Inside Sales Administrator

We are seeking an Inside Sales Administrator to support a team of around 10 people with their administrative and operational follow‑up. This is a high‑volume, fast‑paced role at the crossroads of sales support, client coordination, and administration. The organization is entrepreneurial, relationship‑driven, and focused on service quality and long‑term partnerships.

The Role

You will support sales and account teams by ensuring accurate data management, smooth coordination, and timely follow‑up with clients and external partners. The role requires strong attention to detail, responsiveness, and comfort working under tight deadlines.

Key Responsibilities

• Enter and maintain leads, contacts, and opportunities in the CRM
• Support sales follow‑ups, pipeline tracking, and reporting
• Coordinate with clients and stakeholders; manage follow‑ups and confirmations
• Manage calendars, meetings, documentation, and contracts
• Provide administrative and data‑entry support in cloud‑based systems
• Coordinate logistics, travel, and event‑related details when required
• Support the team with shifting priorities in a high‑volume environment
• Handle customer inquiries via phone calls, emails or through the sales/service teams
• Maintain quotations, sales order and contracts status and back ordered shipments.
• Identify, resolve and communicate problems in accomplishing the on-time shipment of orders.

Profile

• Experience in sales support, administration, or customer‑facing roles
• Comfortable in fast‑paced, detail‑oriented environments
• Strong attention to detail, organization, and follow‑through
• Curious, reliable, service‑minded, and team‑oriented

Technical Requirements

• Prior experience with Syteline, Salesforce, Excel
• Strong computer skills and fast, accurate typing
• Comfortable with cloud tools, email, and calendar

Work Environment

• Full‑time, in‑office role
• Hours: 8:30 a.m. – 6:00 p.m but every second Friday is off

Compensation & Benefits

• Base 55-60k
• 3 weeks’ vacation initially
• Health / wellness spending account after 3 months

Company Culture

• Close‑knit, collaborative team
• Strong focus on trust, accountability, and customer experience
• Mentorship, training, and long‑term growth mindset