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Added 11 mins ago
BR
League Manager (Greater Toronto Area)
Brodie Rec League
Brampton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Vaughan, ON
- $50,000 to $80,000 CAD / year
- Full-time
Own your crew and develop your GDL. Schedule, hire, brief and develop your Game Day Lead and every Game Day Operator, Referee, Athlete Highlight Specialist and media staffer on your nights,…
Added 26 mins ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
We’re looking for someone who is technically curious, comfortable working hands-on, and willing to learn specialized systems. You should enjoy troubleshooting problems that can range from a…
Added 26 mins ago
IS
Security Architect
InSync Systems
Regina, SK
- Contract
Provide security specialist/architect expertise with operational experience to advise and support Operations in addressing identified security gaps. The resource will help contextualize and…
Added 56 mins ago
D
GenAI & Python Specialist - Operate (Future Opportunity)
Deloitte
Toronto, ON
- Full-time
Deloitte passively is seeking an experienced GenAI & Python Specialist to join our dynamic Operate team on a 1‑year fixed term employment basis. In this role, you will design, build, and…
Added 56 mins ago
W
Security Specialist – Security Architect
Workiy
Edenwold No. 158, SK · Regina East, Saskatchewan
- Contract
We are seeking for a seasoned Senior Security Specialist / Security Architect to join their Intelligent Networks & Infrastructure team. In this role, you will combine high-level security…
Added 1 hour ago
AC
Spécialiste En Recouvrement
Aston Carter
Montreal, QC · Saint-Leonard, Quebec
- $28 to $36 CAD / hour
- Contract
The collections specialist manages the full accounts receivable cycle, from manual intercompany invoicing to bank deposits, while conducting regular phone-based collections with customers.…
Added 1 hour ago
T
IVVQ Test Specialist
Thales
Mill Bay, BC
- Full-time
To support this project, the IVVQ team (Integration, Verification, Validation, and Quality Team) is looking to add an IVVQ Test Specialist to the Thales team, to be based in Victoria or…
Added 1 hour ago
T
IVVQ Test Specialist
Thales
Fredericton, NB · Halifax, NS
- Full-time
To support this project, the IVVQ team (Integration, Verification, Validation, and Quality Team) is looking to add an IVVQ Test Specialist to the Thales team, to be based in Victoria or…
Added 1 hour ago
B
Security Architect
BuzzClan
Regina, SK
- Contract
The Security Specialist – Security Architect role is pivotal in safeguarding information systems by identifying and overseeing the design, build and implementation of cyber security…
Added 2 hours ago
AC
Gestionnaire De Projet | Project Manager (Aerospace)
Aston Carter
Montreal, QC
- $50 to $65 CAD / hour
- Contract
We are seeking a highly analytical and organized Project Management Specialist to support strategic sourcing and supplier transition initiatives within the Supply Chain organization. This…
Added 2 hours ago
ML
Sr. Automation Specialist - Contract
Maple Leaf Foods Inc
Winnipeg, MB
- Contract
The Senior Automation Specialist is responsible for troubleshooting, servicing and maintaining automated industrial controls and equipment across the facility - including production and…
Added 2 hours ago
H
Production Support Specialist
Hays
Toronto, ON
- Contract
The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while…
Added 2 hours ago
ML
Automation Specialist
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Liaise with corporate Information Solutions to resolve issues with plant MES systems, production floor systems and local plant network.
Added 2 hours ago
RH
Bilingual Help Desk/Application Support Specialist
Robert Half
Mississauga, ON
- Temporary
We are looking for a Bilingual Help Desk/Application Support Specialist to join a contract opportunity in Ontario. This role combines day-to-day technical support for employees with…
Added 2 hours ago
FS
Security Professional
Focus Systems Inc.
Regina, SK
- Contract
Focus Systems is seeking an experienced Security Specialist - Security Architect (Intermediate) to provide security specialist and solution architecture expertise supporting critical…
Added 2 hours ago
ML
Automation Specialist
Maple Leaf Foods Inc
ON · Hannon, ON
- $71,000 to $103,000 CAD / year
- Part-time
The Automation Specialist position at Heritage will be responsible for troubleshooting, servicing and maintaining automated industrial controls and equipment across the entire facility -…
Added 2 hours ago
ML
Automation Engineer (Night Shift)
Maple Leaf Foods Inc
London, ON
- $71,000 to $103,000 CAD / year
- Part-time
Maintain equipment level network systems to align with Corporate IS protocols and requirements.
Added 2 hours ago
M
Rail Operations Specialist
Metrolinx
Canada
- Full-time
Our Network Operations Planning team is looking for a Rail Operations Specialist. This position is accountable for representing GO and UPE rail operations, supporting the review and…
Added 4 hours ago
FT
Licensed Automotive Service Technician, Whitecourt
Fountain Tire
Whitecourt, AB
- Other
Testing and adjusting vehicle systems to manufacturer’s performance specifications
Added 4 hours ago
B
Mortgage Specialist Associate
BMO
Vaudreuil-Dorion, QC
- Full-time
Provides marketing, event coordination, and general administrative support to assist the Mortgage Specialist in effectively maintaining positive and ongoing contact with their broader…
Added 4 hours ago
MM
IT Operations and System Specialist
Miltera Machining Research Corp.
Cambridge, ON
- Other
We are seeking a proactive, self-directed IT Operations and System Specialist to own, stabilize, and modernize our technology environment in a fast-paced manufacturing setting. In this…
Added 5 hours ago
Data Center Asset Management, Specialist
Bell
Regina, SK
Bell is seeking an experienced Asset Management Specialist – Data Center Infrastructure – to lead the asset lifecycle governance for its national portfolio of data centers. Reporting to the…
Added 5 hours ago
B
Director, Intraday Liquidity Risk Oversight
BMO
Toronto, ON · FCP
- Full-time
May network with industry contacts to gain competitive insights and best practices.
Added 6 hours ago
Laboratory Technician
University of Toronto
Toronto, ON
Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader…
Added 6 hours ago
B
Director, Intraday Liquidity Risk Oversight
BMO
Toronto, ON
- Full-time
May network with industry contacts to gain competitive insights and best practices.

Robert Half

Bilingual Help Desk/Application Support Specialist

Mississauga, ON, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 29, 2026
Experience: Minimum of 2 years of experience in help desk, desktop support, or application support roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

We are looking for a Bilingual Help Desk/Application Support Specialist to join a contract opportunity in Ontario. This role combines day-to-day technical support for employees with application support for Dynamics 365 F&O and CE, making it ideal for someone who enjoys balancing user service with system troubleshooting. The selected candidate will provide responsive assistance across end-user technology, maintain strong documentation practices, and work closely with internal teams and external partners to resolve issues efficiently.

Responsibilities:

Deliver first- and second-level technical support for desktops, laptops, mobile devices, printers, phones, network connectivity, and business software used across the organization.
Manage incoming service requests through the ticketing platform by recording complete details, assigning the correct priority, communicating progress, and ensuring timely resolution.
Support employee onboarding and offboarding by preparing equipment, setting up user profiles, provisioning accounts, and granting appropriate application access.
Administer routine Active Directory activities such as password resets, account updates, and security group maintenance.
Diagnose and resolve user issues related to Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive, as well as Windows operating systems.
Coordinate with senior technical teams when issues require escalation, while retaining accountability for follow-up and closure of assigned incidents.
Keep support documentation current by updating knowledge articles, recording troubleshooting steps, and maintaining accurate asset information.
Provide front-line support for Dynamics 365 Finance & Operations and Customer Engagement, addressing user questions, access concerns, navigation challenges, and transactional errors.
Partner with internal stakeholders and third-party vendors to investigate application problems, test fixes, and support updates or integrations.
Monitor recurring support trends and recommend process improvements, user guidance, or training opportunities to reduce repeat issues and improve system usage.

Requirements Of the Position:

Minimum of 2 years of experience in help desk, desktop support, or application support roles.
Bilingual communication skills with the ability to assist users clearly and professionally in a fast-paced support environment.
Hands-on experience supporting Active Directory, Microsoft 365, Windows operating systems, and common end-user hardware.
Familiarity with service desk processes, ticket management, and deskside troubleshooting for a range of user technologies.
Exposure to Dynamics 365 F&O and CE support, including issue triage, user access support, and incident resolution or escalation.
Working knowledge of technologies such as Cisco, Citrix, Mac computers, Android devices, and general computer hardware.
Strong troubleshooting, documentation, and organizational skills with a consistent focus on customer service.
Ability to collaborate effectively with internal teams and external vendors to resolve technical and application-related issues.

*This job posting is for a current vacancy with our client.

*Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

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More about this job

Responsibilities

Provide first- and second-level support for end-user devices, Microsoft 365, Windows, and Dynamics 365 F&O and CE, managing tickets through resolution or escalation. Maintain support documentation and asset records, assist with user onboarding and access, and collaborate with internal teams and vendors to resolve issues and improve support processes.

Requirements

Requires at least two years of help desk, desktop support, or application support experience, with hands-on knowledge of Active Directory, Microsoft 365, Windows, and common end-user hardware. Candidates should have exposure to Dynamics 365 F&O and CE, service desk ticketing, strong troubleshooting and documentation skills, and the ability to communicate bilingually and collaborate effectively.

Skills

Help Desk Support
Application Support
Active Directory
Microsoft 365
Windows
Ticket Management
Desktop Troubleshooting
Customer Service
Technical Documentation
User Onboarding and Offboarding
Incident Escalation
Cisco
Citrix
Hardware Support

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Desktop Support
Application Support
Active Directory
Microsoft 365
Outlook
Teams
SharePoint
OneDrive
Windows
Ticketing Platform
Incident Management
User Access
Onboarding
Offboarding
Cisco
Citrix
Mac Computers
Android Devices
Printers
Network Connectivity
Hardware Troubleshooting
Knowledge Articles
Asset Management
Vendor Coordination
Application Integrations
Issue Escalation
Process Improvement

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