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Added 3 mins ago
AC
Spécialiste En Recouvrement
Aston Carter
Montreal, QC · Saint-Leonard, Quebec
- $28 to $36 CAD / hour
- Contract
Collaborer avec les équipes internes (ventes, finance, opérations) pour résoudre les enjeux de facturation ou de paiement.
Added 47 mins ago
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Spécialiste infrastructure didacticiels & DevOp / Courseware & DevOps Specialist
Genetec
Remote, Canada
- Full-time
- Remote
We are seeking a Cloud Infrastructure & DevOps Specialist to design, automate, and support the Azure-based infrastructure behind our global training and certification platforms. This role…
Added 47 mins ago
IR
Website and Digital Experience Specialist
Islamic Relief Canada
Burlington, ON · ON · Ontario
- Full-time
Reporting to the Digital Marketing Manager, the Website and Digital Experience Specialist is responsible for managing the day-to-day operations of Islamic Relief Canada’s (IRC) website and…
Added 48 mins ago
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Idenitity Access Provisioning Specialist-CyberArk/Sailpoint/Banking
BeachHead
Toronto, ON
- $47.1 to $56.52 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for an Idenitity Access Provisioning Specialist-CyberArk/Sailpoint/Banking to support enterprise-wide identity and access…
Added 1 hour ago
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
…activities and approvals from Legal, Credit, Finance, Sales, and Operations and creates workflows and implementation plans as…
Added 1 hour ago
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Sales & Operations Support Specialist (12+ months)
FUJIFILM
Toronto, ON
- Other
As the Sales & Operations Support Specialist, you will oversee the daily management of sales orders and provide necessary presale support. Your role includes optimizing processes and…
Added 1 hour ago
ML
Energy Management Specialist
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Reporting to the Continuous Improvement Manager, the Energy Management Specialist will implement conservation measures, monitor energy consumption and seek out opportunities for increasing…
Added 1 hour ago
RH
Bilingual Help Desk/Application Support Specialist
Robert Half
Mississauga, ON
- Temporary
We are looking for a Bilingual Help Desk/Application Support Specialist to join a contract opportunity in Ontario. This role combines day-to-day technical support for employees with…
Added 1 hour ago
Account Manager
Mentimeter
Toronto, ON
Day-to-day support (We have minimal support, and a support specialist is responsible for this)
Added 1 hour ago
G
Spécialiste infrastructure didacticiels & DevOp / Courseware & DevOps Specialist
Genetec
Montreal, QC
- Full-time
We are seeking a Cloud Infrastructure & DevOps Specialist to design, automate, and support the Azure-based infrastructure behind our global training and certification platforms. This role…
Added 1 hour ago
KE
Customs Specialist
Kitchener Executive Consultants Inc
Mississauga, ON
- Full-time
Our Client is seeking a detail-oriented Customs Specialist to join its Canadian manufacturing operation. This is an opportunity for a Customs and Trade compliance professional who enjoys…
Added 1 hour ago
CR
Functional AI Specialist
Clarity Recruitment
Toronto, ON · Greater Toronto Area, Canada
- Contract
This is an ongoing need, not a single live vacancy. Our clients know AI could change how their finance, operations, or accounting teams work, but nobody inside can see what it could do for…
Added 1 hour ago
ML
Food Safety / QA Specialist
Maple Leaf Foods Inc
London, ON
- $59,000 to $87,000 CAD / year
- Part-time
As a member of the FSQA team, the Program and SAP Specialist is accountable for the execution of the HACCP system, Food Safety and Quality Assurance programs. The Program and SAP Specialist…
Added 1 hour ago
A
SMB Renewals Specialist (Outbound Sales Representative)
Accenture
St. Catharines, ON
- Full-time
We’re looking for a customer-focused, results-driven SMB Renewals Specialist to support our small and medium-sized business customers. In this role, you’ll manage subscription renewals,…
Added 2 hours ago
MH
Sales Operations Specialist
Maya HTT
Remote, Canada
- Full-time
- Remote
We are seeking a fully bilingual, energetic, and detail-oriented Sales Operations Specialist who thrives in a fast-paced, dynamic environment and is eager to take on new challenges.
Added 2 hours ago
W
Performance Marketing Specialist (experience in US performance marketing and paid advertising is required)
WorkStaff360
Remote, Canada
- $10 to $12 CAD / hour
- Full-time
- Remote
Added 2 hours ago
S
Account Manager, SMB
SOTI
Mississauga, ON
- Full-time
The Inside Sales Specialist will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will be selling products to new/existing…
Added 2 hours ago
OT
Specialist, Corporate Services
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Specialist provides specialized program and analytical support for key Corporate Services programs, with a focus on Real Estate Operations (REO) vendor governance, lease administration…
Added 2 hours ago
C
Customer Support Specialist
Clio
Calgary, AB · Vancouver, BC
- Full-time
…operate within core business MT hours. Your Talent Acquisition Specialist will be happy to explain more should you connect with…
Added 2 hours ago
B
Senior Security Specialist
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
BDO Canada is looking for a Senior Security Specialist, a senior member of the Information Security team responsible for supporting the monitoring, detection, investigation, and response to…
Added 2 hours ago
B
Senior Security Specialist
BDO
Vancouver, BC · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
BDO Canada is looking for a Senior Security Specialist, a senior member of the Information Security team responsible for supporting the monitoring, detection, investigation, and response to…
Added 3 hours ago
W
Labour Relations Specialist
Wonderbrands
Toronto, ON · Etobicoke, ON
- Other
We’re hiring a Labour Relations Specialist to join our Human Resources and Talent & Development team to support our employees at a dozen Wonderbrands sites across the country. Reporting to…
Added 3 hours ago
TI
Incident Response Specialist
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
TekStaff's Client has a current vacancy for a Incident Response Specialist
Added 3 hours ago
CT
Space Planning Specialist - 2 Roles
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
The Space Planning Specialist is responsible for the creation, analysis and timely delivery of impactful and visually appealing Planograms and merchandising programs that drive sales and…
Added 3 hours ago
M
Senior Manager, GTO Strategy & Transformation
Manulife
Toronto, ON
- Full-time
…initiatives produce measurable outcomes across Technology and Operations. You will serve as a key coordination point across 14 countries, maintaining visibility across portfolio priorities…

Robert Half

Bilingual Help Desk/Application Support Specialist

Mississauga, ON, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 29, 2026
Experience: Minimum of 2 years of experience in help desk, desktop support, or application support roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

We are looking for a Bilingual Help Desk/Application Support Specialist to join a contract opportunity in Ontario. This role combines day-to-day technical support for employees with application support for Dynamics 365 F&O and CE, making it ideal for someone who enjoys balancing user service with system troubleshooting. The selected candidate will provide responsive assistance across end-user technology, maintain strong documentation practices, and work closely with internal teams and external partners to resolve issues efficiently.

Responsibilities:

Deliver first- and second-level technical support for desktops, laptops, mobile devices, printers, phones, network connectivity, and business software used across the organization.
Manage incoming service requests through the ticketing platform by recording complete details, assigning the correct priority, communicating progress, and ensuring timely resolution.
Support employee onboarding and offboarding by preparing equipment, setting up user profiles, provisioning accounts, and granting appropriate application access.
Administer routine Active Directory activities such as password resets, account updates, and security group maintenance.
Diagnose and resolve user issues related to Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive, as well as Windows operating systems.
Coordinate with senior technical teams when issues require escalation, while retaining accountability for follow-up and closure of assigned incidents.
Keep support documentation current by updating knowledge articles, recording troubleshooting steps, and maintaining accurate asset information.
Provide front-line support for Dynamics 365 Finance & Operations and Customer Engagement, addressing user questions, access concerns, navigation challenges, and transactional errors.
Partner with internal stakeholders and third-party vendors to investigate application problems, test fixes, and support updates or integrations.
Monitor recurring support trends and recommend process improvements, user guidance, or training opportunities to reduce repeat issues and improve system usage.

Requirements Of the Position:

Minimum of 2 years of experience in help desk, desktop support, or application support roles.
Bilingual communication skills with the ability to assist users clearly and professionally in a fast-paced support environment.
Hands-on experience supporting Active Directory, Microsoft 365, Windows operating systems, and common end-user hardware.
Familiarity with service desk processes, ticket management, and deskside troubleshooting for a range of user technologies.
Exposure to Dynamics 365 F&O and CE support, including issue triage, user access support, and incident resolution or escalation.
Working knowledge of technologies such as Cisco, Citrix, Mac computers, Android devices, and general computer hardware.
Strong troubleshooting, documentation, and organizational skills with a consistent focus on customer service.
Ability to collaborate effectively with internal teams and external vendors to resolve technical and application-related issues.

*This job posting is for a current vacancy with our client.

*Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

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More about this job

Responsibilities

Provide first- and second-level support for end-user devices, Microsoft 365, Windows, and Dynamics 365 F&O and CE, managing tickets through resolution or escalation. Maintain support documentation and asset records, assist with user onboarding and access, and collaborate with internal teams and vendors to resolve issues and improve support processes.

Requirements

Requires at least two years of help desk, desktop support, or application support experience, with hands-on knowledge of Active Directory, Microsoft 365, Windows, and common end-user hardware. Candidates should have exposure to Dynamics 365 F&O and CE, service desk ticketing, strong troubleshooting and documentation skills, and the ability to communicate bilingually and collaborate effectively.

Skills

Help Desk Support
Application Support
Active Directory
Microsoft 365
Windows
Ticket Management
Desktop Troubleshooting
Customer Service
Technical Documentation
User Onboarding and Offboarding
Incident Escalation
Cisco
Citrix
Hardware Support

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Desktop Support
Application Support
Active Directory
Microsoft 365
Outlook
Teams
SharePoint
OneDrive
Windows
Ticketing Platform
Incident Management
User Access
Onboarding
Offboarding
Cisco
Citrix
Mac Computers
Android Devices
Printers
Network Connectivity
Hardware Troubleshooting
Knowledge Articles
Asset Management
Vendor Coordination
Application Integrations
Issue Escalation
Process Improvement

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