Jobs in Canada

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Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
Kamloops, BC
- Full-time
This position reports to the Customer service Branch Manager or the Branch Manager. Every day, you will work with a team of a experts specialized in investment, credit, mortgage financing…
Added 1 hour ago
RB
Relationship Manager, Business Banking & Commercial Financial Services
Royal Bank of Canada
Vancouver, BC · Richmond, BC · Burnaby, BC · Surrey, BC
- Full-time
…industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in which your…
Added 2 hours ago
NB
Manager, Financing Solutions
National Bank of Canada
AB · Edmonton, AB
- Full-time
Negotiate credit terms and conditions with the Credit Risk Management as needed and confirm the availability of financing for the Commercial Account Manager
Added 4 hours ago
GD
Canada Tax Manager
General Dynamics Land Systems–Canada
London, ON
- Full-time
TheCanada Tax Manager opening is a current vacant position at General Dynamics Land Systems – Canada. The base salary hiring range for this position is $132,000 to $173,000 per year. Once…
Added 6 hours ago
Senior Product Manager
Questrade
Toronto, ON
We’re looking for our next Senior Product Manager
Added 6 hours ago
Senior Manager, Account Management - Questbank
Questrade
Toronto, ON
The Senior Manager, Account Management is responsible for the performance, strategic direction, and operational risk management of the Account Management function. This leader manages and…
Added 11 hours ago
NB
Regional Sales Director Equipment Finance Vendor Sales
National Bank of Canada
Montreal, QC
- Full-time
financing solutions through the vendor channel while balancing growth, risk and
Added 14 hours ago
Manager, Residual Fibre Utilization
Western Forest Products Inc.
Nanaimo, BC
Western Forest Products is hiring for a Manager, Residual Fibre Utilization to join our Fibre Supply team based in Nanaimo, BC.
Added 14 hours ago
BB
Manager, Funding
Bridgewater Bank
Calgary, AB
- Full-time
As the Manager, Funding, you will lead a team of Funding Associates and a Quality Assurance Associate who serve as the central point of contact for solicitors and notaries through closing.…
Added 14 hours ago
GG
Lead Logistics Project Manager
GE Grid Solutions, LLC
Montréal, QC
- Full-time
The Lead Logistics Project Manager is managing a regional logistics project portfolio in a manner that shall meet business fulfillment requirements in parallel with the goal of…
Added 14 hours ago
GG
Lead Logistics Project Manager
GE Grid Solutions, LLC
Montréal, QC
- Full-time
The Lead Logistics Project Manager is managing a regional logistics project portfolio in a manner that shall meet business fulfillment requirements in parallel with the goal of…
Added 14 hours ago
FA
Project Support Officer
Financial and Consumer Services Commission
Saint John, NB · Fredericton, NB
- $49,108 to $67,524 CAD / year
- Full-time
…payday lenders, real estate, securities, insurance, pensions, credit unions, trust and loan companies, cooperatives, unclaimed property, and a wide range of consumer legislation. The…
Added 14 hours ago
GC
Branch Manager
GRAYBAR CANADA
Halifax, NS
- Full-time
Graybar Canada has an exciting career opportunity available. We are currently seeking a Branch Manager to join our Halifax, NS Branch.
Added 14 hours ago
CD
Account Manager, Commercial Market
Caisse Desjardins de La Nouvelle-Beauce
Sainte-Marie, QC
- Full-time
- Hybrid
…consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction. More specifically, you will be…
Added 14 hours ago
OP
Civil Project Manager
Onni Property Management Services Ltd
Vancouver, BC
- Full-time
Support Letter of Credit (LC) tracking, milestone verification, and the transition to maintenance periods.
Added 14 hours ago
Sr. Underwriter
Sagen
Oakville, ON
Reporting to the Manager, Underwriting, the Sr. Underwriter will work in a fast-paced environment with their primary responsibility to provide quality credit decisions on residential…
Added 14 hours ago
OU
Senior Project Officer, Organizational Development & Transformation
OCAD University
ON
- $77,914.95 to $89,322.94 CAD / year
OCAD University acknowledges the ancestral territories of the Mississaugas of the Credit, the Haudenosaunee, the Anishinaabeg and the Huron-Wendat, who are the original owners and…
Added 14 hours ago
BO
Personal Banker
Bank of Montreal
Toronto, ON
- Full-time
Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with…
Added 14 hours ago
CD
Assistant Manager, Member Services and Sales Support
Caisse Desjardins du Coeur-de-la-Côte-Nord
Port-Cartier, QC
- Full-time
- Hybrid
As a member services and sales support assistant manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the…
Added 14 hours ago
Client Project Manager
Episode Six US
Toronto, ON
…limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital…
Added 14 hours ago
TE
Pharmacy Technician
Toronto East Health Network
Toronto, ON
- Full-time
- Temporary
- Participate and meet minimum standards in hospital quality assurance and risk management programs
Added 14 hours ago
Pharmacy Technician
Toronto East Health Network
Toronto, ON
- Participate and meet minimum standards in hospital quality assurance and risk management programs
Added 14 hours ago
S
Business Analyst IV
SPECTRAFORCE
Toronto, ON
- Hybrid
Must Have Skills:
Added 14 hours ago
BMO Capital Markets New Grad 2027 Investment Banking Analyst, Montreal
Bank of Montreal
Montréal, QC
…advisory services, securitization, treasury management, market risk management, debt and equity research and institutional sales and trading. BMO Capital Markets has over 2,700…
Added 14 hours ago
BN
BMO Capital Markets New Grad 2027 Investment Banking Analyst, Montreal
BMO Nesbitt Burns Inc.
Montréal, QC
- Full-time
…advisory services, securitization, treasury management, market risk management, debt and equity research and institutional sales and trading. BMO Capital Markets has over 2,700…

Robert Half

Credit/Collections Supervisor/Manager

Mississauga, ON, Canada

$85,000 to $95,000 CAD / year

Apply on roberthalf.com About employer

Applications open in a new tab.

Job details

Pay: $85,000 to $95,000 CAD / year
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

We are looking for an experienced Credit/Collections Supervisor/Manager to lead collection activities while managing a portfolio of customer accounts in Mississauga, Ontario. This position combines hands-on account oversight with team leadership, requiring someone who is detail oriented and can strengthen cash flow, guide collection staff, and support consistent application of credit and collection standards. The successful candidate will work closely with internal partners to address disputes, assess risk, and improve overall receivables performance.

Responsibilities:

Lead and support Collection Specialists through day-to-day coaching, guidance, and practical problem-solving on challenging accounts.

Review account portfolios regularly, set priorities with the team, and adjust collection approaches to improve recovery results.

Oversee collector performance, monitor workloads, and reinforce adherence to established collection practices and service expectations.

Manage a personal group of customer accounts, follow up on overdue balances, secure payments, and help lower outstanding aged receivables.

Handle complex or high-exposure accounts by developing tailored strategies that balance risk management with strong customer relationships.

Maintain accurate records of account activity, including payment commitments, disputes, follow-up actions, and customer communications.

Track delinquency and aging trends, focus efforts on priority accounts, and contribute to regional and company collection objectives.

Partner with Billing, Sales, Operations, and other internal teams to resolve disputes promptly and escalate significant concerns when needed.

Support credit reviews, customer onboarding assessments, and credit limit recommendations while ensuring documentation meets policy requirements.

Contribute to process enhancements, team training, and collection initiatives that strengthen accountability and operational efficiency.

• Demonstrated experience in B2B collections, credit, or accounts receivable leadership.
• Strong knowledge of collection workflows, account follow-up practices, and dispute resolution methods.
• Ability to coach team members, manage performance, and promote a collaborative, results-driven work environment.
• Experience reviewing customer risk, supporting credit decisions, and assessing account exposure.
• Proficiency with CRM platforms and Microsoft Dynamics 365 Business Central or similar business systems.
• Solid customer service and communication skills with the ability to manage sensitive collection conversations professionally.
• Experience with payment processing, account documentation, and maintaining accurate financial records.

Apply on roberthalf.com About employer

More about this job

Responsibilities

The Credit/Collections Supervisor/Manager at Robert Half will lead and coach collection staff, review account portfolios and work to recover overdue payments. The role also handles complex accounts, resolves disputes with internal teams and supports credit reviews.

Requirements

Robert Half needs candidates with experience in B2B collections, credit or accounts receivable leadership. They should know collection workflows and dispute resolution, and be comfortable with CRM systems and Microsoft Dynamics 365 Business Central.

Skills

CRM software
Collections management
Accounts receivable
Credit analysis
Dispute resolution
Team coaching and leadership
Performance management
Credit risk assessment
Payment processing
Financial record keeping
Customer communication
Negotiation
Workflow management
Delinquency tracking
Aging report analysis
Process improvement
Training and development

Keywords

Credit Supervisor
Collections Manager
Collections Supervisor
Accounts Receivable
B2B Collections
Credit Management
Dispute Resolution
Aged Receivables
Dynamics 365
CRM
Team Leadership
Credit Analysis
Mississauga
Ontario
Cash Flow
Credit Risk
Financial Management
Customer Accounts

Seniority

Lead

Tools

CRM platform

Languages

English

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Work requirements

Jobs in Canada