Jobs in Canada

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Added 7 mins ago
FN
Health and Wellness Specialist- Coast Salish
First Nations Health Authority
Ladysmith, BC
- Full-time
Title: Health and Wellness Specialist- Coast Salish Cultural Family Group
Added 7 mins ago
LC
Business Relationship Manager - Waterloo
Libro Credit Union
Waterloo, ON
- Full-time
…Members by providing tailored financial solutions, bringing in specialist support where needed, and fostering long-term, value-based relationships. The BRM will proactively engage with…
Added 7 mins ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
Quebec, QC
- Full-time
Process Management and Administration (PM&A) Support Specialist plays a key role in supporting all PM&A departments by providing expert guidance on policies, procedures, technical systems,…
Added 7 mins ago
CI
Junior Intel Server Support
Compugen Inc
Regina, SK
- Full-time
Position Overview: We are seeking an experienced Intel Server Support Specialist for a 12 month contract onsite in Regina, SK
Added 7 mins ago
CI
Junior UNIX Midrange Support
Compugen Inc
Regina, SK
- Full-time
We are seeking a UNIX Midrange Support specialist for an onsite 12 month contract in Regina, SK.
Added 7 mins ago
CI
Intermediate Security Specialist – Security Architect - Onsite Regina, SK
Compugen Inc
Regina, SK
- Contract
Position Overview: We are seeking an Intermediate Security Specialist – Security Architect for a 12 month contract Onsite in Regina, SK
Added 7 mins ago
SM
Clinical Coordinator – Edmonton (Riverbend), Alberta
Snore MD
AB · Edmonton, AB
- Full-time
Added 7 mins ago
PE
Marketing Manager
PRI Engineering
Toronto, ON
- Full-time
…Presidents and Practice Leads who supply the stories, the Proposal Specialist who turns our credentials into winning submissions, and the BD team whose pipeline your campaigns feed. You…
Added 7 mins ago
ST
ERP Training Specialist
Startec Thermal and Process
Calgary, AB
- Contract
Role Description The ERP Training Specialist is a contract role responsible for developing training on ERP (D365) software and related business processes to ~200 Startec team members.…
Added 7 mins ago
MR
Merchandiser
Match Retail
Kitchener, ON
- Contract
Step 1 Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
ST
Corporate Travel Team Lead (Sabre Specialist)
Snowstorm Technologies
Vancouver, BC
- Full-time
Added 22 mins ago
MR
Merchandiser (Kindersley, SK)
Match Retail
Kindersley, SK
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser (Flin Flon, MB)
Match Retail
Flin Flon, MB
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser
Match Retail
Estevan, SK
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser (Hinton, AB)
Match Retail
Edson, AB
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser (Labrador City, NL)
Match Retail
Labrador City, NL
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser (Slave Lake, AB)
Match Retail
Slave Lake, AB
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser (Whitecourt, AB)
Match Retail
Edson, AB
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser (Wainwright, AB)
Match Retail
Lloydminster, AB
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser (Vegreville, AB)
Match Retail
Camrose, AB
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser (Dauphin, MB)
Match Retail
Brandon, MB
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser (Woodstock, NB)
Match Retail
Fredericton, NB
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
MR
Merchandiser (Fredericton, NB)
Match Retail
Fredericton, NB
- Contract
Step 1: Qualified candidates complete an initial phone or virtual interview with a Talent Acquisition Specialist.
Added 22 mins ago
VW
Academy Physical Preparation Coach (Full-Time)
Vancouver Whitecaps FC
Vancouver, BC
- Full-time
Certified Strength and Conditioning Specialist (CSCS) by the NSCA, or an equivalent internationally recognized certification.
Added 22 mins ago
US
QA Specialist
UPS Supply Chain Solutions
Burlington, ON
- Full-time
The Healthcare Quality Assurance (QA) Specialist overall Quality System status of the distribution center. Acts in compliance to drug, medical device, and local regulations. And ensures…

Robert Half

Bilingual Help Desk/Application Support Specialist

Mississauga, ON, Canada

Temporary

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Job details

Job type: Temporary
Apply by: Nov 29, 2026
Experience: Minimum of 2 years of experience in help desk, desktop support, or application support roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

We are looking for a Bilingual Help Desk/Application Support Specialist to join a contract opportunity in Ontario. This role combines day-to-day technical support for employees with application support for Dynamics 365 F&O and CE, making it ideal for someone who enjoys balancing user service with system troubleshooting. The selected candidate will provide responsive assistance across end-user technology, maintain strong documentation practices, and work closely with internal teams and external partners to resolve issues efficiently.

Responsibilities:

Deliver first- and second-level technical support for desktops, laptops, mobile devices, printers, phones, network connectivity, and business software used across the organization.
Manage incoming service requests through the ticketing platform by recording complete details, assigning the correct priority, communicating progress, and ensuring timely resolution.
Support employee onboarding and offboarding by preparing equipment, setting up user profiles, provisioning accounts, and granting appropriate application access.
Administer routine Active Directory activities such as password resets, account updates, and security group maintenance.
Diagnose and resolve user issues related to Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive, as well as Windows operating systems.
Coordinate with senior technical teams when issues require escalation, while retaining accountability for follow-up and closure of assigned incidents.
Keep support documentation current by updating knowledge articles, recording troubleshooting steps, and maintaining accurate asset information.
Provide front-line support for Dynamics 365 Finance & Operations and Customer Engagement, addressing user questions, access concerns, navigation challenges, and transactional errors.
Partner with internal stakeholders and third-party vendors to investigate application problems, test fixes, and support updates or integrations.
Monitor recurring support trends and recommend process improvements, user guidance, or training opportunities to reduce repeat issues and improve system usage.

Requirements Of the Position:

Minimum of 2 years of experience in help desk, desktop support, or application support roles.
Bilingual communication skills with the ability to assist users clearly and professionally in a fast-paced support environment.
Hands-on experience supporting Active Directory, Microsoft 365, Windows operating systems, and common end-user hardware.
Familiarity with service desk processes, ticket management, and deskside troubleshooting for a range of user technologies.
Exposure to Dynamics 365 F&O and CE support, including issue triage, user access support, and incident resolution or escalation.
Working knowledge of technologies such as Cisco, Citrix, Mac computers, Android devices, and general computer hardware.
Strong troubleshooting, documentation, and organizational skills with a consistent focus on customer service.
Ability to collaborate effectively with internal teams and external vendors to resolve technical and application-related issues.

*This job posting is for a current vacancy with our client.

*Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

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More about this job

Responsibilities

Provide first- and second-level support for end-user devices, Microsoft 365, Windows, and Dynamics 365 F&O and CE, managing tickets through resolution or escalation. Maintain support documentation and asset records, assist with user onboarding and access, and collaborate with internal teams and vendors to resolve issues and improve support processes.

Requirements

Requires at least two years of help desk, desktop support, or application support experience, with hands-on knowledge of Active Directory, Microsoft 365, Windows, and common end-user hardware. Candidates should have exposure to Dynamics 365 F&O and CE, service desk ticketing, strong troubleshooting and documentation skills, and the ability to communicate bilingually and collaborate effectively.

Skills

Help Desk Support
Application Support
Active Directory
Microsoft 365
Windows
Ticket Management
Desktop Troubleshooting
Customer Service
Technical Documentation
User Onboarding and Offboarding
Incident Escalation
Cisco
Citrix
Hardware Support

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Desktop Support
Application Support
Active Directory
Microsoft 365
Outlook
Teams
SharePoint
OneDrive
Windows
Ticketing Platform
Incident Management
User Access
Onboarding
Offboarding
Cisco
Citrix
Mac Computers
Android Devices
Printers
Network Connectivity
Hardware Troubleshooting
Knowledge Articles
Asset Management
Vendor Coordination
Application Integrations
Issue Escalation
Process Improvement

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