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Robert Half

Inside Sales Representative

Delta, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: Minimum of 2 years of experience in customer service, sales, or warehouse operations, preferably within an industrial or related environment
Posting language: English
Posted: Oct 6, 2026

Original job description

Build Strong Customer Relationships. Drive Sales. Grow Your Career.

Our client, a recognized leader in the industrial distribution sector, is seeking an experienced Inside Sales Representative to join their Delta, BC branch.

This is an excellent opportunity for a customer-focused sales professional with experience in industrial products, pipe, valves, fittings, fire protection, or plumbing-related industries. The successful candidate will play a key role in supporting customers, driving branch sales, and building long-term relationships across Delta and the surrounding area.

About the Role

The Inside Sales Representative will be responsible for managing customer inquiries, processing sales orders, preparing quotations, and coordinating deliveries. This individual will serve as a key point of contact for customers regarding pricing, scheduling, product availability, and delivery timelines.

The ideal candidate thrives in a fast-paced environment, enjoys solving customer issues, and has the technical aptitude to understand and communicate product information effectively.

Key Responsibilities

Receive and process customer sales orders via phone, email, fax, and through sales representatives

Enter order details accurately into the system and coordinate non-stock material requirements with purchasing teams

Prepare quotations, communicate product specifications, and follow up with customers as required

Coordinate delivery schedules with warehouse staff and customers to ensure timely fulfillment

Investigate and resolve customer concerns by liaising with outside sales, accounting, purchasing, and warehouse teams

Use consultative selling techniques to promote complementary, substitute, and specially priced products

Follow up on direct shipments to ensure orders, deliveries, and billing are completed accurately and on time

Process returns and prepare documentation for customer returns and supplier claims

Maintain current knowledge of company products, services, and industry trends

Participate in inventory counts, trade shows, special sales functions, and training programs

Prepare reports and provide updates on customer activity and sales opportunities

Qualifications

Minimum of 2 years of experience in customer service, sales, or warehouse operations, preferably within an industrial or related environment

Previous experience with pipe, valves, fittings, fire protection, plumbing, or industrial products is strongly preferred

Strong business development and relationship-building skills

Post-secondary education in Sales, Marketing, Business Administration, or equivalent industry experience is considered an asset

Excellent communication, interpersonal, and problem-solving skills

Strong attention to detail and a high level of accuracy

Ability to understand and communicate technical product information

Intermediate computer skills including Microsoft Word, Excel, Outlook, and web-based systems

Strong mathematical and organizational skills

Self-motivated with the ability to manage priorities independently in a fast-paced environment

Why Consider This Opportunity?

This organization is committed to employee development and provides ongoing training and growth opportunities, including:

On-the-job training

Product knowledge development

Education assistance programs

Mentorship and leadership development

Professional development webinars and seminars

In addition, employees enjoy:

Competitive compensation

Comprehensive health benefits

RRSP matching program

Learning and development opportunities

Employee-focused programs

Additional holiday closures

A positive and supportive team environment

If this sounds like an exciting opportunity and you would like to be part of a growing and fantastic team, apply now!

Apply About employer

More about this job

Responsibilities

Manage customer inquiries, sales orders, quotations, product information, and delivery coordination while supporting branch sales and building long-term customer relationships. Resolve customer concerns, promote complementary or alternative products, process returns and claims, and contribute to inventory counts, sales activities, training, and reporting.

Requirements

At least two years of experience in customer service, sales, or warehouse operations is required, preferably in an industrial environment; experience with pipe, valves, fittings, fire protection, plumbing, or industrial products is strongly preferred. Candidates should have strong communication, relationship-building, problem-solving, organizational, mathematical, and computer skills, with post-secondary education in sales, marketing, or business administration considered an asset.

Skills

Inside Sales
Order Processing
Quotation Preparation
Consultative Selling
Business Development
Product Knowledge
Technical Communication
Customer Issue Resolution
Delivery Coordination
Microsoft Word
Microsoft Excel
Microsoft Outlook
Mathematical Skills
Organization
Problem-Solving

Benefits

Comprehensive Health Benefits
RRSP Matching
Learning And Development Opportunities
Employee-Focused Programs
Additional Holiday Closures
On-The-Job Training
Education Assistance
Mentorship And Leadership Development

Visa sponsorship

Not detected in the job text

Keywords

Industrial Distribution
Pipe
Valves
Fittings
Fire Protection
Plumbing
Customer Service
Inside Sales
Sales Orders
Quotations
Product Specifications
Pricing
Product Availability
Delivery Scheduling
Consultative Selling
Business Development
Customer Relationships
Returns Processing
Supplier Claims
Inventory Counts
Trade Shows
Microsoft Word
Microsoft Excel
Microsoft Outlook
Web-Based Systems

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