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Added 3 mins ago
AB
Oracle ERP Compliance & Security Specialist (hybrid in Ottawa or Montreal or Toronto)
Ateko, backed by Bell Canada
Toronto, ON
- Contract
We are looking for an experienced Oracle ERP Compliance & Security Specialist to join the Finance Business Systems Support team and help keep the system secure, compliant, and running…
Added 3 mins ago
KS
Digital Transformation Analyst
Kelly Services (Canada), Ltd.
Calgary, AB
- Contract
Website Transformation Digital Communications Specialist
Added 3 mins ago
SI
Sr. DevSecOps Cloud Specialist
Smart IT Frame LLC
Mississauga, ON
- Contract
…reliability, while operating within a structured ITIL-based support and change management…
Added 3 mins ago
A
Quality Specialist LNG
Airswift
Kitimat, BC
- Contract
We are seeking experienced Quality Specialists to support the construction and delivery of a major LNG expansion project in Kitimat, British Columbia.
Added 3 mins ago
BI
JIRA Support Specialist
BURGEON IT SERVICES
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are looking for a JIRA Support Specialist to support project management teams with JIRA reporting, dashboard development, Confluence administration, and PMO transformation activities.
Added 3 mins ago
LA
Oracle ERP Compliance & Security Specialist
LGS, an IBM Company
Toronto, ON
- Contract
We are looking for an experienced Oracle ERP Compliance & Security Specialist to join our Finance Business Systems Support team and help keep the system secure, compliant, and running…
Added 3 mins ago
LA
Oracle ERP Compliance & Security Specialist
LGS, an IBM Company
Ottawa, ON
- Contract
We are looking for an experienced Oracle ERP Compliance & Security Specialist to join our Finance Business Systems Support team and help keep the system secure, compliant, and running…
Added 3 mins ago
K
Senior Website Transformation Strategist
Kelly
Calgary, AB · Greater Calgary Metropolitan Area
- Contract
Website Transformation Digital Communications Specialist
Added 34 mins ago
AS
Controller
Accountant Staffing
Halifax, NS
- Full-time
Coordinate year-end preparation and support the year-end process
Added 34 mins ago
KC
Regulatory Affairs Specialist
Koppert Canada Limited
Niagara-on-the-Lake, ON
- Full-time
Reporting to the Head of Production, the Regulatory Affairs Specialist is responsible for supporting regulatory compliance and product registration activities for Koppert Canada, including…
Added 34 mins ago
BI
Senior Jira Administrator With JQL queries EXP
BURGEON IT SERVICES
Toronto, ON
- Contract
We are looking for an experienced Jira & Confluence Specialist with strong hands-on expertise in creating complex JQL (Jira Query Language) queries, developing advanced Jira dashboards, and…
Added 34 mins ago
LA
Staff Electrical Engineer
LVI Associates
Toronto, ON · Greater Toronto Area, Canada
- $160,000 USD / year
- Full-time
Lead or support multidisciplinary project teams as a technical specialist or project engineer.
Added 34 mins ago
BR
Accounts Payable Specialist
Brookfield Renewable
Gatineau, QC
- Full-time
Reporting to the Accounts Payable Supervisor, the Accounts Payable Specialist will be responsible for processing invoices (Analyzing invoices, supporting internal and external clients),…
Added 34 mins ago
U
Brake/Tire specialist
U-Haul
Halifax, NS
- Full-time
…assess and care for field vehicles. U-Haul will provide the support and tools you need to succeed and grow, so if you want a job with endless opportunities for career growth, apply…
Added 49 mins ago
FG
Technical Specialist - Glazing and Building Envelope Systems
Flynn Group of Companies
Mississauga, ON
- Full-time
Job Title: Technical Specialist - Glazing and Building Envelope Systems
Added 49 mins ago
Student Accountability Specialist
Niagara College
Welland, ON
Applications are invited for the 2-year contract position of Student Accountability Specialist in the Campus Community Safety Division, located at the Welland Campus. The salary range is…
Added 49 mins ago
B
Mortgage Specialist
BMO
Calgary, AB · GLENMO
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 49 mins ago
B
Mortgage Specialist
BMO
Ajax, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 49 mins ago
LC
Behavioural Support Specialist_FT-Contract
LOFT Community Services
Toronto, ON
- $67,011 to $79,010 CAD / year
- Contract
The Behavioural Support Specialist is a member of Mobile Support Teams that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be…
Added 1 hour ago
FG
Technical Specialist - Glazing and Building Envelope Systems
Flynn Group of Companies
Mississauga, ON
- $60,000 to $70,000 CAD / year
- Full-time
Job Title: Technical Specialist - Glazing and Building Envelope Systems
Added 1 hour ago
N
VIE - Asset Manager - Canada (M/F)
Neoen
Toronto, ON
- Full-time
…development, legal and finance managers, as well as Neoen’s support functions in Paris,…
Added 1 hour ago
RH
Collections Specialist
Robert Half
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of business-to-business (B2B) accounts, ensuring timely…
Added 1 hour ago
MH
Network Support Specialist
Manitoba Hydro
Winnipeg, MB
- Full-time
…responsible for Network Administration duties related to the support of the Manitoba Hydro corporate network. This includes evaluating new networking technologies and assessing the impact…
Added 1 hour ago
N
VIE - Asset Manager - Canada (M/F)
Neoen
Calgary, AB
- Full-time
…development, legal and finance managers, as well as Neoen’s support functions in Paris,…
Added 1 hour ago
M
RQ11623 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
The Quality Assurance Specialist is responsible for the

Robert Half

Collections Specialist

Mississauga, ON, Canada

$50,000 to $60,000 CAD / year · Full-time

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Job details

Pay: $50,000 to $60,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of business-to-business (B2B) accounts, ensuring timely collection of outstanding receivables while maintaining positive customer relationships. The successful candidate will work closely with customers to resolve payment issues, investigate disputes, reconcile accounts, and navigate customer payment portals.

Key Responsibilities

Manage an assigned portfolio of B2B customer accounts and proactively follow up on outstanding invoices.
Contact customers by phone and email to secure payment commitments and resolve delinquent balances.
Investigate and resolve billing discrepancies, deductions, short payments, and account disputes.
Reconcile customer accounts and ensure account balances are accurate and up to date.
Maintain and update customer records, collection notes, and payment commitments.
Work with internal departments, including Sales, Customer Service, and Accounting, to resolve customer concerns and facilitate payment.
Utilize customer portals to submit invoices, review payment status, and resolve issues impacting collections.
Monitor aging reports and prioritize collection efforts accordingly.
Build strong relationships with customers while maintaining a professional and service-oriented approach.
Escalate high-risk accounts where appropriate and provide recommendations for next steps.

Qualifications

Minimum 2+ years of collections or accounts receivable experience in a B2B environment.
Experience managing a portfolio of customer accounts.
Strong understanding of account reconciliations and dispute resolution.
Experience working with customer portals and online payment platforms.
Excellent verbal and written communication skills.
Strong customer service orientation with the ability to build rapport and maintain positive relationships.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Proficiency with Microsoft Excel and ERP/accounting systems.

What We're Looking For

A confident and professional communicator.
A relationship-builder who can balance customer service with effective collections.
A proactive problem-solver who takes ownership of their portfolio and follows issues through to resolution.
Someone who thrives in a collaborative, team-oriented environment.

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More about this job

Responsibilities

Manage a portfolio of B2B accounts by following up on overdue invoices, securing payment commitments, resolving billing disputes, and reconciling account balances. Maintain accurate collection records, use customer portals, collaborate with internal teams, prioritize aging accounts, and escalate high-risk cases as needed.

Requirements

Requires at least two years of B2B collections or accounts receivable experience, including managing customer accounts, reconciling balances, and resolving disputes. Candidates should be strong communicators with customer service, organizational, and prioritization skills, and be proficient with Microsoft Excel and ERP or accounting systems.

Skills

B2B Collections
Accounts Receivable
Portfolio Management
Payment Follow-Up
Dispute Resolution
Account Reconciliation
Customer Payment Portals
Aging Reports
Customer Service
Written Communication
Verbal Communication
Microsoft Excel
ERP Systems
Organization
Problem-Solving
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

B2B Collections
Accounts Receivable
Outstanding Receivables
Customer Accounts
Overdue Invoices
Payment Commitments
Delinquent Balances
Billing Discrepancies
Deductions
Short Payments
Account Disputes
Account Reconciliation
Customer Records
Collection Notes
Customer Payment Portals
Online Payment Platforms
Aging Reports
High-Risk Accounts
Microsoft Excel
ERP Systems
Accounting Systems
Sales
Customer Service
Accounting

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