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Added 3 mins ago
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Lead Product Manager, Hardware Platform
Waabi
Toronto, ON
- $190,000 to $270,000 USD / year
- Full-time
We are seeking a Product Manager to lead product definition for the hardware platform that carries the Waabi Driver, across autonomous trucks and robotaxi. This is our first dedicated…
Added 3 mins ago
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Manager, Sales Tools & Technology
ARC'TERYX
North Vancouver, BC
- Full-time
As the Manager, Sales Tools & Technology, you will lead the evolution of the technology ecosystem that enables our global Commercial teams to deliver exceptional experiences for our…
Added 3 mins ago
Study Manager
Primero Group
Quebec, QC
As a Study Manager, you will be responsible to lead multi-disciplinary teams to complete client’s development phases for their projects, these phases would typically be Order of Magnitude,…
Added 3 mins ago
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Produce Manager (Temp) - Kerrisdale
Choices Market
Vancouver, BC
- Temporary
We currently have an opening for a dedicated, enthusiastic Temporary Produce Manager for a three month term with the potential to continue with the team in other areas. This team member…
Added 3 mins ago
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Senior Executive Assistant
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
Reporting to the Manager, Executive Office & Board Liaison, you will act as an extension of both the executive and the Executive Office, exercising sound judgment, discretion, and…
Added 3 mins ago
DT
Head Saw Filer
Downie Timber Ltd & Selkirk Cedar
Revelstoke, BC
- Full-time
We are accepting applications for a Head Filer to join our maintenance team. Reporting to the Maintenance Manager, the Head Filer will provide leadership and oversight of the saw filing…
Added 3 mins ago
RM
Senior Retail Store Manager | Canmore
Rocky Mountain Soap Company
Canmore, AB
- Full-time
The Senior Retail Store Manager is accountable for the overall performance, people, operations, and customer experience of the Canmore retail location.
Added 3 mins ago
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Bakery Clerk - Part Time (Evenings and weekends)
Co-op
Carman, MB
- Part-time
Reporting to the Bakery Manager your duties will include, but are not limited to; assisting with the day to day operations of the Bakery, merchandising, quality control, packaging,…
Added 16 mins ago
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production manager - manufacturing
GSC Technologies Inc.
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
Added 16 mins ago
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Head of Marketing / Marketing Director
WakeWater Beverage Company
Toronto, ON
- Full-time
Cross-functional alignment with Sales, E-commerce, Amazon, Operations and Product Innovation
Added 16 mins ago
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CEO/General Manager
Federated Co-operatives Limited
Estevan, SK
- Full-time
Southern Plains Co-op invites applications for the position of Chief Executive Officer/General Manager (CEO/GM) to lead their passionate team.
Added 16 mins ago
DG
Financial Services Manager
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Financial Services Manager at Vancouver Honda plays a key role in supporting the dealership’s sales and finance operations. Reporting to the Sales Management team, this position is…
Added 16 mins ago
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Parts Advisor
Dilawri Group of Companies
Langley (District), BC · Langley, BC
- Full-time
Mercedes-Benz Langley is seeking a Parts Advisor to join our team, reporting directly to the Parts Manager. The Parts Advisor plays a critical role in supporting dealership operations by…
Added 16 mins ago
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Finance Manager, M&A Integration
Bluestar Equity
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
Job Title: Finance Manager, M&A Integration (Occasional travel required)
Added 16 mins ago
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Fund Accountant (BC)
SGGG Fund Services Inc.
Richmond, BC
- Full-time
We are seeking an organized and detail-oriented Fund Accountant to join our BC team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
Added 16 mins ago
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Produce Team Leader
Nature's Fare Markets
Langley (District), BC · City of Langley, BC
- Full-time
Support the Produce Manager by actively working to meet operational standards
Added 16 mins ago
YU
Law Library Clerk
York University
Toronto, ON
- Contract
Reporting to the Manager, Library Operations, this position provides assistance to Circulation staff , facilitates access to library study space for Osgoode students, and other related…
Added 16 mins ago
EH
Human Resources Manager
Evergreen Hospitality Group
Vancouver, BC
- Full-time
We are looking for an experienced, people-focused Human Resources Manager to lead all aspects of human resources across our portfolio. This position is responsible for overseeing day-to-day…
Added 16 mins ago
CL
Resident Experience Manager - CLC
Campus Living Centres
Hamilton, ON
- Full-time
The Resident Experience Manager serves as the primary connection between residents and the property management team. This role ensures a positive, supportive, and engaging living…
Added 16 mins ago
1
Dental Office Manager-Edmonton, AB
123Dentist
AB · Edmonton, AB
- Full-time
Our beautiful clinic located in Edmonton, Alberta is looking for a passionate, hard-working Office Manager on a full-time basis.
Added 18 mins ago
Lead, Document Control, Pacific Link (Contract)
Trans Mountain
Calgary, AB
…information is complete, accurate, secure, traceable and available to support timely decisions, regulatory compliance and operational…
Added 18 mins ago
Financial Planning Practice Lead - Calgary/Vancouver
Scotiabank
AB · Calgary, AB
Work closely with the Senior Manager – Financial Planning Operations and Execution, and other members of the Practice Excellence team, to develop and implement enterprise-wide financial…
Added 18 mins ago
Control and Automation Engineer
Hatch
Fredericton, NB
…globe. With expertise in sustainable studies, asset building and operations, and industry-leading efficiencies, our best-in-class team leverages methodologies, governance and systems that…
Added 18 mins ago
TA
Customer Service Manager (Edmonton South)
Trail Appliances Ltd.
AB · Edmonton, Alberta
- Full-time
As the Customer Service Manager at our Edmonton South store, you will lead the daily operations of a busy customer service department. This is a working manager role: you will spend a…
Added 18 mins ago
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Manager, 2027 Grey Cup (Term)
Saskatchewan Roughriders
Regina, SK
- Full-time
· Support the operational planning and execution of all Grey Cup Festival events, activations and venues, including site planning, transportation, logistics, venue requirements and event…

Robert Half

Service Advisor

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Robert Half is partnering with a growing Edmonton-based service organization to recruit a Service Advisor / Service Operations Coordinator for a key position within their service department.

This is an excellent opportunity for a highly organized, proactive professional who thrives on keeping people, priorities and processes moving. Our client is looking for someone who can become the operational hub of the service department, coordinating workflow between customers, field technicians, management, parts, projects and administration.

The successful candidate will be focused on workflow, coordination, communication and follow-through, ensuring service work progresses efficiently from the initial customer request through completion, documentation and invoicing.

Key Responsibilities

Coordinate and schedule field service technicians based on customer requirements, urgency and operational priorities.
Monitor open service calls and ensure outstanding work is consistently followed through.
Communicate with customers regarding scheduling, service status and next steps.
Act as a key liaison between customers, technicians, management, parts and administrative teams.
Review work orders for completeness and follow up on outstanding or missing documentation.
Ensure completed service work moves efficiently toward invoice-ready status.
Track technician recommendations, additional work opportunities and items requiring quotes or customer follow-up.
Provide administrative coordination and support to the estimating and quoting process.
Maintain visibility over outstanding service activities and proactively identify items requiring attention.
Help establish and maintain effective processes, tracking systems and workflow practices.
Support the Service Manager by taking ownership of day-to-day coordination and administrative follow-through.
Identify opportunities to improve efficiency, communication and accountability across the service operation.
Ensure important tasks and customer commitments don't fall through the cracks.

What We're Looking For

The ideal candidate is someone who naturally takes ownership. You are organized, comfortable juggling competing priorities and known for following things through to completion.

Our client is most interested in finding an exceptional coordinator and communicator who can learn the business than limiting the search to candidates with direct technical experience.

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More about this job

Responsibilities

Coordinate and schedule field service work, communicate with customers and internal teams, and monitor open service calls through completion. Review documentation, support quoting and invoicing workflows, and improve tracking and coordination processes.

Requirements

The employer seeks an organized, proactive coordinator who takes ownership, manages competing priorities, and reliably follows tasks through to completion. Direct technical experience is not required; strong coordination and communication skills and the ability to learn the business are emphasized.

Skills

Service Coordination
Scheduling
Workflow Management
Customer Communication
Technician Coordination
Work Order Review
Documentation Follow-Up
Invoicing Coordination
Estimating and Quoting Support
Administrative Coordination
Prioritization
Process Improvement
Follow-Through
Stakeholder Liaison

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Field Service
Service Department
Workflow Coordination
Technician Scheduling
Customer Requirements
Service Calls
Work Orders
Service Status
Documentation
Invoice-Ready Status
Technician Recommendations
Estimating
Quoting
Parts Coordination
Administrative Support
Tracking Systems
Process Improvement
Communication
Accountability
HVAC
Refrigeration Equipment Manufacturing

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