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Added 14 mins ago
CE
Supplier Quality Technician
CMC Electronics
Montreal, QC
- Full-time
The Supplier Quality Technician (mechanical profile), works under the minimum supervision of the Manager, Quality Assurance. Applies his/her specialized expertise in quality assurance,…
Added 14 mins ago
C
Supervisor Transportation
CN
Vancouver, BC
- Full-time
Support the Transportation Manager and Assistant Superintendent during crossing accidents, incidents or injuries, including employee response, police coordination and site management until…
Added 14 mins ago
S
Account Manager
SoTalent
Montreal, QC
- Full-time
Serve as a technical and business expert for the solution portfolio and related services.
Added 14 mins ago
TP
Manager, Communications
The Princess Margaret Cancer Foundation
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Manager, Communications is a senior member of The Princess Margaret Cancer Foundation’s Communications team, responsible for leading key areas of the Foundation’s communications…
Added 14 mins ago
SC
Digital Print Expert - Weekend only - Two 8 hour shifts
Staples Canada
Dartmouth, NS
- $18.2 USD / hour
- Part-time
Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager.
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HVAC Sales Manager
Hays
Vancouver, BC · Greater Vancouver, BC
- $145,000 to $170,000 CAD / year
- Full-time
Our client is a well-established HVAC organization with a strong presence across British Columbia. Known for its technical expertise, broad product offering and collaborative culture, the…
Added 14 mins ago
CN
Director, Governance and Controls
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Leading, coaching and developing professional, technical and managerial staff.
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C
Senior Cloud / AI Developer - Train Control , OT
CN
Quebec, QC
- Full-time
Continuously assess technical issues and report challenges to Sr. Manager.
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Program Manager – Tool & Die Manufacturing
MicroAgility
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
We are seeking an experienced Program Manager with a strong background in tool and die manufacturing to manage automotive tooling programs from initial quotation through final delivery and…
Added 15 mins ago
Applications Engineering Manager, Nuclear
ATS Automation
Cambridge, ON
The Manager, Nuclear Applications Engineering provides strategic and operational leadership for the Nuclear Applications Engineering function. The role is responsible for the quality,…
Added 15 mins ago
T
Architectural Interiors - Project Management
Teknion
Montreal, QC
- Full-time
The Project Manager, Architectural Interiors, Montreal, is accountable for managing, assisting, and facilitating the full project lifecycle - from initial quotation to final installation -…
Added 15 mins ago
HB
Catering Sales Manager - Full-Time Maternity Leave Coverage
Horseshoe Bay Resort
Rossland, BC
- Full-time
Previous hotel Catering and Sales manager experience (5 years preferred)
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Product Marketing Manager
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Shape messaging, positioning and naming with your product counterpart so technical capabilities land as clear value for both the buyer and the frontline technician.
Added 15 mins ago
CB
Territory Manager
Cambridge Brass Inc.
Cambridge, ON
- Full-time
The Territory Manager will be responsible for sales growth and business development through distributor partners, oversee all phases of selling in an assigned sales territory, and engage in…
Added 15 mins ago
Lead Software Developer
Geotab
Toronto, ON · Oakville, ON · Waterloo, ON
…relationships with other software developers, engineers, and internal technical teams in a mentorship role, and contributing towards the development of the team’s…
Added 15 mins ago
TC
Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
…conducting assessments of the architecture, solutions, and technical…
Added 28 mins ago
C
Supervisor Transportation
CN
Halifax, NS
- Full-time
Support the Transportation Manager and Assistant Superintendent during crossing accidents, incidents or injuries, including employee response, police coordination and site management until…
Added 28 mins ago
AC
Production Supervisor | Manufacturing
Albarrie Canada Limited
Barrie, ON
- Full-time
Albarrie Canada Limited is a leading Canadian company specializing in designing and manufacturing innovative nonwoven technical fabrics that solve industrial and environmental issues. With…
Added 28 mins ago
LT
Senior Project Manager with Airline Technology
Lorven Technologies Inc.
Canada
- Contract
We are seeking a Senior Project Manager to lead complex technology implementation and transformation projects for airline customers. You will manage delivery from planning through launch,…
Added 28 mins ago
AI
Global Manager, Mechanical Design Manufacturing Solutions
ATS Industrial Automation
Cambridge, ON
- Full-time
Provide engineering expertise for projects progressing through the manufacturing and system installation stages to overcome and correct problems and technical difficulties.
Added 28 mins ago
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Conseiller / Conseillère cybermétrie (web analytique)
Tink
Montreal, QC
- Full-time
Configurer les outils de mesure pour les sites web et applications, notamment GA4, Google Tag Manager et Google Looker Studio ;
Added 28 mins ago
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Project Manager
Querentia
Vancouver, BC
- Contract
We are seeking an experienced Project Manager to lead and deliver medium-complexity projects involving multidisciplinary teams and multiple stakeholders. The ideal candidate will be…
Added 28 mins ago
AS
Senior Clinical Trial Manager
Atlas Search
Canada
- Full-time
…scope. This role provides clinical leadership, mentoring, and technical guidance to the Clinical Operations team while ensuring high-quality deliverables, achievement of study milestones,…
Added 28 mins ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 28 mins ago
AI
Junior Software Developer
ATS Industrial Automation
Woodbridge, ON
- Full-time
Informs customer project personnel regarding documentation and advises them on solving technical problems.

Robert Half

Service Advisor

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Robert Half is partnering with a growing Edmonton-based service organization to recruit a Service Advisor / Service Operations Coordinator for a key position within their service department.

This is an excellent opportunity for a highly organized, proactive professional who thrives on keeping people, priorities and processes moving. Our client is looking for someone who can become the operational hub of the service department, coordinating workflow between customers, field technicians, management, parts, projects and administration.

The successful candidate will be focused on workflow, coordination, communication and follow-through, ensuring service work progresses efficiently from the initial customer request through completion, documentation and invoicing.

Key Responsibilities

Coordinate and schedule field service technicians based on customer requirements, urgency and operational priorities.
Monitor open service calls and ensure outstanding work is consistently followed through.
Communicate with customers regarding scheduling, service status and next steps.
Act as a key liaison between customers, technicians, management, parts and administrative teams.
Review work orders for completeness and follow up on outstanding or missing documentation.
Ensure completed service work moves efficiently toward invoice-ready status.
Track technician recommendations, additional work opportunities and items requiring quotes or customer follow-up.
Provide administrative coordination and support to the estimating and quoting process.
Maintain visibility over outstanding service activities and proactively identify items requiring attention.
Help establish and maintain effective processes, tracking systems and workflow practices.
Support the Service Manager by taking ownership of day-to-day coordination and administrative follow-through.
Identify opportunities to improve efficiency, communication and accountability across the service operation.
Ensure important tasks and customer commitments don't fall through the cracks.

What We're Looking For

The ideal candidate is someone who naturally takes ownership. You are organized, comfortable juggling competing priorities and known for following things through to completion.

Our client is most interested in finding an exceptional coordinator and communicator who can learn the business than limiting the search to candidates with direct technical experience.

Apply About employer

More about this job

Responsibilities

Coordinate and schedule field service work, communicate with customers and internal teams, and monitor open service calls through completion. Review documentation, support quoting and invoicing workflows, and improve tracking and coordination processes.

Requirements

The employer seeks an organized, proactive coordinator who takes ownership, manages competing priorities, and reliably follows tasks through to completion. Direct technical experience is not required; strong coordination and communication skills and the ability to learn the business are emphasized.

Skills

Service Coordination
Scheduling
Workflow Management
Customer Communication
Technician Coordination
Work Order Review
Documentation Follow-Up
Invoicing Coordination
Estimating and Quoting Support
Administrative Coordination
Prioritization
Process Improvement
Follow-Through
Stakeholder Liaison

Visa sponsorship

Not detected in the job text

Keywords

Service Operations
Field Service
Service Department
Workflow Coordination
Technician Scheduling
Customer Requirements
Service Calls
Work Orders
Service Status
Documentation
Invoice-Ready Status
Technician Recommendations
Estimating
Quoting
Parts Coordination
Administrative Support
Tracking Systems
Process Improvement
Communication
Accountability
HVAC
Refrigeration Equipment Manufacturing

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