Payroll & Benefits Specialist

We are looking for a Payroll & Benefits Specialist to support payroll and benefits operations for our client in Nisku, Alberta. This role combines accurate payroll coordination with hands-on administration of employee benefit and savings programs, helping ensure employees are supported throughout key lifecycle events. The successful candidate will work closely with internal teams and external providers to maintain reliable records, resolve inquiries, and keep payroll-related information current and accurate.

Responsibilities:

• Administer employee benefit and savings plans by confirming eligibility and ensuring staff receive clear and timely information about available coverage.

• Process benefit transactions such as enrolments, updates, reinstatements, and terminations while maintaining accurate supporting records.

• Coordinate with external insurers and service providers to address plan issues, follow up on outstanding matters, and support effective case resolution.

• Oversee short-term and long-term disability claims, along with company and legislated leave administration, in accordance with established policies and guidelines.

• Prepare monthly premium calculations, complete remittances to benefit providers, and reconcile group benefits accounts to support accurate reporting.

• Calculate and submit pension, savings plan, and employer contribution amounts to the appropriate providers within required timelines.

• Review daily rig and downtime tickets in support of payroll processing and assist in validating payroll inputs received from operating departments.

• Support employee onboarding, rehiring, and offboarding administration by preparing documentation and keeping personnel files organized and up to date.

• Respond to payroll- and benefits-related questions from employees, providing attentive service and practical guidance through designated support channels.

• Experience supporting payroll and benefits administration in a multi-employee environment.

• Working knowledge of full-cycle payroll processes, including payroll data review and verification.

• Hands-on experience with benefits administration, including enrolments, terminations, remittances, and reconciliations.

• Proficiency using Ceridian or other payroll-related systems or tools.

• Strong accuracy and attention to detail when handling employee records, calculations, and confidential information.

• Ability to communicate clearly with employees, internal departments, and third-party providers.

• Organizational skills to manage multiple deadlines, routine transactions, and employee inquiries effectively.