Information Technology Specialist

We're partnering with a well-established global organization to hire an IT Specialist who thrives in a hands-on environment and enjoys solving technical challenges while delivering exceptional end-user support.

In this role, you'll be responsible for supporting day-to-day IT operations, troubleshooting complex technical issues, coordinating hardware and software deployments, managing technology assets, and contributing to ongoing IT projects. You'll work closely with both local stakeholders and a broader global IT team to ensure a seamless technology experience.

What we're looking for: • 3+ years of desktop support experience in a Windows environment

• Strong experience supporting Microsoft 365, Windows devices, iPhones, and iPads

• Experience troubleshooting hardware, software, networking, and video conferencing technologies

• Strong customer service and communication skills

• Ability to manage multiple priorities in a fast-paced environment

• Experience working with vendors and supporting IT projects is an asset

What you'll be doing: • Providing technical support to end users and resolving complex IT issues

• Installing, configuring, and maintaining hardware, software, printers, and network equipment

• Coordinating hardware upgrades and technology rollouts

• Managing hardware inventories, software licenses, and documentation

• Supporting conference room technology and collaboration tools

• Working with internal IT teams and external vendors to ensure high-quality service delivery

This is an excellent opportunity for an IT professional looking to expand their technical expertise while working in a collaborative, service-oriented environment.