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Added 57 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…collaborates closely with Merchandising, Operations, Finance, Quality Assurance, suppliers, and logistics partners to deliver a dependable, agile, and customer-focused supply…
Added 57 mins ago
HR
Technical Specialist, Quality Assurance
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Toronto, ON
- Full-time
The Technical Specialist, Quality Assurance assumes the role of Quality Assurance Manager (QAM) within the Product/Project team organization and has the responsibility of assuring the…
Added 57 mins ago
BC
Civil Engineering Lead
Bechtel Corporation
Vancouver, BC
- Full-time
The Civil Engineering Lead ensures that the civil engineering activities are executed in accordance with applicable codes, regulatory requirements, Bechtel engineering procedures, and…
Added 57 mins ago
G
Quality Assurance Manager
GagaMuller
Regina, SK
- Full-time
As the Mechanical QA/QC Manager, you will lead all the mechanical quality assurance and quality control activities associated with the construction, testing, commissioning, and turnover of…
Added 57 mins ago
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- Full-time
Lead the construction team in planning, coordinating, and executing all phases of the project, ensuring adherence to timelines, budgets, and quality standards.
Added 57 mins ago
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International Quality Lead
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Mississauga, ON
- Full-time
Are you ready to shape the future of quality management in healthcare? As a Quality Lead within our Pharma Development Quality (PDQ) division, you will support the Roche/Genentech…
Added 57 mins ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Nguyen and Basile Tessier-Cloutier, the clinician-scientists who lead the program, the incumbent is responsible for the scientific and operational management of the program’s portfolio of…
Added 58 mins ago
GD
Quality Engineering Specialist
General Dynamics Missions System International
Ottawa, ON
- $77,000 to $98,000 CAD / year
- Full-time
Provide pre-contract quality support, including estimating the effort required to implement Quality Assurance (QA) activities and contributing to proposal documentation.
Added 1 hour ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Burnaby, BC
- Full-time
The Technical Specialist, Quality Assurance assumes the role of Quality Assurance Manager (QAM) within the Product/Project team organization and has the responsibility of assuring the…
Added 1 hour ago
VC
Veterinarian, Medical Director, Credit Valley Animal Hospital
VCA Canada
Mississauga, ON
- Full-time
…step into a leadership role while continuing to practice high-quality medicine? We are currently welcoming a Veterinary Medical Director to join and lead our medical team at Credit Valley…
Added 2 hours ago
PP
Senior QA Associate
PCI Pharma Services
Mississauga, ON · CAN_Mississauga
- Full-time
Responsible for applying and maintaining quality standards for PCI Pharma Services and products. Responsible for the maintenance and performance of all quality management systems. Works…
Added 2 hours ago
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Quality Engineering Specialist
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Stratford, ON · Canada - PM Stratford (General)
- Full-time
Lead and support the resolution of internal quality issues
Added 2 hours ago
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
Responsible for managing consistency and quality of solutions across functional SAP workstreams
Added 2 hours ago
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- Full-time
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RMSI

Team Lead (Digitization)

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Experience: Minimum 3–5 years of experience in utility or asset records digitization, document management, information management, or related disciplines.
Posting language: English
Posted: Oct 9, 2026

Original job description

Role

The Team Lead (Digitization) is responsible for providing technical leadership, operational oversight, and day-to-day support to the digitization team to ensure the accurate, efficient, and timely processing of utility asset and historical records. This role serves as the primary liaison between the client and project team, overseeing collection planning, records digitization workflows, metadata quality, team performance, training, and continuous process improvement.

The position requires a strong understanding of records management, digitization best practices, metadata standards, quality assurance processes, and document management systems, along with the ability to mentor team members and resolve operational and technical challenges.

Responsibilities

Lead and provide day-to-day technical and operational support to the digitization team, ensuring productivity, quality, and timely delivery of project objectives.
Coordinate with clients and project stakeholders on new data collection initiatives, including scope assessment, resource planning, timelines, and execution roadmaps.
Plan and oversee onsite and offsite records collection activities and maintain accurate inventory tracking throughout the digitization lifecycle.
Develop, maintain, and improve SOPs, metadata standards, processing guidelines, and project documentation.
Provide technical guidance on records processing, metadata capture, document indexing, file classification, and document management systems.
Coordinate metadata tracking, data validation, and reporting to ensure accuracy, completeness, and compliance with project requirements.
Establish and monitor quality control (QC) processes, conduct audits, investigate issues, and implement corrective actions to maintain high-quality deliverables.
Lead onboarding, training, and knowledge-sharing activities while promoting continuous improvement and best practices across the team.
Monitor team performance, workloads, resource utilization, and project progress through dashboards, status reports, and productivity metrics.
Identify risks, bottlenecks, and opportunities for process improvement, and support project planning, forecasting, and resource allocation.
Serve as the primary point of contact for team inquiries, operational issues, and stakeholder communications, escalating complex matters as required.

Requirements:

Strong knowledge of records management, digitization workflows, metadata standards, and document control practices.
Experience supporting document management systems, preferably ProjectWise or similar enterprise content management platforms.
Demonstrated ability to lead teams and provide day-to-day operational and technical support.
Strong analytical and problem-solving skills with the ability to identify process improvements and implement solutions.
Experience with quality assurance, quality control, and compliance monitoring.
Proficiency in Microsoft Office applications, particularly Excel for reporting, tracking, and data analysis.
Excellent organizational, communication, and stakeholder management skills.
Ability to manage multiple priorities and adapt to changing project requirements.

Skills & Qualification

Bachelor’s degree in information management, Records Management, GIS, Business Administration, or a related field; equivalent education and experience may be considered.
Minimum 3–5 years of experience in utility or asset records digitization, document management, information management, or related disciplines.
Demonstrated experience leading teams, providing technical support, and delivering project outcomes within established timelines and quality standards.
Experience with document management systems, records management platforms, or large-scale digitization projects is highly desirable.

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More about this job

Responsibilities

Lead the digitization team’s daily operations and technical work, overseeing records collection, processing workflows, metadata quality, quality control, training, and timely delivery. Coordinate with clients and stakeholders, monitor team performance and project progress, and improve processes, documentation, and resource planning.

Requirements

Requires a bachelor’s degree in information management, records management, GIS, business administration, or a related field, or equivalent education and experience, plus 3–5 years of relevant experience. Candidates should have team leadership and technical support experience, knowledge of records digitization and metadata practices, familiarity with document management systems, and strong quality control, analytical, communication, and organizational skills.

Skills

Records Management
Digitization Workflows
Metadata Standards
Document Control
Team Leadership
Operational Support
Quality Assurance
Quality Control
Document Management Systems
ProjectWise
Data Validation
Process Improvement
Microsoft Excel
Stakeholder Management
Resource Planning

Visa sponsorship

Not detected in the job text

Keywords

Records Management
Utility Asset Records
Historical Records
Digitization
Metadata Standards
Metadata Capture
Document Indexing
File Classification
Document Control
Document Management Systems
ProjectWise
Enterprise Content Management
Records Collection
Inventory Tracking
Standard Operating Procedures
Data Validation
Quality Assurance
Quality Control
Compliance Monitoring
Microsoft Office
Microsoft Excel
Dashboards
Productivity Metrics
Resource Planning
Process Improvement
Stakeholder Management

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