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Added 2 hours ago
Marketing Specialist
Cosmetic Physician Partners
Montreal, QC
The Marketing Specialist leads marketing strategy and execution for a portfolio of clinics, owning planning, cross-channel deployment, performance reporting, and stakeholder communication.…
Added 3 hours ago
Senior GRC Specialist
OCS Ontario Cannabis Store
Toronto, ON
We're looking for a Senior GRC Specialist to join our team.
Added 5 hours ago
MH
Business Development Specialist
MERE HR & Consulting
Mississauga, ON
- $75,000 to $90,000 CAD / year
- Full-time
As part of their continued growth, we are supporting the search for a Business Development Specialist who will play a key role in expanding market presence, strengthening customer…
Added 7 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…departments and external partners, the coordinator facilitates communication and collaboration across teams to maintain high standards of community-based program care. Additionally, this…
Added 8 hours ago
O
Commercial Relationship Coordinator
Optum
Richmond, BC
- Full-time
The Enterprise Imaging Commercial Relationship Specialist will directly support Sales and serve as a key liaison between Sales, Customers, Sales Operations, Contract Operations, AR and…
Added 8 hours ago
DS
Saw Blade Specialist
DGI Supply
Mississauga, ON
- Full-time
The Saw Blade Specialist is a key role within the Sales & Marketing Department by being a subject matter expert on application, features, and functionality of DoALL saw blade products. This…
Added 9 hours ago
BT
Administrative Assistant
Baker Tilly Canada
Windsor, ON
- Full-time
Communication Liaison: Serve as a point of contact for internal and external communication, ensuring messages are relayed accurately and promptly to the appropriate parties. Disseminate…
Added 9 hours ago
BT
Accounting Technician
Baker Tilly Canada
Thompson, MB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 10 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…departments and external partners, the coordinator facilitates communication and collaboration across teams to maintain high standards of community-based program care. Additionally, this…
Added 10 hours ago
P
SEO/AEO Specialist, Silvie
Pontosense
Toronto, ON
- Full-time
Technical foundations: site speed, indexing, schema and internal linking on the Silvie site, done with our web and product team.
Added 12 hours ago
B
Communications Specialist
BGIS
Toronto, ON
- Full-time
Collaborates with internal and external concerned parties to design and develop communication plans and implement communication initiatives that are specific to the client account.
Added 13 hours ago
C
Project Manager / EV infrastructure Specialist
Chargnex
Montreal, QC
- Full-time
Role Description The Project Manager / EV Infrastructure Specialist is a full-time, on-site role based in Montreal, QC, responsible for overseeing EV charging infrastructure projects from…
Added 13 hours ago
B
Communications Specialist
BGIS
Toronto, ON
- Full-time
Collaborates with internal and external concerned parties to design and develop communication plans and implement communication initiatives that are specific to the client account.
Added 14 hours ago
BE
Executive Business Coach
Business Execution Summit
Calgary, AB
- Full-time
Executive Business Coach - but not your typical one. At Results, the title you’ll carry is Business Execution Specialist, because the work goes further than coaching from the sidelines.…
Added 14 hours ago
TP
Marketing Specialist
Taleo Project Services Inc
Calgary, AB
- Contract
A Taleo Client is seeking a Marketing Specialist to join their team. This is an exciting opportunity for a creative, hands-on marketing professional who enjoys managing a variety of…
Added 15 hours ago
TP
Client Experience Onboarding Specialist
The Portfolio Group
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
We are seeking a customer-focused Client Experience & Onboarding Specialist to oversee the onboarding experience for new clients and serve as a primary point of contact for ongoing client…
Added 15 hours ago
BT
IT & Innovation Consultant, SR&ED
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 15 hours ago
Accounts Payable Specialist
ROSEN-Group
Calgary, AB
The Accounts Payable Specialist is responsible for supporting the end-to-end Procure-to-Pay (P2P) process, ensuring supplier invoices and payments are processed accurately, efficiently, and…
Added 18 hours ago
JR
Compliance Specialist
Jubilant Radiopharma
Kirkland, QC
- Full-time
We are seeking a detail-oriented and collaborative Specialist, Compliance to join our Quality team. In this role, you will support the maintenance and continuous improvement of our Quality…
Added 18 hours ago
WH
Lead, WELLTrust Consent & Patient Experience Program
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
…portal consent opportunities are actively used.Apply patient communication and marketing techniques to improve consent conversion.Optimize the patient journey from consent to participation,…
Added 19 hours ago
A
Creative Delivery Specialist, Retail Marketing and Production [AQ-25695]
Aquent
Toronto, ON · Scarborough, ON
- $29 to $35 CAD / hour
- Contract
Excellent communication skills with a track record of effectively coordinating multiple internal and external stakeholders.
Added 20 hours ago
E
Spécialiste infrastructure / Infrastructure Specialist
Eaton
Brossard, QC
- Full-time
Eaton is currently seeking an Infrastructure Specialist - Infrastructure Services Solutions primarily for its Brossard site, but also periodically for the Lévis, Lachine and Laval sites, as…
Added 20 hours ago
LM
Contracts & Privacy Specialist
LabX Media Group
Midland, ON
- Full-time
Maintain and update contract templates, standard clauses and playbooks, and give internal teams guidance on contract terms and approval processes.
Added 20 hours ago
A
Samsung Home Electronics Sales and Product Specialist
Acosta
Regina, SK
- Full-time
As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores, promote products and excite customers about everything Samsung TV. Growing sales for Premium clients is the…
Added 21 hours ago
TH
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot
NB
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing and investigating financial loss caused by external and internal theft and fraud. The APS will drive execution…

Robert Half

Collections Specialist

Mississauga, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of business-to-business (B2B) accounts, ensuring timely collection of outstanding receivables while maintaining positive customer relationships. The successful candidate will work closely with customers to resolve payment issues, investigate disputes, reconcile accounts, and navigate customer payment portals.

Key Responsibilities

Manage an assigned portfolio of B2B customer accounts and proactively follow up on outstanding invoices.
Contact customers by phone and email to secure payment commitments and resolve delinquent balances.
Investigate and resolve billing discrepancies, deductions, short payments, and account disputes.
Reconcile customer accounts and ensure account balances are accurate and up to date.
Maintain and update customer records, collection notes, and payment commitments.
Work with internal departments, including Sales, Customer Service, and Accounting, to resolve customer concerns and facilitate payment.
Utilize customer portals to submit invoices, review payment status, and resolve issues impacting collections.
Monitor aging reports and prioritize collection efforts accordingly.
Build strong relationships with customers while maintaining a professional and service-oriented approach.
Escalate high-risk accounts where appropriate and provide recommendations for next steps.

Qualifications

Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Experience managing a portfolio of customer accounts.
Strong understanding of account reconciliations and dispute resolution.
Experience working with customer portals and online payment platforms.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build rapport and maintain positive relationships.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Proficiency with Microsoft Excel and ERP/accounting systems.

What We're Looking For

A confident and professional communicator.
A relationship-builder who can balance customer service with effective collections.
A proactive problem-solver who takes ownership of their portfolio and follows issues through to resolution.
Someone who thrives in a collaborative, team-oriented environment.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of B2B accounts by following up on overdue invoices, securing payment commitments, resolving billing disputes, and reconciling account balances. Maintain accurate collection records, use customer portals, collaborate with internal teams, prioritize aging accounts, and escalate high-risk cases as needed.

Requirements

Requires at least two years of B2B collections or accounts receivable experience, including managing customer accounts, reconciling balances, and resolving disputes. Candidates should be strong communicators with customer service, organizational, and prioritization skills, and be proficient with Microsoft Excel and ERP or accounting systems.

Skills

B2B Collections
Accounts Receivable
Portfolio Management
Payment Follow-Up
Dispute Resolution
Account Reconciliation
Customer Payment Portals
Aging Reports
Customer Service
Written Communication
Verbal Communication
Microsoft Excel
ERP Systems
Organization
Problem-Solving
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

B2B Collections
Accounts Receivable
Outstanding Receivables
Customer Accounts
Overdue Invoices
Payment Commitments
Delinquent Balances
Billing Discrepancies
Deductions
Short Payments
Account Disputes
Account Reconciliation
Customer Records
Collection Notes
Customer Payment Portals
Online Payment Platforms
Aging Reports
High-Risk Accounts
Microsoft Excel
ERP Systems
Accounting Systems
Sales
Customer Service
Accounting

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