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Robert Half

System Analyst

AB, Canada
Edmonton, AB, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

We’re looking for a Systems Analyst to support an organization as it maintains and improves its current CRM environment while beginning the assessment and selection of its future platform. This 6-month contract will work full-time on-site in Edmonton.

This is a hands-on role combining systems support, data integration and analysis with current-state documentation and requirements gathering. The successful candidate will spend approximately 50% of their time supporting the existing technology environment and 50% helping the organization document processes, identify gaps and define future system requirements.

What You’ll Be Doing

Support and maintain the organization’s existing CRM environment, currently built on Maximizer CRM
Troubleshoot system, data and reporting issues and help improve overall data quality
Work with integrations between the CRM and other business platforms
Transform incoming data, including flat-file feeds, into formats that can be consumed by the CRM
Work with APIs, SQL-based data and cloud-hosted systems
Support the creation and maintenance of custom CRM fields, workflows and functionality
Assist with data exports, cleanup and reconciliation
Document the organization’s current-state systems, processes and integrations
Identify system limitations, process gaps and opportunities for improvement
Gather business and technical requirements as the organization evaluates future CRM and association management platforms
Support early-stage needs analysis and eventual product selection
Collaborate with internal stakeholders, including a Data Analyst supporting reporting and Power BI initiatives

What We’re Looking For

A few years of experience working as a Systems Analyst, Business Systems Analyst, Application Analyst, CRM Analyst or similar
Experience supporting a relational database-driven CRM or business application
Hands-on experience with Microsoft Azure
Experience working with APIs, system integrations and data transformation
Working knowledge of SQL and relational databases
Experience documenting systems, processes, requirements and current-state environments
Strong troubleshooting skills and comfort working with legacy systems and custom solutions
Ability to translate business requirements into practical system improvements

Nice to Have

Experience with Maximizer CRM - not required
Experience with Microsoft Dynamics 365 Business Central
Experience with association management systems, membership platforms or benefits administration environments
Power BI exposure

The organization currently operates several legacy and highly customized solutions and is approaching the point where its existing CRM can no longer effectively support all of its business requirements. This individual will help keep the current environment running while laying the groundwork for the organization’s next-generation platform.

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More about this job

Responsibilities

Support and improve the existing Maximizer CRM environment, including troubleshooting, data quality, integrations, data transformation, and custom functionality. Document current systems and processes, identify gaps, and gather requirements to support the assessment and selection of a future CRM or association management platform.

Requirements

Candidates should have a few years of experience in systems, business systems, application, or CRM analysis, including support for a relational database-driven application. They should have hands-on Microsoft Azure experience, working knowledge of SQL, APIs, integrations, and data transformation, and the ability to troubleshoot systems and document processes and requirements.

Skills

CRM Support
Systems Analysis
Data Integration
Data Transformation
API Integration
SQL
Relational Databases
Microsoft Azure
Troubleshooting
Data Quality
Requirements Gathering
Process Documentation
Current-State Analysis
Maximizer CRM
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Systems Analyst
Business Systems Analyst
Application Analyst
CRM Analyst
Maximizer CRM
Microsoft Azure
Power BI
SQL
Relational Databases
APIs
System Integrations
Data Transformation
Flat-File Feeds
Cloud-Hosted Systems
Data Quality
Data Exports
Data Cleanup
Data Reconciliation
Custom CRM Fields
Workflows
Current-State Documentation
Requirements Gathering
Needs Analysis
Association Management Systems
Membership Platforms
Benefits Administration
Legacy Systems
Process Improvement

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