Human Resources Manager

The role

We’re looking for our first dedicated HR leader to build and run the HR function across two companies in Canada and the US. This is a hands-on role: you’ll set the strategy and roadmap and also do the day-to-day work (20% HR administration).

What you’ll do

• Build the function: Assess current practices, identify gaps, and deliver a prioritized HR roadmap tied to business growth. Set up a shared HR service model with clear responsibilities, approvals, and escalation paths.
• Policies and compliance: Develop handbooks, policies, and procedures with Canadian and US variations. Keep practices compliant with federal, provincial, state, and local requirements, working with counsel as needed.
• Recruitment and onboarding: Lead full-cycle hiring with managers, set consistent hiring standards, build pipelines, and create structured onboarding and probation reviews.
• Employee relations: Be the trusted advisor to employees and managers. Coach on performance, attendance, conflict, and discipline; lead or coordinate confidential investigations; manage leave, accommodations, and offboarding.
• Performance and development: Implement a practical performance framework, equip managers for effective conversations, and coordinate training and leadership development.
• Compensation and benefits: Develop job levels and pay practices, support market benchmarking and salary reviews, and oversee Canadian and US benefits with providers and Finance.
• Workforce planning and systems: Partner with leadership on org structure, succession, and workforce planning. Evaluate HR systems and introduce automation as the business grows.
• Metrics and administration: Track time to hire, turnover, onboarding completion, and engagement, and recommend action. Maintain secure employee records, prepare HR documents, and provide accurate information to Payroll and Finance.

What you bring

• 7+ years of progressive HR generalist or management experience, including building or scaling an HR function
• Strong employee relations and investigations experience
• Working knowledge of Canadian employment law; exposure to US requirements and multi-jurisdiction HR
• Recruitment, compensation, and benefits experience
• HRIS and HR metrics experience
• CPHR/SHRM or a relevant degree
• Sound judgment, discretion, and the ability to influence leader