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Added 25 mins ago
Investment & Personal Banking Specialist - Saint Lambert (6-months contract)
Scotiabank
Saint-Lambert, QC
As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 39 mins ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 54 mins ago
SM
sous-chef
St. Marys Golf & Country Club
St. Marys, ON
- Full-time
Supervise activities of specialist chefs, chefs, cooks and other kitchen workers
Added 54 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
Working across the organization, the Advisor uses customer feedback, service request data, operational trends and frontline insights to identify opportunities to improve how residents…
Added 54 mins ago
TG
hairstyling specialist
Tommy Gun's Original Barbershop
Medicine Hat, AB
- Full-time
Added 1 hour ago
FC
Student Recruitement Specialist
Focus College BC
Surrey, BC
- Full-time
Role Description The Student Recruitment Specialist is a full-time, on-site role based in Surrey, BC. This position is responsible for identifying and engaging prospective students through…
Added 1 hour ago
VB
AC SPECIALIST
Vantage Benefits
Calgary, AB
- Full-time
At Vantage Benefits Corp, we are dedicated to delivering top-notch HVAC solutions. With a focus on quality and customer satisfaction, we strive to maintain the highest standards in air…
Added 1 hour ago
FS
d'Administrateur des ventes, Bilingue - Sales Administrator, Bilingual
Federal Signal Corporation
Innisfil, ON
- Full-time
…multiple priorities in a dynamic environment. The Inside Sales Specialist (ISS) is responsible for creating, processing, and tracking equipment purchase orders within their assigned…
Added 1 hour ago
WI
12-Month Contract Customer Care Specialist (Mon-Fri 10am-6pm)
Well.ca Inc
Guelph, ON
- Up to $18.5 CAD / hour
Well.ca is currently looking for energetic team players to join our growing Customer Care Team as a Customer Care Specialist.
Added 2 hours ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
Communication & Relationship Building: Provide live customer service and support. Perform live freight tracking with proactive communication regarding any service disruptions. Participate…
Added 2 hours ago
TL
Accounting Specialist - Level 2
Transx Ltd
Rosser, MB
- Full-time
The TransX Group of Companies has an exciting opportunity for an Accounting Specialist – Level 2 to join our Yield & Financial Planning department in Winnipeg. Reporting to the Financial…
Added 2 hours ago
TL
HACCP & CTPAT/PIP Specialist
Transx Ltd
Calgary, AB · Rosser, MB
- Full-time
TransX Ltd is a leader in the transportation industry, committed to excellence in safety, innovation, and customer satisfaction. We are looking for a dedicated HACCP and CTPAT/PIP…
Added 2 hours ago
BT
Receptionist
Baker Tilly Canada
ON · Chatham-Kent, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 2 hours ago
NB
Banking advisor
National Bank of Canada
Lavaltrie, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 2 hours ago
Tax Specialist, Operations
Olympia Financial Group Inc
Calgary, AB
The Tax Specialist is responsible for administering and supporting tax-related activities across registered and non-registered investment accounts. This role acts as a subject matter expert…
Added 2 hours ago
YO
Financial Support Admin- Full-Time Contract
YMCA of Three Rivers
Stratford, ON
- Up to $46,750 CAD / year
- Full-time
- Contract
…long term success through meaningful engagement and ongoing support? If this resonates with you, join us as Retention Specialist and make a lasting difference in the lives of our clients…
Added 2 hours ago
PC
IT Specialist
Parkland Corporation
Calgary, AB
- Full-time
Coordinate and support IT audits conducted by internal and external auditors to assess compliance with regulatory requirements.
Added 2 hours ago
MO
Project Technician – Tier 3 Network & Infrastructure Specialist
MSP OPERATIONAL CORP
Guelph, ON · London, ON
- $90,000 to $100,000 CAD / year
…to grow, we are seeking a Project Technician – L3 Networking Specialist to join us in creating innovative technology solutions that will shape the future of modern work for our…
Added 2 hours ago
Technical Inside Sales Specialist
Nanometrics Inc
Ottawa, ON
We are looking for a highly organized, technically minded Inside Sales Specialist to support our sales team. As part of the Sales Operations team, this role will serve as the critical…
Added 2 hours ago
B
Maintenance and Renovations Specialist
Boardwalk
AB · Edmonton, AB
- Full-time
Coordinate inspections of turnover suites with the Customer Care Team
Added 3 hours ago
NS
IT Technical Specialist
Netdigix Systems Inc
Burnaby, BC
- Full-time
…and the Lower Mainland. We deliver proactive, SLA-driven IT support and tailored technology solutions to our…
Added 3 hours ago
LD
TECH Specialist
London Drugs Limited
Campbell River, BC
- $18.25 to $21.58 CAD / hour
- Other
…Electronics, and Photographic equipment. As a London Drugs TECH Specialist, you’ll be a trusted expert to our customers, helping them select the technical products perfectly suited to…
Added 3 hours ago
IC
Collections Specialist - Telecom
Infotek Consulting Inc.
Toronto, ON
- $30 to $40 CAD / hour
- Contract
Seeking an experienced Collections Specialist to manage a portfolio of assigned client accounts. The role will focus on collecting outstanding balances, reconciling accounts and working…
Added 4 hours ago
M
Bilingual Financial Education Specialist
Manulife
Montreal, QC
- Full-time
Our PlanRight Support team assists members who have Group Retirement plans with transactions and questions on their investments, such as, fund direction and fund changes, investment…
Added 5 hours ago
W
Senior Subcontracts Specialist
Worley
AB · Edmonton, AB
- Full-time
We're seeking an experienced Senior Subcontracts Specialist to join and lead our Subcontracts team with Worley Construction Canada. This is a strategic role for a commercially minded…

Robert Half

Desktop Support Specialist

Calgary, AB, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

About the Opportunity

Our client is seeking a Desktop Support Specialist to join their team in a fast-paced professional services environment. This role is ideal for someone who enjoys working directly with end users, troubleshooting a broad range of technical issues, and providing high-touch customer service to executives and business professionals.

The successful consultant will act as a key point of contact for day-to-day IT support, ensuring users receive timely and effective assistance across hardware, software, mobility, conferencing technologies, and workstation support. This role requires someone who can work independently, prioritize competing requests, and deliver a premium support experience.

Key Responsibilities

Provide deskside and remote support for end users in a professional office environment.
Troubleshoot and resolve hardware, software, printer, mobile device, and connectivity issues.
Support Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and OneDrive.
Administer and troubleshoot Active Directory accounts, password resets, and access requests.
Manage and resolve incidents through a ticketing system while maintaining detailed documentation.
Set up, deploy, image, configure, and support Windows and Mac devices.
Support conference room technology and assist with meeting room troubleshooting.
Perform equipment installations, moves, additions, and changes (MAC activities).
Escalate complex issues to appropriate support teams and follow through to resolution.
Maintain a high level of customer service while supporting users across various business functions.
Assist with asset management, inventory tracking, and hardware lifecycle activities.

Required Experience

Experience providing hands-on IT support in a corporate or professional services environment.
Strong experience troubleshooting printers, peripherals, mobile devices, and end-user applications.
Advanced knowledge of Microsoft 365 and Active Directory.
Experience working with ticketing systems such as ServiceNow, Jira Service Management, Freshservice, Zendesk, or similar platforms.
Experience deploying, imaging, and supporting Windows devices.
Exposure to Mac support in a business environment.
Experience supporting conference room and collaboration technologies.
Ability to independently research, troubleshoot, and resolve technical issues.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Proven ability to deliver exceptional customer service to end users at all levels of an organization.

Preferred Experience

Experience supporting executive or VIP users.
Exposure to enterprise collaboration tools and video conferencing platforms.
Experience with hardware refreshes, workstation deployments, and office moves.
Previous experience supporting users within consulting, legal, accounting, engineering, or other professional services organizations.

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More about this job

Responsibilities

Provide deskside and remote technical support to end users, resolving hardware, software, connectivity, mobile device, and collaboration technology issues. Manage incidents, device deployments, access requests, equipment changes, and asset tracking while delivering responsive customer service and escalating complex issues through resolution.

Requirements

Requires hands-on corporate IT support experience, strong troubleshooting skills, advanced knowledge of Microsoft 365 and Active Directory, and experience with ticketing systems and Windows device deployment. Candidates should also have Mac and conference room technology exposure, strong communication and problem-solving abilities, and a record of excellent end-user service.

Skills

Desktop Support
Hardware And Software Troubleshooting
Microsoft 365
Active Directory
Ticketing Systems
Windows Deployment And Imaging
Mac Support
Printer And Peripheral Support
Mobile Device Support
Conference Room Technology
Incident Management
Asset Management
Customer Service
Problem-Solving
Technical Documentation
Executive Support

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Deskside Support
Remote Support
Microsoft 365
Outlook
Microsoft Teams
Word
Excel
PowerPoint
OneDrive
Active Directory
ServiceNow
Jira Service Management
Freshservice
Zendesk
Windows
Mac
Device Imaging
Printer Troubleshooting
Mobile Devices
Conference Room Technology
Video Conferencing
Ticketing Systems
Incident Management
Asset Management
Hardware Lifecycle
Workstation Deployment
Equipment Moves And Changes
Executive Support
Professional Services

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