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Added 3 mins ago
GR
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
- Full-time
…authorizing requests, adding and removing users on customers’ account and services, basic troubleshooting and initial support for Global Relay…
Added 3 mins ago
Sales Associate - Mayfair
Nestle Operational Services Worldwide SA
Victoria, BC
…employer’s contribution, mental health coverage and Health Spending…
Added 3 mins ago
Nuclear Services Tech
ATS Automation
Cambridge, ON
Health Care Benefits + $600 Health Care Spending Account
Added 18 mins ago
CE
Technical Sales Specialist – Wear Solutions
Castolin Eutectic
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
We are seeking a strategic minded Wear Solutions Specialist to grow our service offerings in the following KEY INDUSTRIES: MINING, POWER GENERATION, PAPER & PULP, CEMENT AND STEEL.
Added 18 mins ago
CE
Business Development Manager – Mining Solutions
Castolin Eutectic
Remote, Canada
- $110,000 to $150,000 CAD / year
- Full-time
- Remote
Develop Your Territory: Create and execute a strategic business development plan focused on new account acquisition, market penetration, and profitable growth.
Added 33 mins ago
PW
Customer Service Specialist-Logistics
Priority Worldwide
Montreal, QC
- Full-time
…experiences around the globe. We're looking for a Customer Service Specialist to join our Montreal team and become a key link between our customers, operations teams, carriers, vendors, and…
Added 33 mins ago
GR
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
- Full-time
…authorizing requests, adding and removing users on customers’ account and services, basic troubleshooting and initial support for Global Relay…
Added 33 mins ago
DM
Agency Account Director
DACS Marketing Group
Mississauga, ON
- Full-time
Experience: 8+ years in agency account leadership
Added 1 hour ago
AS
Controller
Accountant Staffing
Halifax, NS
- Full-time
Accountant Staffing is Atlantic Canada's only specialist recruitment firm focusing exclusively on the placement of accounting and finance professionals. Organizations use the services of…
Added 1 hour ago
BR
Accounts Payable Specialist
Brookfield Renewable
Gatineau, QC
- Full-time
Reporting to the Accounts Payable Supervisor, the Accounts Payable Specialist will be responsible for processing invoices (Analyzing invoices, supporting internal and external clients),…
Added 2 hours ago
RH
Collections Specialist
Robert Half
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of business-to-business (B2B) accounts, ensuring timely…
Added 2 hours ago
A
Growth Marketing Specialist
Apertera
Toronto, ON
- Full-time
You’ll help launch campaigns, test new growth channels, support account-based marketing, improve how buyers move through our website, and find new ways to generate qualified demand.
Added 2 hours ago
U
SRM Specialist
UNFI
Concord, ON
- $42,000 to $61,800 USD / year
- Full-time
Added 4 hours ago
J
Brand Advocacy Program Specialist
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Brand Advocacy Program Specialist based in Canada.
Added 4 hours ago
CC
Talent Acquisition Specialist
Clark Construction Management
Mississauga, ON
- Full-time
The Talent Acquisition Specialist owns full-cycle recruitment for CCM, with a focus on project and field roles. Key roles include Project Managers, Assistant Project Managers, Site…
Added 5 hours ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.
Added 9 hours ago
B
Building Enclosure Engineer
BPA
Ottawa, ON · Kanata, ON
- Full-time
Buildings account for a significant share of energy use, emissions, and long‑term operational cost. The performance of the building enclosure is central to solving these challenges.
Added 9 hours ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Quebec, QC
- Full-time
MAKING AN IMPACT The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third-party groups, to help…
Added 9 hours ago
CC
Specialist, Work Management
Cameco Corporation
Saskatoon, SK
- Full-time
flexible health, drug, dental, and vision plan with a health spending and personal spending account;
Added 9 hours ago
CC
Sr. Specialist, Relay for Life Youth
Canadian Cancer Society
Toronto, ON
- Full-time
Job Title: Senior Specialist, Relay for Life Youth
Added 10 hours ago
BG
Senior Cost Consultant (Estimator/Quantity Surveyor)
BTY Group
Victoria, BC
- $80,000 to $120,000 CAD / year
- Full-time
Advanced knowledge of specialist consultant reports and impact on development proposals.
Added 11 hours ago
T-
Teacher Documentalist / Enseignant-e documentaliste (2027-2028)
TFS - Canada’s International School (Toronto French School)
Toronto, ON
- Full-time
…artistic, scientific and technical cultures, while taking into account the students’ needs, the local context and the school’s strategic…
Added 11 hours ago
CG
Member Engagement Specialist
Compass Group Canada
Mississauga, ON
- Full-time
The Foodbuy Member Engagement Specialist is responsible for proactively driving member value while supporting the account management and sales teams. This individual is a self-starter,…
Added 11 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 11 hours ago
R&
Bilingual (Eng/Fr) Accounts Payable & Accounts Receivable Specialist
Robertson & Company Ltd.
Montreal, QC
- Contract
Participate actively in clearing open items, advanced payments GL account, GRIR and other accounts during the month-end process

Robert Half

Collections Specialist

Mississauga, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of business-to-business (B2B) accounts, ensuring timely collection of outstanding receivables while maintaining positive customer relationships. The successful candidate will work closely with customers to resolve payment issues, investigate disputes, reconcile accounts, and navigate customer payment portals.

Key Responsibilities

Manage an assigned portfolio of B2B customer accounts and proactively follow up on outstanding invoices.
Contact customers by phone and email to secure payment commitments and resolve delinquent balances.
Investigate and resolve billing discrepancies, deductions, short payments, and account disputes.
Reconcile customer accounts and ensure account balances are accurate and up to date.
Maintain and update customer records, collection notes, and payment commitments.
Work with internal departments, including Sales, Customer Service, and Accounting, to resolve customer concerns and facilitate payment.
Utilize customer portals to submit invoices, review payment status, and resolve issues impacting collections.
Monitor aging reports and prioritize collection efforts accordingly.
Build strong relationships with customers while maintaining a professional and service-oriented approach.
Escalate high-risk accounts where appropriate and provide recommendations for next steps.

Qualifications

Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Experience managing a portfolio of customer accounts.
Strong understanding of account reconciliations and dispute resolution.
Experience working with customer portals and online payment platforms.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build rapport and maintain positive relationships.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Proficiency with Microsoft Excel and ERP/accounting systems.

What We're Looking For

A confident and professional communicator.
A relationship-builder who can balance customer service with effective collections.
A proactive problem-solver who takes ownership of their portfolio and follows issues through to resolution.
Someone who thrives in a collaborative, team-oriented environment.

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More about this job

Responsibilities

Manage a portfolio of B2B accounts by following up on overdue invoices, securing payment commitments, resolving billing disputes, and reconciling account balances. Maintain accurate collection records, use customer portals, collaborate with internal teams, prioritize aging accounts, and escalate high-risk cases as needed.

Requirements

Requires at least two years of B2B collections or accounts receivable experience, including managing customer accounts, reconciling balances, and resolving disputes. Candidates should be strong communicators with customer service, organizational, and prioritization skills, and be proficient with Microsoft Excel and ERP or accounting systems.

Skills

B2B Collections
Accounts Receivable
Portfolio Management
Payment Follow-Up
Dispute Resolution
Account Reconciliation
Customer Payment Portals
Aging Reports
Customer Service
Written Communication
Verbal Communication
Microsoft Excel
ERP Systems
Organization
Problem-Solving
Cross-Functional Collaboration

Visa sponsorship

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Keywords

B2B Collections
Accounts Receivable
Outstanding Receivables
Customer Accounts
Overdue Invoices
Payment Commitments
Delinquent Balances
Billing Discrepancies
Deductions
Short Payments
Account Disputes
Account Reconciliation
Customer Records
Collection Notes
Customer Payment Portals
Online Payment Platforms
Aging Reports
High-Risk Accounts
Microsoft Excel
ERP Systems
Accounting Systems
Sales
Customer Service
Accounting

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