects across the energy sector. This role is accountable for project…
Added 14 mins ago
PH
Project Director, Major Transit Projects - Permanent - 3267
Parker Huggett - A Division of LRO Staffing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
You’re a Self-Starter. You don’t wait for direction. You own your experience and hold yourself accountable for results. You lead by example and aren’t afraid to make the tough calls
Added 14 mins ago
WO
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
Brampton, ON
- Full-time
…leadership abilities will enable the DI Modality Supervisor to lead and develop a team focused on delivering excellent patient care. The incumbent will support the manager in overseeing all…
Added 14 mins ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
Lead, manage and grow our Quebec P&C Actuarial Services team, including team development, client service delivery and business growth
Added 14 mins ago
WO
Modality Supervisor – X-Ray - Multiple sites
William Osler Health System
Brampton, ON
- Full-time
…leadership abilities will enable the DI Modality Supervisor to lead and develop a team focused on delivering excellent patient care. The incumbent will support the manager in overseeing all…
Added 14 mins ago
HB
Family Law & Litigation Clerk
Humber Bay Law
Toronto, ON · Etobicoke, ON
- Full-time
We are a growing, energetic Toronto law firm committed to providing exceptional client service and achieving outstanding results. Having served over 5,000 clients, we offer an exciting…
Added 14 mins ago
MS
President & CEO
MacDonald Search Group
ON · Ontario, Canada
- Full-time
Our client is a respected Canadian wine business with a longstanding heritage, established market presence and a commitment to quality, innovation and sustainable growth.
Added 14 mins ago
RT
Field Service Delivery Technician
Real Time Networks
Milton, ON
- Full-time
…position is a pivotal role in the Real Time Networks customer experience. As one of the first Real Time Networks team members our customers meet face-to-face, you'll lead the hands-on…
Added 14 mins ago
S
Sales Profess.
Schaeffler
Chatham-Kent, ON · Chatham, ON
- Full-time
Sales growth as per Product Line targets, lead negotiations of pricing / claims, lead customer satisfaction metrics, developing the customer strategy for assigned client.
Added 14 mins ago
GG
Vice President of Sales
Godspeed Group
Brantford, ON
- $140,000 to $150,000 CAD / year
- Full-time
Job Summary: We are hiring for our client, a Canadian-based manufacturer and technology company specializing in engineered communications and connectivity solutions serving industrial,…
Added 14 mins ago
R
Director, Corporate Client Group- EN
RBC
Montreal, QC
- Full-time
You will support the Managing Director, Corporate Client Group (CCG) in achieving the broader business strategic priorities and operational performance. You will be accountable for…

RMSI

Team Lead (Digitization)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: Minimum 3–5 years of experience in utility or asset records digitization, document management, information management, or related disciplines.
Posting language: English
Posted: Oct 9, 2026

Original job description

Role

The Team Lead (Digitization) is responsible for providing technical leadership, operational oversight, and day-to-day support to the digitization team to ensure the accurate, efficient, and timely processing of utility asset and historical records. This role serves as the primary liaison between the client and project team, overseeing collection planning, records digitization workflows, metadata quality, team performance, training, and continuous process improvement.

The position requires a strong understanding of records management, digitization best practices, metadata standards, quality assurance processes, and document management systems, along with the ability to mentor team members and resolve operational and technical challenges.

Responsibilities

Lead and provide day-to-day technical and operational support to the digitization team, ensuring productivity, quality, and timely delivery of project objectives.
Coordinate with clients and project stakeholders on new data collection initiatives, including scope assessment, resource planning, timelines, and execution roadmaps.
Plan and oversee onsite and offsite records collection activities and maintain accurate inventory tracking throughout the digitization lifecycle.
Develop, maintain, and improve SOPs, metadata standards, processing guidelines, and project documentation.
Provide technical guidance on records processing, metadata capture, document indexing, file classification, and document management systems.
Coordinate metadata tracking, data validation, and reporting to ensure accuracy, completeness, and compliance with project requirements.
Establish and monitor quality control (QC) processes, conduct audits, investigate issues, and implement corrective actions to maintain high-quality deliverables.
Lead onboarding, training, and knowledge-sharing activities while promoting continuous improvement and best practices across the team.
Monitor team performance, workloads, resource utilization, and project progress through dashboards, status reports, and productivity metrics.
Identify risks, bottlenecks, and opportunities for process improvement, and support project planning, forecasting, and resource allocation.
Serve as the primary point of contact for team inquiries, operational issues, and stakeholder communications, escalating complex matters as required.

Requirements:

Strong knowledge of records management, digitization workflows, metadata standards, and document control practices.
Experience supporting document management systems, preferably ProjectWise or similar enterprise content management platforms.
Demonstrated ability to lead teams and provide day-to-day operational and technical support.
Strong analytical and problem-solving skills with the ability to identify process improvements and implement solutions.
Experience with quality assurance, quality control, and compliance monitoring.
Proficiency in Microsoft Office applications, particularly Excel for reporting, tracking, and data analysis.
Excellent organizational, communication, and stakeholder management skills.
Ability to manage multiple priorities and adapt to changing project requirements.

Skills & Qualification

Bachelor’s degree in information management, Records Management, GIS, Business Administration, or a related field; equivalent education and experience may be considered.
Minimum 3–5 years of experience in utility or asset records digitization, document management, information management, or related disciplines.
Demonstrated experience leading teams, providing technical support, and delivering project outcomes within established timelines and quality standards.
Experience with document management systems, records management platforms, or large-scale digitization projects is highly desirable.

Apply About employer

More about this job

Responsibilities

Lead the digitization team’s daily operations and technical work, overseeing records collection, processing workflows, metadata quality, quality control, training, and timely delivery. Coordinate with clients and stakeholders, monitor team performance and project progress, and improve processes, documentation, and resource planning.

Requirements

Requires a bachelor’s degree in information management, records management, GIS, business administration, or a related field, or equivalent education and experience, plus 3–5 years of relevant experience. Candidates should have team leadership and technical support experience, knowledge of records digitization and metadata practices, familiarity with document management systems, and strong quality control, analytical, communication, and organizational skills.

Skills

Records Management
Digitization Workflows
Metadata Standards
Document Control
Team Leadership
Operational Support
Quality Assurance
Quality Control
Document Management Systems
ProjectWise
Data Validation
Process Improvement
Microsoft Excel
Stakeholder Management
Resource Planning

Visa sponsorship

Not detected in the job text

Keywords

Records Management
Utility Asset Records
Historical Records
Digitization
Metadata Standards
Metadata Capture
Document Indexing
File Classification
Document Control
Document Management Systems
ProjectWise
Enterprise Content Management
Records Collection
Inventory Tracking
Standard Operating Procedures
Data Validation
Quality Assurance
Quality Control
Compliance Monitoring
Microsoft Office
Microsoft Excel
Dashboards
Productivity Metrics
Resource Planning
Process Improvement
Stakeholder Management

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