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Added 12 mins ago
R
Client Advisor
RBC
Ottawa, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 12 mins ago
AC
Conseiller En Santé, Sécurité Et Environnement
Aston Carter
Montreal, QC · Saint-Laurent, Quebec
- $35 to $42 CAD / hour
- Contract
Added 12 mins ago
EG
Senior Traffic Engineer-(Construction Staging)
Egis Group
Toronto, ON
- $140,000 to $180,000 CAD / year
- Full-time
Senior Traffic Engineering Specialist (Construction Staging) based in Toronto, Ontario, Canada provides technical leadership for traffic engineering, construction staging, and…
Added 12 mins ago
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Clinical Nurse Specialist, Gynecological Surgical Oncology Program - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
- Full-time
Clinical Nurse Specialist, Gynecological Surgical Oncology Program
Added 12 mins ago
CL
Human Resources - Payroll and Benefits Specialist
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
The Payroll & Benefits Specialist will manage and oversee the end-to-end payroll processes for both the Canada and United States, ensuring accuracy, compliance, and efficiency. In addition…
Added 12 mins ago
BT
CPA Candidate
Baker Tilly Canada
North Bay, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 12 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
Kamloops, BC
- $45,000 to $47,000 CAD / year
- Full-time
…industries as diverse as manufacturing, processing, retail, food service, and hospitality. We help our clients give the best, safest, and healthiest possible service to their customers.…
Added 12 mins ago
BT
Private Enterprise Manager
Baker Tilly Canada
Dartmouth, NS
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 12 mins ago
SG
People & Culture Coordinator
SJ Group
Toronto, ON
- Full-time
Headquartered in Singapore, the Group brings together specialist businesses across architecture, engineering, design and consultancy, including AETOS, Atelier Ten, B+H, KTP, Prostruct,…
Added 12 mins ago
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Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 12 mins ago
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Customer Service Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
We are looking for a Customer Service Specialist to join our team in Saint-Hubert, QC. Lay the foundation for your future with us!
Added 12 mins ago
SG
Medical Clerk
Solicitor General | Solliciteur général
Thunder Bay, ON
- $4,638.66 to $5,458.66 CAD / month
- Full-time
…technology, and dedicated wellness and cultural areas that support both staff and those in…
Added 12 mins ago
TI
Containerization Security Engineer
Themesoft Inc.
Toronto, ON
- Contract
Certified Kubernetes Security Specialist (CKS)
Added 12 mins ago
BT
Cloud Accounting Specialist
Baker Tilly Canada
Guelph, ON
- Full-time
We are looking for a Cloud Accounting Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 12 mins ago
MD
Watershed Specialist - NR Spec Sr Eco Svcs
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Natural Resources Specialist Senior - Ecological Services
Added 27 mins ago
MS
Learning Specialist, AVP
Morgan Stanley
Calgary, AB
- Full-time
…Financial Empowerment, so they have the knowledge, tools and support needed to make the most of their workplace financial…
Added 27 mins ago
Warehouse Specialist - Day
Imperial Brady
Montreal, QC · Saint-Laurent, QC
…Newfoundland and Vancouver, British Columbia - ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that…
Added 27 mins ago
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
Join our Technology Services team and help maintain and enhance the technology solutions that support our employees and clients. In this role, you will collaborate with business and IT…
Added 27 mins ago
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Specialist - Software Engineering
LTM
ON · Ontario, Canada
- $107,720 USD / year
- Full-time
Seeking a Specialist with 5 to 7 years of experience skilled in Java and Java SpringBoot to develop and maintain scalable cloudnative applications
Added 27 mins ago
LA
Training and Quality Specialist (6 months)
Legal Aid Ontario
Toronto, ON
- Contract
This position located in the Intake Operations Support department which is responsible for the development and delivery of staff training and creation of information and knowledge resources…
Added 27 mins ago
LA
Training and Quality Specialist
Legal Aid Ontario
Toronto, ON
- Full-time
This position located in the Intake Operations Support department which is responsible for the development and delivery of staff training and creation of information and knowledge resources…
Added 27 mins ago
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Sales & Renewals Specialist
PheedLoop
Toronto, ON · North York, ON
- Full-time
The Sales & Renewals Specialist plays a key role in supporting PheedLoop’s growing client base by managing inbound leads and ensuring a smooth and positive renewal experience. You’ll be…
Added 27 mins ago
GR
Data Services Specialist – Weekend Shift
Global Relay
Vancouver, BC
- Full-time
We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support…
Added 27 mins ago
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
We are seeking a highly motivated, client-focused L1 Technical Support to support our Small and Medium Business (SMB) team as part of the Technical Support team.
Added 27 mins ago
C
Clinical Nurse Practitioner, Respirology, Ambulatory Care – Permanent Full-Time
CHEO
Ottawa, ON
- $65.09 to $76.14 CAD / hour
Consults and refers to specialist providers or health disciplines as needed for care delivery

Robert Half

Collections Specialist

Mississauga, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of business-to-business (B2B) accounts, ensuring timely collection of outstanding receivables while maintaining positive customer relationships. The successful candidate will work closely with customers to resolve payment issues, investigate disputes, reconcile accounts, and navigate customer payment portals.

Key Responsibilities

Manage an assigned portfolio of B2B customer accounts and proactively follow up on outstanding invoices.
Contact customers by phone and email to secure payment commitments and resolve delinquent balances.
Investigate and resolve billing discrepancies, deductions, short payments, and account disputes.
Reconcile customer accounts and ensure account balances are accurate and up to date.
Maintain and update customer records, collection notes, and payment commitments.
Work with internal departments, including Sales, Customer Service, and Accounting, to resolve customer concerns and facilitate payment.
Utilize customer portals to submit invoices, review payment status, and resolve issues impacting collections.
Monitor aging reports and prioritize collection efforts accordingly.
Build strong relationships with customers while maintaining a professional and service-oriented approach.
Escalate high-risk accounts where appropriate and provide recommendations for next steps.

Qualifications

Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Experience managing a portfolio of customer accounts.
Strong understanding of account reconciliations and dispute resolution.
Experience working with customer portals and online payment platforms.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build rapport and maintain positive relationships.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Proficiency with Microsoft Excel and ERP/accounting systems.

What We're Looking For

A confident and professional communicator.
A relationship-builder who can balance customer service with effective collections.
A proactive problem-solver who takes ownership of their portfolio and follows issues through to resolution.
Someone who thrives in a collaborative, team-oriented environment.

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More about this job

Responsibilities

Manage a portfolio of B2B accounts by following up on overdue invoices, securing payment commitments, resolving billing disputes, and reconciling account balances. Maintain accurate collection records, use customer portals, collaborate with internal teams, prioritize aging accounts, and escalate high-risk cases as needed.

Requirements

Requires at least two years of B2B collections or accounts receivable experience, including managing customer accounts, reconciling balances, and resolving disputes. Candidates should be strong communicators with customer service, organizational, and prioritization skills, and be proficient with Microsoft Excel and ERP or accounting systems.

Skills

B2B Collections
Accounts Receivable
Portfolio Management
Payment Follow-Up
Dispute Resolution
Account Reconciliation
Customer Payment Portals
Aging Reports
Customer Service
Written Communication
Verbal Communication
Microsoft Excel
ERP Systems
Organization
Problem-Solving
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

B2B Collections
Accounts Receivable
Outstanding Receivables
Customer Accounts
Overdue Invoices
Payment Commitments
Delinquent Balances
Billing Discrepancies
Deductions
Short Payments
Account Disputes
Account Reconciliation
Customer Records
Collection Notes
Customer Payment Portals
Online Payment Platforms
Aging Reports
High-Risk Accounts
Microsoft Excel
ERP Systems
Accounting Systems
Sales
Customer Service
Accounting

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