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Added 2 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 2 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 5 hours ago
NN
1.0 Permanent M. T. Davidson Public School
Near North District School Board
Callander, ON
- Full-time
Evidence of understanding of varied learners with a focus on ‘at-risk’ students
Added 6 hours ago
IF
Senior Supply Chain Specialist – Planning, Procurement & Product Development
ITN Food Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Keep stock cover within target bands, balancing stock-outs against overstock and shelf-life risk.
Added 6 hours ago
C
Project Manager / EV infrastructure Specialist
Chargnex
Montreal, QC
- Full-time
Role Description The Project Manager / EV Infrastructure Specialist is a full-time, on-site role based in Montreal, QC, responsible for overseeing EV charging infrastructure projects from…
Added 10 hours ago
SM
RQ00242 – Senior Data Analytical Specialist/Scientist
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a highly skilled Senior Data Analytical Specialist/Scientist with strong expertise in data science, advanced analytics, statistical analysis, predictive modelling, and…
Added 11 hours ago
BI
Environmental Health Safety Specialist
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking a detail-oriented and proactive HSE Specialist to support our manufacturing operations in Montreal. Reporting to the North America HSE Manager and the Operations Manager,…
Added 12 hours ago
WH
Lead, WELLTrust Consent & Patient Experience Program
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
…with internal stakeholders to achieve goals and OKRs. First risk and decision logs delivered.First 60 days: Measurable progress against consent targets. Patient communications governance…
Added 13 hours ago
E
Spécialiste infrastructure / Infrastructure Specialist
Eaton
Brossard, QC
- Full-time
Eaton is currently seeking an Infrastructure Specialist - Infrastructure Services Solutions primarily for its Brossard site, but also periodically for the Lévis, Lachine and Laval sites, as…
Added 14 hours ago
LM
Contracts & Privacy Specialist
LabX Media Group
Midland, ON
- Full-time
Added 14 hours ago
NB
Senior Advisor Control Testing
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Advisor Control Testing at National Bank means acting as a specialist in carrying out control tests, documenting procedures and results, and defining action plans when…
Added 14 hours ago
BT
Audit and Accounting Manager
Baker Tilly Canada
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 14 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Saint-Constant, QC · St Constant, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 14 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 14 hours ago
RB
Senior GES Payments Specialist - 1 year contract
Royal Bank of Canada
Toronto, ON
- Full-time
…concerns identified in the payment transaction, to assess the risk, and determine if the payment can be released, cancelled or blocked. More specifically, payments that are sent/received…
Added 14 hours ago
RB
Senior GES Payments Specialist - 6 month contract
Royal Bank of Canada
Toronto, ON
- Full-time
…concerns identified in the payment transaction, to assess the risk, and determine if the payment can be released, cancelled or blocked. More specifically, payments that are sent/received…
Added 14 hours ago
R
Senior GES Payments Specialist - 6 month contract
RBC
Toronto, ON
- Full-time
…concerns identified in the payment transaction, to assess the risk, and determine if the payment can be released, cancelled or blocked. More specifically, payments that are sent/received…
Added 15 hours ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Canada
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental…
Added 15 hours ago
R
Senior GES Payments Specialist - 1 year contract
RBC
Toronto, ON
- Full-time
…concerns identified in the payment transaction, to assess the risk, and determine if the payment can be released, cancelled or blocked. More specifically, payments that are sent/received…
Added 17 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
Maternity: Pediatricians attend high risk deliveries for which there are designated mandatory referral criteria. Pediatricians also attend unexpected/unplanned pre-term deliveries where…
Added 17 hours ago
Product Development Specialist / Spécialiste, développement de produits
Earth Rated
Montreal, QC
As Product Development Specialist, you will be the engine behind Earth Rated's portfolio evolution - identifying, prioritizing and executing product renovations, extensions and high-impact…
Added 18 hours ago
Senior Project Manager
Konrad
Toronto, ON
…for our clients. The internal title for this role is Senior Specialist,…
Added 18 hours ago
Project Manager
Konrad
Toronto, ON
This role sits on our Digital team, where your internal title will be Specialist, Digital, working primarily in a project management capacity across client engagements. As a Specialist,…
Added 18 hours ago
Program Manager
Konrad
Toronto, ON
This role is part of our Digital team, where your internal title will be Senior Specialist, Digital; working primarily in a strategic leadership capacity across client engagements. As a…
Added 18 hours ago
S
Child Life Specialist, Child and Youth Therapeutic Services, T7 Medical Inpatient - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Child Life Specialist, Child and Youth Therapeutic Services, T7 Medical Inpatient

Robert Half

Collections Specialist

Mississauga, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of business-to-business (B2B) accounts, ensuring timely collection of outstanding receivables while maintaining positive customer relationships. The successful candidate will work closely with customers to resolve payment issues, investigate disputes, reconcile accounts, and navigate customer payment portals.

Key Responsibilities

Manage an assigned portfolio of B2B customer accounts and proactively follow up on outstanding invoices.
Contact customers by phone and email to secure payment commitments and resolve delinquent balances.
Investigate and resolve billing discrepancies, deductions, short payments, and account disputes.
Reconcile customer accounts and ensure account balances are accurate and up to date.
Maintain and update customer records, collection notes, and payment commitments.
Work with internal departments, including Sales, Customer Service, and Accounting, to resolve customer concerns and facilitate payment.
Utilize customer portals to submit invoices, review payment status, and resolve issues impacting collections.
Monitor aging reports and prioritize collection efforts accordingly.
Build strong relationships with customers while maintaining a professional and service-oriented approach.
Escalate high-risk accounts where appropriate and provide recommendations for next steps.

Qualifications

Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Experience managing a portfolio of customer accounts.
Strong understanding of account reconciliations and dispute resolution.
Experience working with customer portals and online payment platforms.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build rapport and maintain positive relationships.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Proficiency with Microsoft Excel and ERP/accounting systems.

What We're Looking For

A confident and professional communicator.
A relationship-builder who can balance customer service with effective collections.
A proactive problem-solver who takes ownership of their portfolio and follows issues through to resolution.
Someone who thrives in a collaborative, team-oriented environment.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of B2B accounts by following up on overdue invoices, securing payment commitments, resolving billing disputes, and reconciling account balances. Maintain accurate collection records, use customer portals, collaborate with internal teams, prioritize aging accounts, and escalate high-risk cases as needed.

Requirements

Requires at least two years of B2B collections or accounts receivable experience, including managing customer accounts, reconciling balances, and resolving disputes. Candidates should be strong communicators with customer service, organizational, and prioritization skills, and be proficient with Microsoft Excel and ERP or accounting systems.

Skills

B2B Collections
Accounts Receivable
Portfolio Management
Payment Follow-Up
Dispute Resolution
Account Reconciliation
Customer Payment Portals
Aging Reports
Customer Service
Written Communication
Verbal Communication
Microsoft Excel
ERP Systems
Organization
Problem-Solving
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

B2B Collections
Accounts Receivable
Outstanding Receivables
Customer Accounts
Overdue Invoices
Payment Commitments
Delinquent Balances
Billing Discrepancies
Deductions
Short Payments
Account Disputes
Account Reconciliation
Customer Records
Collection Notes
Customer Payment Portals
Online Payment Platforms
Aging Reports
High-Risk Accounts
Microsoft Excel
ERP Systems
Accounting Systems
Sales
Customer Service
Accounting

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