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Added 4 mins ago
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Robert Half

Information Technology Support Specialist

Kamloops, BC, Canada

$23 to $27 CAD / hour · Contract

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Job details

Pay: $23 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Robert Half is offering a contract opportunity for a IT Support Specialist in the interior of British Columbia, near Kamloops. The individual will be part of our clients IT team, providing first-line support to employees, addressing hardware, software, and network issues.

In addition, the IT Support Specialist will also be instrumental in setting up and configuring devices, maintaining user accounts, and collaborating with IT teams to implement system updates.

This 4-month contract position has the potential to extend, and includes free staff accommodation (private apartment, not shared).

Responsibilities

Offer first-tier IT support, resolving inquiries related to hardware, software, and network problems
Diagnose and troubleshoot technical issues, ensuring timely resolution or escalation to specialized IT teams
Set up and configure employee devices, such as laptops, desktops, mobile devices, and printers
Manage and maintain user accounts, access permissions, and security protocols
Collaborate with the IT team to implement system updates, migrations, and enhancements
Document IT processes, solutions, system configurations, and user guides to build a robust knowledge base
Monitor system performance and proactively address potential issues to minimize downtime
Support IT projects, including system rollouts and process automation initiatives
Develop training materials and provide user training for new systems and tools
Ensure systems adhere to security best practices and compliance requirements, implementing measures to protect sensitive information
Perform other job-related duties as assigned.

About you:

Interested in temporarily relocating to the interior of British Columbia for a minimum of 4-months.
Have access to a vehicle and class-5 drivers license.
Experience providing tier 1 help desk support.
Knowledge of Active Directory is a must.
Understanding of Computer Hardware is necessary.
Strong communication skills.

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More about this job

Responsibilities

Provide first-line support by diagnosing and resolving employee hardware, software, and network issues, and set up devices and manage user accounts and access. Document solutions, monitor system performance, support IT updates and projects, train users, and help maintain security and compliance.

Requirements

Candidates must have Tier 1 help desk experience, knowledge of Active Directory, an understanding of computer hardware, and strong communication skills. They must be willing to relocate temporarily to the interior of British Columbia for at least four months and have a vehicle and a Class 5 driver's license.

Skills

Tier 1 Help Desk Support
Active Directory
Computer Hardware
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Device Setup and Configuration
User Account Management
Access Permissions
Security Protocols
System Updates
System Migrations
IT Documentation
System Monitoring
User Training
Communication

Benefits

Free Private Apartment Accommodation

Visa sponsorship

Not detected in the job text

Keywords

Tier 1 Help Desk Support
Active Directory
Computer Hardware
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Laptops
Desktops
Mobile Devices
Printers
User Accounts
Access Permissions
Security Protocols
System Updates
System Migrations
System Enhancements
IT Documentation
Knowledge Base
System Performance Monitoring
System Rollouts
Process Automation
User Training
Security Best Practices
Compliance
Class 5 Driver's License

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