Print Service & Facilities Coordinator

Our client is seeking a Print Services Coordinator to support a busy corporate environment. This role combines hands-on reprographics responsibilities with facility and administrative support, requiring a strong customer service mindset, attention to detail, and the ability to manage multiple priorities. This is a fully onsite contract located in Burnaby, British Columbia.

Reprographics Responsibilities

• Operate, maintain, and troubleshoot reprographics equipment including copiers, printers, scanners, plotters, and binding machines.
• Process incoming print, copy, and scan requests, ensuring accuracy, formatting consistency, and adherence to project deadlines.
• Handle confidential and sensitive documents with discretion.
• Perform large-format printing and document finishing (binding, laminating, trimming, etc.).
• Monitor supply levels (paper, toner, ink, binding materials) and order replacements proactively.
• Maintain an organized workflow and log of all print jobs, including billing or chargeback codes as required.
• Provide routine maintenance and coordinate service calls with vendors when needed.
• Assist with digital document management and archival scanning when applicable.
• Collaborate with project teams to ensure print quality and file specifications meet standards (e.g., engineering drawings, architectural plans, or proposal documents).
• Ensure compliance with company policies, safety procedures, and equipment usage guidelines.

Facilities & Administrative Support

• Welcome clients and visitors and provide a professional first impression.
• Act as the first point of contact for incoming phone inquiries, managing requests and room bookings, including lodging work requests through internal systems.
• Support the site management team by coordinating client requests and other operational needs.
• Assist with visitor and contractor escorts and provide direction and supervision as required.
• Manage the collection and distribution of internal and external mail and courier deliveries.
• Coordinate the delivery of consumables throughout common areas and refresh stations.
• Support the issuance of building access cards for staff and contractors.
• Assist with meeting room requirements, including room reconfigurations and catering arrangements.
• Perform general administrative duties as required.
• Manage invoicing, receipting, and reconciliation processes.
• Maintain accurate data entry and records management.
• Support work order management activities.
• Maintain and update distribution lists.

Qualifications & Experience

• Strong commitment to health, safety, and operational procedures.
• Demonstrated experience working in a customer service or service center environment.
• Solid understanding of customer service principles and best practices.
• Experience interacting with internal and external stakeholders at various levels of an organization.
• Professional telephone manner with strong listening, questioning, communication, and problem-solving skills.
• Exceptional attention to detail, accuracy, and grammar.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and internet-based applications.
• Strong keyboarding skills with a high degree of speed and accuracy.
• Ability to adapt quickly to change and take a flexible, solutions-oriented approach to challenges and opportunities.

This is an excellent opportunity for an organized and customer-focused professional with print services experience who enjoys working in a dynamic, client-facing environment.