Closed listing
Customer Service Representative
- Montreal, QC, Canada
$65,000 to $80,000 CAD / year · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $65,000 to $80,000 CAD / year
- Job type
- Full-time
- Closing date
- Experience
- 3+ years of customer service and logistics experience, ideally within manufacturing distribution, or similar
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
$80,000 Customer Service - Food Distribution - St-Laurent (100% Onsite)
We are looking for an experienced Customer Service Representative to join a well-established company in the food industry in St-Laurent (100% onsite, 7AM-4PM or 8AM-5PM as desired). This is a great opportunity for someone who enjoys managing customer relationships, coordinating orders and logistics, and being part of a stable, collaborative team.
Requirements
- 3+ years of customer service and logistics experience, ideally within manufacturing distribution, or similar
- Experience working with EDI customers such as major grocery and retail chains
- ERP experience; Sage 300 is an asset
- Bilingual EN-FR
What You’ll Do
- Manage customer orders from start to finish, including manual and EDI orders
- Process and maintain orders within the ERP system
- Respond to customer calls and emails professionally and efficiently
- Coordinate delivery dates and special order requirements
- Work closely with customers, sales, shipping, and transportation partners
- Coordinate logistics and documentation for export shipments
- Help ensure orders are delivered accurately and on time
Benefits
- 3 weeks of vacation, 4 personal days
- End Fridays at 3PM
- 50% group insurance including health, dental, life, disability, accident coverage, and telemedicine
- Free company products for personal consumption
Apply today!
More about this job
Responsibilities
Manage customer orders from receipt through delivery, including manual and EDI orders, ERP updates, customer communications, and special delivery requirements. Coordinate with customers, sales, shipping, and transportation partners, including logistics and documentation for export shipments, to support accurate and timely delivery.
Requirements
Requires at least three years of customer service and logistics experience, ideally in manufacturing, distribution, or a similar environment. Experience with EDI customers and ERP systems is expected; Sage 300 is an asset, and English-French bilingualism is required.
Skills
- Customer Service
- Order Management
- EDI Order Processing
- ERP Systems
- Sage 300
- Logistics Coordination
- Delivery Coordination
- Export Shipment Documentation
- Order Fulfillment
- Customer Communication
- Cross-Functional Coordination
- Food Distribution
- English
- French
Benefits
- Three Weeks Of Vacation
- Four Personal Days
- Early Friday Finish At 3 PM
- 50% Group Insurance Coverage
- Health Insurance
- Dental Insurance
- Life Insurance
- Disability Insurance
- Accident Coverage
- Telemedicine
- Free Company Products For Personal Consumption
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Logistics
- Food & Beverage
- Transportation
Keywords
- Customer Service
- Food Distribution
- Food And Beverage Manufacturing
- Customer Relationships
- Order Management
- Manual Orders
- EDI
- Grocery Chains
- Retail Chains
- ERP
- Sage 300
- Logistics
- Manufacturing
- Distribution
- Customer Calls
- Customer Emails
- Delivery Coordination
- Special Order Requirements
- Export Shipments
- Shipping
- Transportation
- Order Accuracy
- On-Time Delivery
- English
- French