Jobs in Canada

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Added 29 mins ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 29 mins ago
RH
Desktop Support Specialist
Robert Half
Calgary, AB
- Contract
Deliver exceptional customer service while supporting employees, leadership teams, and business stakeholders across the office.
Added 58 mins ago
O
Lead Technical Support Specialist (SAP-ABAP)
OpenText
Waterloo, ON
- Full-time
As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical client issues. You will be…
Added 58 mins ago
Z
Spécialiste Improvest / Improvest Specialist
Zoetis
Quebec, QC
- Full-time
The Improvest Specialist works with swine production farms and veterinary practices to ensure successful, sustained implementation of the Improvest technology. The role focuses on…
Added 1 hour ago
A
Digital Design-Technical Adoption Specialist, Autodesk Inventor, Industrialized Construction
Autodesk
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
As a Technical Adoption Specialist, you will help ensure the success of our customers’ ability to adopt new industrialized construction technology at all levels of formal Autodesk…
Added 2 hours ago
MD
Office & Admin Specialist
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 2 hours ago
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Operational Support Specialist
Compucom
Markham, ON
- Full-time
As an Operational Support Specialist, your primary function is to provide day-to-day client support in relation to Paulsboro and Canada operations. You will take ownership of ensuring we…
Added 2 hours ago
SG
Client Implementation Specialist - Canada
Solvo Global
Quebec, QC
- Full-time
Position~ Client Implementation Specialist - Canada (Requisition #~ 14078)
Added 3 hours ago
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Client Implementation Specialist - Canada
Distro
Quebec, QC
- Full-time
Position: Client Implementation Specialist - Canada (Requisition #: 14078)
Added 3 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Prepares, conducts, and analyses customer service and department audits, develops and correlates quality indicators, prepares regular quality management reports.
Added 3 hours ago
NA
Proactive Support User Administrator - Operations
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
The primary objective of the Proactive Support team is to deliver a customer focused digital support service to all desktop and end user devices Board-wide. Additional objectives include…
Added 3 hours ago
NS
Proactive Support User Administrator - Operations
NHS Scotland
Saskatoon, SK
- Full-time
The primary objective of the Proactive Support team is to deliver a customer focused digital support service to all desktop and end user devices Board-wide. Additional objectives include…
Added 3 hours ago
BU
Associate Banker
BMO U.S.
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 3 hours ago
TM
Procurement Analytics & Performance Specialist
The Miller Group
Markham, ON
- Full-time
We provide exceptional customer service and operational support using our time-proven construction methods and innovative technologies, alongside the highest quality products and materials.
Added 4 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Amos, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 4 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 6 hours ago
Software Dev Engineer, AWS Marketplace Storefront
Amazon
Toronto, ON
Added 6 hours ago
Software Dev Engineer, AWS Marketplace Storefront
Amazon
Toronto, ON
Added 7 hours ago
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Field Risk Specialist
Solifi
Toronto, ON
- Full-time
Responds promptly to customer requirements and service requests.
Added 8 hours ago
FC
CAN Driver
FedEx Canada
Thunder Bay, ON
- Full-time
Must possess a valid drivers licence and have a good driving record
Added 8 hours ago
AA
Spécialiste des Systèmes de Freinage / Braking System Specialist
Airbus Aircraft
Montreal, QC
- Full-time
…cycle de vie complet du produit (de la conception au support en…
Added 8 hours ago
FC
CAN Driver
FedEx Canada
Dartmouth, NS
- Full-time
Must possess a valid drivers licence and have a good driving record
Added 8 hours ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Woodbridge, ON
- Full-time
Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment
Added 8 hours ago
AT
Accounts Receivable Specialist
Armour Transportation Systems
Moncton, NB
- Full-time
Position Overview: As an Accounts Receivable Specialist, you’ll play a key role in managing financial operations, ensuring account accuracy, and driving process improvements. This role goes…
Added 9 hours ago
C
Onboarding Specialist, Global Integrated Payments
Corpay
Toronto, ON
- Full-time
This position falls under our Cross Border line of business and is located in Toronto, ON

Robert Half

Desktop Support Specialist

Calgary, AB, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Our client is seeking a Desktop Support Specialist for a 2-month contract working fully onsite in downtown Calgary. This role will serve as the primary point of contact for approximately 80 onsite users, providing responsive, high-touch technical support in a fast-paced professional services environment.

The successful consultant will be responsible for the day-to-day delivery of IT support services, ensuring employees receive timely and effective assistance across desktop systems, Microsoft 365, mobile devices, conferencing technologies, peripherals, and workstation support. This individual will take ownership of incidents from intake through resolution, prioritize competing requests, and deliver a professional, customer-focused support experience to users at all levels of the organization.

This is an excellent opportunity for a hands-on support professional who enjoys working directly with end users, solving technical issues, and acting as a trusted onsite IT resource.

Key Responsibilities

Serve as the primary onsite IT support resource for approximately 80 office-based employees.
Provide deskside and remote support for end users in a professional office environment.
Troubleshoot and resolve hardware, software, printer, mobile device, audio/video, and network connectivity issues.
Support Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and OneDrive.
Administer and troubleshoot Active Directory accounts, access requests, and password resets.
Manage incidents and service requests through the organization's ticketing platform while maintaining accurate documentation.
Configure, deploy, image, maintain, and support Windows and Mac devices.
Support boardroom, conference room, and meeting technologies, including video conferencing equipment.
Perform equipment installations, workstation setups, office moves, additions, and changes (MAC activities).
Coordinate with infrastructure, networking, and other IT teams to escalate and resolve complex issues.
Maintain hardware inventory, asset tracking records, and support hardware lifecycle and refresh activities.
Deliver exceptional customer service while supporting employees, leadership teams, and business stakeholders across the office.
Proactively identify opportunities to improve the end-user technology experience and support processes.

Required Experience

Experience providing hands-on IT support in a corporate or professional services environment.
Strong experience troubleshooting printers, peripherals, mobile devices, and end-user applications.
Advanced knowledge of Microsoft 365 and Active Directory.
Experience working with ticketing systems such as ServiceNow, Jira Service Management, Freshservice, Zendesk, or similar platforms.
Experience deploying, imaging, and supporting Windows devices.
Exposure to Mac support in a business environment.
Experience supporting conference room and collaboration technologies.
Ability to independently research, troubleshoot, and resolve technical issues.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Proven ability to deliver exceptional customer service to end users at all levels of an organization.

Preferred Experience

Experience supporting executive or VIP users.
Exposure to enterprise collaboration tools and video conferencing platforms.
Experience with hardware refreshes, workstation deployments, and office moves.
Previous experience supporting users within consulting, legal, accounting, engineering, or other professional services organizations.

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More about this job

Responsibilities

Provide onsite and remote technical support to approximately 80 employees, resolving issues across desktop systems, Microsoft 365, devices, peripherals, networks, and meeting technologies. Manage incidents through resolution, deploy and maintain workstations, track hardware assets, coordinate escalations, and improve the end-user support experience.

Requirements

Requires hands-on corporate IT support experience, advanced knowledge of Microsoft 365 and Active Directory, and experience with ticketing systems and Windows device deployment; Mac support experience is also expected. Candidates should be strong troubleshooters and communicators who deliver excellent customer service, with experience supporting conference technologies and professional services users preferred.

Skills

Desktop Support
End-User Support
Microsoft 365
Active Directory
Windows Support
Mac Support
Hardware and Software Troubleshooting
Printer and Peripheral Support
Mobile Device Support
Ticketing Systems
Device Deployment and Imaging
Conference Room Technology
Video Conferencing
Incident Management
Asset Tracking
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Deskside Support
Microsoft 365
Outlook
Microsoft Teams
Word
Excel
PowerPoint
OneDrive
Active Directory
ServiceNow
Jira Service Management
Freshservice
Zendesk
Windows
Mac
Device Imaging
Printer Troubleshooting
Mobile Devices
Audio/Video Technology
Video Conferencing
Network Connectivity
Incident Management
Service Requests
Hardware Inventory
Asset Tracking
Workstation Deployment
Hardware Refresh
Office Moves
Professional Services

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Jobs in Canada