Infrastructure Engineer

We are looking for an Infrastructure Engineer to join a growing IT services team in Edmonton, Alberta. This permanent opportunity is well suited to someone who wants to strengthen their experience across network, server, and end-user environments while working closely with experienced technical professionals. The role offers exposure to both on-premises and cloud-based systems, with opportunities to contribute to operational support and infrastructure improvement initiatives.

Responsibilities:

• Deliver technical support for users, business applications, and core systems to help maintain reliable day-to-day operations.

• Install, configure, and maintain infrastructure components such as servers, switches, firewalls, and related network equipment.

• Assist with the deployment, setup, and troubleshooting of workstations and user devices across the organization.

• Monitor the health and performance of infrastructure systems, identify issues early, and escalate complex incidents when needed.

• Contribute to infrastructure initiatives such as upgrades, environment improvements, and migration-related tasks under the direction of senior engineers.

• Help assess existing environments and maintain clear technical documentation for systems, configurations, and support procedures.

• Support backup and recovery activities using tools such as Veeam to help protect business-critical data.

• Apply established operational standards and security practices when performing maintenance, support, and configuration work.

• Post-secondary education in Information Technology or a related discipline, or an equivalent combination of training and practical experience.
• 1 to 3 years of experience in an IT support, network administration, or entry-level infrastructure role.
• Familiarity with Microsoft technologies, including Windows Server, Microsoft 365, and foundational Azure services.
• Working knowledge of infrastructure components such as servers, switches, firewalls, and end-user computing environments.
• Exposure to backup and recovery solutions, including Veeam, is considered an asset.
• Strong analytical thinking with the ability to troubleshoot technical issues methodically and accurately.
• Clear communication skills and the ability to work effectively in a collaborative team environment.
• Demonstrated interest in expanding technical knowledge and pursuing ongoing development or certifications.