Dynamics 365 Analyst
- Calgary, AB, Canada
- Greater Calgary Metropolitan Area, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum 3-5 years of experience supporting Microsoft Dynamics 365 applications.
- Posting language
- English
- Posted
Original job description
Dynamics 365 Analyst
Position Overview
The Enterprise Applications team is seeking a Dynamics 365 Analyst to support, enhance, and optimize Microsoft Dynamics 365 solutions across the organization. The successful candidate will serve as a key liaison between business stakeholders and technical teams, ensuring Dynamics 365 capabilities align with operational requirements and organizational objectives.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or a related discipline, or an equivalent combination of education and experience.
- Minimum 3-5 years of experience supporting Microsoft Dynamics 365 applications.
- Experience gathering and documenting business requirements.
- Experience configuring Dynamics 365 solutions in a production environment.
- Strong understanding of CRM, customer service, field service, finance, or operations business processes.
- Experience supporting enterprise software applications and business systems.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent verbal and written communication skills.
More about this job
Responsibilities
Support, enhance, and optimize Microsoft Dynamics 365 solutions across the organization. Liaise between business stakeholders and technical teams to ensure the solutions meet operational requirements and organizational objectives.
Requirements
Requires a bachelor's degree in a related discipline or an equivalent combination of education and experience, plus 3–5 years supporting Microsoft Dynamics 365 applications. Candidates should have experience gathering and documenting business requirements, configuring Dynamics 365 in production, supporting enterprise applications, and strong analytical, troubleshooting, problem-solving, and communication skills.
Skills
- Microsoft Dynamics 365
- Business Requirements Gathering
- Requirements Documentation
- Dynamics 365 Configuration
- CRM
- Customer Service Processes
- Field Service Processes
- Finance Processes
- Operations Processes
- Business Systems Support
- Analytical Skills
- Troubleshooting
- Problem-Solving
- Verbal Communication
- Written Communication
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
- Finance & Accounting
- Data & Analytics
Keywords
- Microsoft Dynamics 365
- Enterprise Applications
- CRM
- Customer Service
- Field Service
- Finance
- Operations
- Business Requirements
- Requirements Gathering
- Requirements Documentation
- Production Environment
- Enterprise Software
- Business Systems
- Configuration
- Application Support
- Stakeholder Liaison
- Analytical Skills
- Troubleshooting
- Problem-Solving
- Verbal Communication
- Written Communication
- Financial Services