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Added 13 mins ago
CL
Customer Processing Representative (Bilingual)
Canada Life
Montreal, QC
- Full-time
…partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload…
Added 13 mins ago
W
Digital Marketing Specialist
Wajax
Toronto, ON
- Full-time
The Digital Media Specialist will support the development, execution, optimization, and reporting of digital media campaigns across multiple channels. This role will support the Sr.…
Added 13 mins ago
W
Content Marketing Specialist
Wajax
Toronto, ON
- Full-time
The Content Marketing Specialist will be responsible for creating compelling, high-quality content across multiple channels, including websites, case studies, email campaigns, social media,…
Added 13 mins ago
Specialist, Software Engineering (MW-Azure)
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
Join the Technology and Business Transformation team, in the Specialist, Software Engineering position, where the next generation of cloud-based solutions is being built to enable CMHC’s…
Added 13 mins ago
KI
Senior Electrical Designer
Kleinfelder Inc
Calgary, AB · Edmonton, AB
- Full-time
Responsible for the analysis of technical issues, aided and supported by the other specialist disciplines.
Added 13 mins ago
AC
Paralegal - Corporate Secretary - Temporary
Air Canada
Dorval, QC
- Full-time
Reporting to the Specialist, Governance and Assistant Secretary, the Corporate Paralegal is responsible for maintaining the corporate records of Air Canada and its subsidiaries, corporate…
Added 13 mins ago
Copywriter
OLIVER - North America
Toronto, ON
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over…
Added 13 mins ago
Senior Specialist, Data Governance
Brother Canada
Dollard-Des Ormeaux, QC
The Senior Specialist, Data Governance, is responsible for executing data consistency, data quality and data protection within the data governance framework. This role reports to a Senior…
Added 13 mins ago
T
Customer Service Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
We are looking for a Customer Service Specialist to join our team in Saint-Hubert, QC. Lay the foundation for your future with us!
Added 13 mins ago
UH
Compensation Specialist
University Health Network
Toronto, ON
- Full-time
…employees. Reporting to the Manager, Compensation, the Compensation Specialist will support the delivery of compensation projects and day-to-day compensation administration across the…
Added 13 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 13 mins ago
Sales Support Specialist - Scotia Financial Planning
Scotiabank
Toronto, ON
The Sales Support Specialist is responsible to support the execution of the Scotia Financial Planning Team sales strategy and provide exceptional service to the distribution channel in…
Added 13 mins ago
Senior Talent Acquisition Specialist
Hatch
Mississauga, ON
We are searching for a highly motivated Senior Talent Acquisition Specialist to join our team in Mississauga (on a 1 year contract), supporting the Ontario and Western Canada region. You…
Added 28 mins ago
JG
Container Security Engineer - Kubernetes, GCP & DevSecOps.
J&M Group
Toronto, ON
- Contract
Certified Kubernetes Security Specialist (CKS)
Added 28 mins ago
SJ
Ophthalmic Assistant Eye Clinic
St. Joseph's Health Centre, Toronto
Toronto, ON
- Part-time
Added 28 mins ago
TI
IBM z/OS Mainframe Performance Specialist
TEKFORTUNE INC
Toronto, ON
- Contract
Title: IBM z/OS Mainframe Performance Specialist
Added 28 mins ago
VD
Senior Salesforce Architect - Canada
Vasa Digital Architects
Canada
- Full-time
Vasa Digital is a specialist enterprise architecture and digital transformation consulting firm. We help large, complex organizations make better technology decisions, simplify their…
Added 28 mins ago
B
Senior Manager, Credit Risk Learning
BMO
Toronto, ON
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 28 mins ago
C
Desktop Support Technician
CGI
MB · Manitoba, Canada
- Full-time
As a Desktop Support Specialist on our team, you will be working on all Desktop related requests and incidents within an aviation training environment. This role will require you to have…
Added 28 mins ago
SJ
Director - Finance, Data & Analytics
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
Added 28 mins ago
PP
Aseptic Training Specialist
Pillar5 Pharma Inc.
Arnprior, ON
- $105,000 to $115,000 CAD / year
- Full-time
The Aseptic Training Specialist supports the development, delivery, and continuous improvement of training and qualification programs in Aseptic Processing Operations.
Added 28 mins ago
A
Flight Control System Certification Specialist / Spécialiste de Certification des Systèmes de Commandes de Vol
Airbus
Montreal, QC
- Full-time
Added 28 mins ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
NB · Kings, NB
- Part-time
Added 28 mins ago
VB
AP Specialist -12-14 Months
Vaco by Highspring
Vaughan, ON
- $60,000 to $65,000 CAD / year
- Contract
Added 28 mins ago
A
Senior Zendesk Developer / Implementation Specialist :Waterloo, Ontario : FTE
AceStack
Waterloo, ON
- Full-time
Role - Senior Zendesk Developer / Implementation Specialist

Robert Half

Collections Specialist

Mississauga, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of business-to-business (B2B) accounts, ensuring timely collection of outstanding receivables while maintaining positive customer relationships. The successful candidate will work closely with customers to resolve payment issues, investigate disputes, reconcile accounts, and navigate customer payment portals.

Key Responsibilities

Manage an assigned portfolio of B2B customer accounts and proactively follow up on outstanding invoices.
Contact customers by phone and email to secure payment commitments and resolve delinquent balances.
Investigate and resolve billing discrepancies, deductions, short payments, and account disputes.
Reconcile customer accounts and ensure account balances are accurate and up to date.
Maintain and update customer records, collection notes, and payment commitments.
Work with internal departments, including Sales, Customer Service, and Accounting, to resolve customer concerns and facilitate payment.
Utilize customer portals to submit invoices, review payment status, and resolve issues impacting collections.
Monitor aging reports and prioritize collection efforts accordingly.
Build strong relationships with customers while maintaining a professional and service-oriented approach.
Escalate high-risk accounts where appropriate and provide recommendations for next steps.

Qualifications

Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Experience managing a portfolio of customer accounts.
Strong understanding of account reconciliations and dispute resolution.
Experience working with customer portals and online payment platforms.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build rapport and maintain positive relationships.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Proficiency with Microsoft Excel and ERP/accounting systems.

What We're Looking For

A confident and professional communicator.
A relationship-builder who can balance customer service with effective collections.
A proactive problem-solver who takes ownership of their portfolio and follows issues through to resolution.
Someone who thrives in a collaborative, team-oriented environment.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of B2B accounts by following up on overdue invoices, securing payment commitments, resolving billing disputes, and reconciling account balances. Maintain accurate collection records, use customer portals, collaborate with internal teams, prioritize aging accounts, and escalate high-risk cases as needed.

Requirements

Requires at least two years of B2B collections or accounts receivable experience, including managing customer accounts, reconciling balances, and resolving disputes. Candidates should be strong communicators with customer service, organizational, and prioritization skills, and be proficient with Microsoft Excel and ERP or accounting systems.

Skills

B2B Collections
Accounts Receivable
Portfolio Management
Payment Follow-Up
Dispute Resolution
Account Reconciliation
Customer Payment Portals
Aging Reports
Customer Service
Written Communication
Verbal Communication
Microsoft Excel
ERP Systems
Organization
Problem-Solving
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

B2B Collections
Accounts Receivable
Outstanding Receivables
Customer Accounts
Overdue Invoices
Payment Commitments
Delinquent Balances
Billing Discrepancies
Deductions
Short Payments
Account Disputes
Account Reconciliation
Customer Records
Collection Notes
Customer Payment Portals
Online Payment Platforms
Aging Reports
High-Risk Accounts
Microsoft Excel
ERP Systems
Accounting Systems
Sales
Customer Service
Accounting

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