Hearing Aid Specialist

Our client is a global leader in hearing healthcare and is looking for a Hearing Instrument Specialist or Audiologist to join their growing team.

This is an excellent opportunity for a customer-focused hearing healthcare professional who enjoys combining clinical expertise, relationship building, consultative sales, and community engagement.

In this role, you will take ownership of the customer journey, from comprehensive hearing assessments and personalized consultations through to hearing aid fittings, education, and ongoing after-care.

You’ll be joining an established organization that invests heavily in its people, professional development, and customer experience.

What You’ll Be Doing

Clinical & Customer Care

• Conduct comprehensive hearing evaluations and discuss results with clients in an approachable, easy-to-understand manner.
• Educate clients and families on hearing loss, hearing health, and available solutions.
• Conduct personalized consultations based on individual hearing needs, lifestyle, and budget.
• Demonstrate, fit, and dispense hearing aids and related products.
• Provide ongoing follow-up, troubleshooting, adjustments, and after-care services.
• Maintain accurate client records while following applicable privacy and healthcare requirements.

Sales & Business Development

• Take a consultative approach to recommending hearing solutions and accessories.
• Manage the customer journey from initial consultation through purchase and ongoing care.
• Contribute to individual and clinic revenue targets.
• Work closely with the Client Care Coordinator to ensure an efficient and positive customer experience.
• Identify opportunities to build long-term client relationships and encourage referrals.

Community Engagement

• Participate in local community outreach and hearing health awareness initiatives.
• Build relationships with community partners and referral sources.
• Support local marketing initiatives, events, and educational activities.
• Represent the organization professionally within the community.

What We’re Looking For

• Diploma from a recognized Hearing Instrument Specialist / Hearing Instrument Practitioner program OR a Master’s degree in Audiology.
• Current registration and good standing with the applicable provincial regulatory college or governing body.
• Strong interpersonal and communication skills with a genuine passion for helping people.
• Customer-focused approach with the ability to build trust and establish long-term relationships.
• Comfortable working in a consultative sales environment and working toward revenue goals.
• Strong organizational skills and attention to detail.
• Comfortable using Microsoft Office, Windows-based systems, CRM and POS technology.
• Ability to work independently while collaborating effectively with a broader team.

New Graduates Welcome

Students and recent graduates who are completing their licensing or registration requirements are encouraged to apply.

This is a great opportunity for someone early in their career who wants to build their clinical expertise while receiving strong training and professional development support.

What’s In It For You?

Our client offers a comprehensive compensation and benefits package, including:

• $80,000–$110,000 base salary + incentives
• Extended health, dental, and vision coverage
• RRSP and DPSP programs with company matching
• Health Spending Account
• Life insurance
• Annual reimbursement of professional membership/registration dues
• Generous vacation and paid holidays
• Paid volunteer time
• Employee Assistance Program for employees and their families
• Tuition reimbursement
• Extensive professional development and training opportunities
• Access to online learning platforms and industry-specific training
• Strong opportunities for career growth within a global organization

Why This Opportunity?

If you're looking for more than simply a clinical role, this position offers the opportunity to make a measurable difference in people's quality of life while building a rewarding career in hearing healthcare.

You'll be part of an organization with a strong international presence, established clinical expertise, and a genuine focus on improving the customer experience.

How to Apply

If you are a Hearing Instrument Specialist, Hearing Instrument Practitioner, or Audiologist looking for your next career opportunity, we'd love to hear from you.

Apply today for a confidential discussion about the role and company.