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Added 5 mins ago
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Service Desk Specialist
Genpact
Toronto, ON
- Full-time
Act as a trusted advisor to HR partners by providing consultative guidance on Workday capabilities and impacts.
Added 5 mins ago
CO
ENGINEER
City of Toronto
Toronto, ON
- Full-time
The first five program areas are led by a Senior Engineer, and the last is led by a Source Water Protection Advisor. As an Engineer in PIE, you will report to a Senior Engineer. Two (2)…
Added 5 mins ago
PC
Project Technologist
Pinchin Canada
Kelowna, BC
- Full-time
Current employees are encouraged to speak with their HR Advisor for information on the application process.
Added 5 mins ago
LB
Senior Manager - End to End Testing
Laurentian Bank
Toronto, ON
- Full-time
…standards; provide subject matter expertise and be a trusted…
Added 5 mins ago
PP
Materials Analyst
Pembina Pipeline Corporation
North Vancouver, BC
- Full-time
Added 5 mins ago
FN
Senior Analyst, Planning
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
- Full-time
You may have experience in; Strategic Planning Advisor, Senior Policy Analyst, Senior Planner, etc.
Added 5 mins ago
LS
Bilingual Senior Corporate Procurement Advisor - Contract - 19295
LRO Staffing
Ottawa, ON
- Contract
Added 6 mins ago
RT
ELYSIS – Conseiller Senior procédé / Senior process advisor
Rio Tinto
Saguenay, QC
- Full-time
Added 21 mins ago
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CI Advisor I
BrokerLink
Ottawa, ON · Markham, ON · Aurora, ON · Ajax, ON · Newmarket, ON
- Full-time
We are looking for a Commercial Insurance Advisor to join our team in Ottawa, ON on a Permanent Full Time Basis!
Added 21 mins ago
RM
Sales Associate | The CORE (October - January)
Rocky Mountain Soap Company
Calgary, AB
- Temporary
The Product Advisor (Sales Associate) is responsible for creating a memorable, authentic, and sudsy experience in our stores, for all customers. Utilizing a wealth of natural product…
Added 21 mins ago
RM
Sales Associate | Canmore (October - January)
Rocky Mountain Soap Company
Canmore, AB
- Temporary
The Product Advisor (Sales Associate) is responsible for creating a memorable, authentic, and sudsy experience in our stores, for all customers. Utilizing a wealth of natural product…
Added 35 mins ago
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Human Resources Advisor, Recruitment
ANDRITZ
Pointe-Claire, QC
- Full-time
Under the supervision of the Director, Employee Development, the Human Resources Advisor - Recruitment will be primarily involved in recruiting new talent. Campus recruitment activities at…
Added 35 mins ago
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Health And Safety Advisor
Adecco
Port Moody, BC
- $65 to $70 CAD / hour
- Full-time
The H&S Safety Advisor is responsible for supporting safe work execution across field and office operations. This position works closely with operations personnel and contractors to…
Added 35 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Earned the confidence of the CEO, CFO, Executive Leadership Team, Board of Directors, and Audit Committee as a strategic advisor.
Added 36 mins ago
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Information Security Analyst II - Asset Assessment & Governance
TD
Toronto, ON · Mississauga, ON
- Full-time
Strengthening relationships with Standards teams and stakeholders, provide proactive risk guidance, and act as a trusted advisor on control and assessment-related matters.
Added 36 mins ago
Manager, Media and Public Affairs
Trans Mountain
Calgary, AB
Serve as a strategic communications advisor to senior leaders on media relations, reputation management, stakeholder engagement, and emerging issues.
Added 36 mins ago
Senior Legal Counsel (Contract)
Trans Mountain
Calgary, AB
Serve as a trusted senior legal advisor to leadership and multidisciplinary teams, building effective relationships and aligning legal advice with organizational objectives, organizational…
Added 36 mins ago
Financial Advisor - Aspen Woods Branch, AB
Scotiabank
AB · Calgary, AB
Added 36 mins ago
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Financial Advisor CIRO-MFD
CIBC
Mississauga, ON
- Full-time
…services support, and exceptional client service. As a Financial Advisor, you’ll deliver on CIBC’s Imperial Service approach, acting as a single point of contact for your clients and…
Added 36 mins ago
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Associate Financial Advisor - Magog
CIBC
Magog, QC
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 36 mins ago
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Financial Advisor CIRO-MFD
CIBC
Ottawa, ON
- Full-time
…services support, and exceptional client service. As a Financial Advisor, you’ll deliver on CIBC’s Imperial Service approach, acting as a single point of contact for your clients and…
Added 36 mins ago
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Surface Mining Representative
Caterpillar Inc.
AB · Woodbridge, ON · Edmonton, Alberta
- Full-time
As a trusted advisor and commercial leader, you'll help customers navigate evolving technologies while supporting some of the largest mining operations and equipment investments in Canada.
Added 36 mins ago
CG
Service Advisor
Capital GMC Buick Cadillac
Edmonton, AB · GMC Edmonton
- Full-time
We’re looking for a Service Advisor who brings energy, honesty, and a commitment to making customers feel at ease.
Added 36 mins ago
CA
Service Advisor
Capital Automotive Group
Edmonton, AB · GMC Edmonton
- Full-time
We’re looking for a Service Advisor who brings energy, honesty, and a commitment to making customers feel at ease.
Added 36 mins ago
IG
Senior Sales Engineer, Municipal
IPEX Group
Edmonton, AB · CA - Edmonton - Office
- Full-time
We are seeking an experienced Senior Sales Engineer - Municipal to serve as a trusted technical advisor throughout the sales process. In this role, you will partner with customers, sales…

Robert Half

Service Advisor

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Robert Half is partnering with a growing Edmonton-based service organization to recruit a Service Advisor / Service Operations Coordinator for a key position within their service department.

This is an excellent opportunity for a highly organized, proactive professional who thrives on keeping people, priorities and processes moving. Our client is looking for someone who can become the operational hub of the service department, coordinating workflow between customers, field technicians, management, parts, projects and administration.

The successful candidate will be focused on workflow, coordination, communication and follow-through, ensuring service work progresses efficiently from the initial customer request through completion, documentation and invoicing.

Key Responsibilities

Coordinate and schedule field service technicians based on customer requirements, urgency and operational priorities.
Monitor open service calls and ensure outstanding work is consistently followed through.
Communicate with customers regarding scheduling, service status and next steps.
Act as a key liaison between customers, technicians, management, parts and administrative teams.
Review work orders for completeness and follow up on outstanding or missing documentation.
Ensure completed service work moves efficiently toward invoice-ready status.
Track technician recommendations, additional work opportunities and items requiring quotes or customer follow-up.
Provide administrative coordination and support to the estimating and quoting process.
Maintain visibility over outstanding service activities and proactively identify items requiring attention.
Help establish and maintain effective processes, tracking systems and workflow practices.
Support the Service Manager by taking ownership of day-to-day coordination and administrative follow-through.
Identify opportunities to improve efficiency, communication and accountability across the service operation.
Ensure important tasks and customer commitments don't fall through the cracks.

What We're Looking For

The ideal candidate is someone who naturally takes ownership. You are organized, comfortable juggling competing priorities and known for following things through to completion.

Our client is most interested in finding an exceptional coordinator and communicator who can learn the business than limiting the search to candidates with direct technical experience.

Apply About employer

More about this job

Responsibilities

Coordinate and schedule field service work, communicate with customers and internal teams, and monitor open service calls through completion. Review documentation, support quoting and invoicing workflows, and improve tracking and coordination processes.

Requirements

The employer seeks an organized, proactive coordinator who takes ownership, manages competing priorities, and reliably follows tasks through to completion. Direct technical experience is not required; strong coordination and communication skills and the ability to learn the business are emphasized.

Skills

Service Coordination
Scheduling
Workflow Management
Customer Communication
Technician Coordination
Work Order Review
Documentation Follow-Up
Invoicing Coordination
Estimating and Quoting Support
Administrative Coordination
Prioritization
Process Improvement
Follow-Through
Stakeholder Liaison

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Field Service
Service Department
Workflow Coordination
Technician Scheduling
Customer Requirements
Service Calls
Work Orders
Service Status
Documentation
Invoice-Ready Status
Technician Recommendations
Estimating
Quoting
Parts Coordination
Administrative Support
Tracking Systems
Process Improvement
Communication
Accountability
HVAC
Refrigeration Equipment Manufacturing

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