Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
Workplace System Administrator
Riverside Natural Foods Ltd.
Toronto, ON
Lead incident and problem-management activities for assigned platforms, including root-cause analysis, corrective actions, trend analysis, and knowledge-base updates.
Added 21 mins ago
Consultant, Project Management (10-month contract)
McDonald's Corporation
Toronto, ON
Leverage lessons learned from previous projects to lead pre & postmortems, and share out lessons learned with project stakeholders
Added 21 mins ago
K
CRO Lead (Hands-On)
KittySpout
Remote, Canada
- $4,000 to $6,000 USD / month
- Full-time
- Remote
KittySpout / DoggySpout is looking for a hands-on CRO Lead to join our team! You will own every conversion test across our site, landing pages, paid-acquisition funnels, on-site offers and…
Added 36 mins ago
Technical Account Manager Associate II, Google Cloud Consulting
Google
Toronto, ON
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them…
Added 36 mins ago
Technical Account Manager I, Google Cloud Consulting
Google
Toronto, ON
As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them…
Added 36 mins ago
Team Lead, Lifecycle Marketing Automations Projects (Go Auto Corporate - Mayfield)
Go Auto
AB · Edmonton, Alberta
Project Leadership: Lead database marketing, CRM, and automation initiatives from discovery and planning through implementation, launch, and post-project review.
Added 50 mins ago
R
RCI-ROCG-43383 Clinical Sourcing Manager / Clinical Procurement Manager (Contract Negotiation/Agreement/Vendor Management) (Pharma/Biotech)
Rangam
Mississauga, ON
- $42 to $45 CAD / hour
- Contract
This position is part of the Indirect Procurement Delivery team reporting into the Procurement Delivery Lead - R&D.
Added 50 mins ago
K
Senior Performance Video Creative - Consumer
Kraken
Canada
- Full-time
…a core production method rather than a novelty. You take a project from idea to a finished, approved, multi-market asset set, and you bring a real feel for what people stop on, share and…
Added 50 mins ago
UT
Procurement Manager - Research & Development- Clinical # 26-25843
US Tech Solutions
Mississauga, ON
- $47.1 USD / hour
- Contract
This position is part of the Indirect Procurement Delivery team reporting into the Procurement Delivery Lead - R&D.
Added 50 mins ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Toronto, ON
- Full-time
Serve as the technical lead for EW, Spectrum Monitoring, and ISR system opportunities throughout the customer engagement lifecycle.
Added 50 mins ago
AA
Field Officer (DRR) – Siargao
Action Against Hunger Philippines
Field, BC
- Full-time
Coordinate with local partners and other shareholders and ensure timely implementation of the planned activities in coordination with Head of Project.
Added 50 mins ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Ottawa, ON · Kanata, ON
- Full-time
Serve as the technical lead for EW, Spectrum Monitoring, and ISR system opportunities throughout the customer engagement lifecycle.
Added 50 mins ago
R&
Systems Engineer, Electronic Warfare & Spectrum Monitoring - Canada
Rohde & Schwarz
Ottawa, ON
- Full-time
Serve as the technical lead for EW, Spectrum Monitoring, and ISR system opportunities throughout the customer engagement lifecycle.
Added 50 mins ago
DG
Project Quality Manager
DSJ Global
Brossard, QC
- $100,000 to $120,000 CAD / year
- Full-time
A global leader in hydroelectric and renewable energy solutions is seeking a Project Quality Manager to join their team. This role will lead quality efforts across complex hydroelectric…
Added 51 mins ago
RU
Microsoft D365 Finance Lead Consultant
RSM US LLP
AB · Toronto, ON · Kitchener, ON · Vancouver, BC · Calgary, AB
- Full-time
· Provide onsite and offsite consulting services and support to Dynamics 365 clients Learn, utilize, and promote the RSM Project Implementation Methodology
Added 51 mins ago
RU
Microsoft D365 Finance Lead Consultant
RSM US LLP
AB · Toronto, ON · Kitchener, ON · Vancouver, BC · Calgary, AB
- Full-time
…leading functional areas of implementations. This includes project management, project governance (Scope, schedule, budget, quality, and risks), solution architecture, and direct management…
Added 1 hour ago
M
Lead, Technology Integration
McKesson
Mississauga, ON
- Full-time
We are seeking a Technology Integration Lead to drive large-scale technology integration programs supporting mergers, acquisitions, and enterprise transformation initiatives. This role…
Added 1 hour ago
RT
Project Manager Scrum Master
Reveille Technologies,Inc
Toronto, ON
- Contract
As a Scrum Master/ Project & Delivery Lead in the Data Governance team, my primary accountability is to drive execution, coordination, stakeholder alignment, and delivery of Data Governance…
Added 1 hour ago
Electrical and Control Senior Specialist
Lloyds Register
Burlington, ON
…everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement.…
Added 1 hour ago
B&
Program Manager
Black & Veatch Family of Companies
Markham, ON
- $159,504 to $265,843 CAD / year
At Black & Veatch, our employee-owners go beyond the project. For over a century, we have been breaking down social, economic and geographic barriers by making life's critical resources…
Added 1 hour ago
Senior Software Developer, Workspace Safety and Security Team, AI/ML GenAI
Google
Waterloo, ON
…every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow…
Added 1 hour ago
Partner Developer, YouTube
Google
Toronto, ON
Experience in a cross-functional technical program or project management role.
Added 1 hour ago
Software Developer III, Google Cloud Platforms, EasySaaS Deployments
Google
Waterloo, ON
…every day. As a software developer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business…
Added 1 hour ago
C
Plant Manager
Carlisle
Crossfield, AB
- Full-time
Champion Carlisle Operating System implementation. Lead or support improvement initiatives in all aspects of the operations.
Added 1 hour ago
AC
Sub-Agent (Renewables)
Aureos Capital
Vanguard, SK
- Full-time
…standards, within programme constraints and in accordance with the project budget. Responsibilities…

Robert Half

Senior Service Designer

Toronto, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 5, 2026
Experience: 8+ years of experience in Service Design, ideally within complex technology or digital environments.
Posting language: English
Posted: Oct 6, 2026

Original job description

We are looking for an experienced Senior Service Designer to support strategic, end-to-end service design initiatives for a large technology organization. This role focuses on connecting experiences across products, platforms, processes, and customer touchpoints while helping teams identify opportunities to improve adoption, engagement, and overall business outcomes. The successful candidate will bring strong systems thinking, stakeholder management, and facilitation skills to complex design challenges.

Responsibilities:

Lead end-to-end service design initiatives across products, platforms, processes, and customer touchpoints.
Develop service blueprints, journey maps, journey architecture, and implementation recommendations.
Identify gaps, opportunities, and dependencies across complex customer and user experiences.
Partner with senior stakeholders to define problems, shape project direction, and influence strategic decisions.
Facilitate workshops, design sprints, and co-design sessions to drive stakeholder alignment and action.
Apply a growth-focused design approach to identify opportunities to improve customer acquisition, adoption, engagement, and business outcomes.
Leverage AI tools to support research synthesis, pattern recognition, journey mapping, and opportunity identification.
Collaborate across product, technology, design, and business teams on a variety of strategic initiatives.
Apply systems thinking to understand how people, processes, technology, and products interact across the broader customer experience.
Help strengthen service design practices and promote connected, customer-focused thinking across teams.

Requirements

8+ years of experience in Service Design, ideally within complex technology or digital environments.
Strong portfolio demonstrating strategic, end-to-end service design work and influence on complex initiatives.
Strong experience with service blueprints, customer journey mapping, journey architecture, and systems thinking.
Proven ability to work with and influence senior-level stakeholders.
Experience facilitating workshops, design sprints, and collaborative design sessions.
Strong understanding of how customer experience and service design can contribute to business growth and adoption.
Hands-on experience incorporating AI tools into research and design workflows.
Proficiency with Figma and Miro.
Strong communication, collaboration, and stakeholder management skills.
Ability to work effectively across multiple teams and initiatives in a highly collaborative environment.

Apply About employer

More about this job

Responsibilities

Lead strategic, end-to-end service design initiatives, creating blueprints, journey maps, and implementation recommendations while identifying gaps and opportunities across customer experiences. Partner with senior stakeholders and cross-functional teams, facilitate collaborative design sessions, and use systems thinking and AI tools to improve adoption, engagement, and business outcomes.

Requirements

Requires 8+ years of service design experience, a portfolio demonstrating strategic end-to-end work, and expertise in service blueprints, journey mapping, journey architecture, and systems thinking. Candidates should be able to influence senior stakeholders, facilitate collaborative sessions, connect design to business growth, use AI tools in research and design workflows, and work proficiently with Figma and Miro.

Skills

Service Design
Systems Thinking
Service Blueprinting
Customer Journey Mapping
Journey Architecture
Stakeholder Management
Workshop Facilitation
Design Sprints
Co-Design
Strategic Design
Growth-Focused Design
AI-Assisted Research
Figma
Miro
Communication
Cross-Functional Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Service Design
End-to-End Service Design
Service Blueprints
Customer Journey Mapping
Journey Architecture
Systems Thinking
Stakeholder Management
Strategic Decision-Making
Workshop Facilitation
Design Sprints
Co-Design
Customer Experience
Customer Acquisition
Adoption
Engagement
Business Growth
Artificial Intelligence
Research Synthesis
Pattern Recognition
Opportunity Identification
Figma
Miro
Technology
Digital Environments
Cross-Functional Collaboration

Report this job