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Bilingual Supervisor, Customer Service
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Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
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- Full-time
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Contract Administration Specialist
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Administrative Coordinator, Co-op Education & Workplace Partnerships
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St. Catharines, ON · Main Campus (Employees)
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Senior Capture Manager – National Strategic Pursuits
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- $156,960 to $200,000 CAD / year
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Project Manager - Infrastructure L1
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Robert Half

Technical Product Manager

Mississauga, ON, Canada

$85,000 to $100,000 CAD / year · Full-time

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Job details

Pay: $85,000 to $100,000 CAD / year
Job type: Full-time
Apply by: Dec 11, 2026
Experience: Ideally 2–3 years of relevant professional experience; recent engineering graduates with strong co-op, internship, or applicable technical experience may also be considered.
Posting language: English
Posted: Nov 11, 2026

Original job description

This job posting is for a current vacancy with our client.

Our client, an established engineering and manufacturing organization specializing in electronic controls and automation solutions for heavy equipment and industrial machinery, is seeking a Product Manager to join their growing Sales & Marketing team.

This is a highly technical, customer-facing opportunity for someone with a strong engineering foundation who enjoys understanding how equipment works, engaging with customers, and identifying opportunities for new product development. The successful candidate will work directly with equipment manufacturers to understand their applications, technical challenges, and operational requirements, translating those insights into clearly defined product requirements for engineering teams.

This newly created position supports the organization's continued growth and focuses primarily on the early stages of product development, including customer discovery, technical requirements gathering, market evaluation, and product definition. Working closely with Engineering, Production, Quality, Sales, and Marketing, the Product Manager will play an important role in shaping future products and supporting their successful introduction to market.

Key Responsibilities

Lead front-end product discovery and definition by identifying customer requirements, technical applications, and emerging market opportunities.
Engage directly with heavy equipment manufacturers, engine manufacturers, and other OEM customers to understand their equipment, operational challenges, and product needs.
Conduct detailed technical discovery discussions, asking thoughtful questions to identify application requirements and potential product solutions.
Gather, assess, and document technical specifications, including electrical inputs/outputs, motors, power requirements, data sheets, embedded software functionality, communication interfaces, and dimensional constraints.
Translate customer needs and technical findings into clear, actionable product requirements for engineering and development teams.
Serve as a key liaison between customers and multidisciplinary engineering teams throughout product definition and development.
Develop a comprehensive understanding of the organization's electronic control products, including circuit boards, connectors, embedded software, electrical interfaces, and power systems.
Participate in New Product Introduction (NPI) initiatives, supporting the progression of products from initial concept and requirements definition through development, production, and commercial launch.
Contribute to new product opportunities involving industrial automation, autonomous equipment, robotics, and advanced electronic control technologies.
Collaborate with Engineering, Production, Quality, Sales, and Marketing to ensure product requirements align with technical capabilities, customer expectations, and business objectives.
Research industry developments, competitor offerings, emerging technologies, customer trends, and applicable regulatory requirements to support product planning.
Assist with product positioning, technical marketing materials, product launches, and customer-facing communications.
Travel to customer sites as required, primarily throughout the United States, with occasional international travel.

Qualifications & Experience

Bachelor's degree in Electrical Engineering, Electronics Engineering, Software Engineering, Computer Engineering, Mechatronics, Controls/Automation Engineering, or a closely related technical discipline.
Ideally 2–3 years of relevant professional experience; recent engineering graduates with strong co-op, internship, or applicable technical experience may also be considered.
Solid foundational understanding of electronic systems, electrical controls, inputs/outputs, power requirements, and software or embedded-system functionality.
Strong interpersonal and communication skills, with the ability to engage confidently with customers and technical stakeholders.
Ability to understand complex technical information, ask effective discovery questions, and translate customer needs into clear product requirements.
Strong written and verbal English communication skills, including the ability to prepare accurate technical documentation and communicate requirements effectively.
A curious, analytical, and solutions-oriented mindset, with a genuine interest in learning new technologies, applications, and products.
Excellent organizational skills, attention to detail, and the ability to balance thorough technical evaluation with practical decision-making.
Comfortable collaborating across engineering, manufacturing, commercial, and customer-facing teams.
Valid Ontario G driver's licence, access to a vehicle, and willingness to travel to customer locations.
Ability to travel to the United States and internationally as required.
Comfortable working primarily onsite in Mississauga.

Non-Negotiable Requirements

Engineering degree in a relevant technical discipline.
Strong foundational knowledge of electrical/electronic systems, controls, and technical product functionality.
Excellent interpersonal skills and the ability to communicate effectively with customers and engineering professionals.
Demonstrated ability to understand technical requirements, ask meaningful questions, and approach problems analytically.
Strong willingness to learn, attention to detail, and ability to adapt to new technologies and applications.
Valid driver's licence and access to a vehicle.
Availability to work approximately four days per week onsite in Mississauga.
Ability to travel to the United States as required.

Nice to Have

MBA or additional education in business, technology management, or product strategy.
Experience in Product Management, Product Development, Applications Engineering, Technical Sales, or customer-facing engineering.
Industry exposure to heavy equipment, industrial automation, electronic controls, off-highway vehicles, mining, agriculture, engines, marine equipment, or automotive technologies.
Familiarity with embedded systems, circuit boards, CAN-based communication, industrial sensors, machine automation, autonomous equipment, or robotics.
Experience working directly with OEM customers to identify technical challenges and develop product requirements.
Exposure to competitive analysis, market research, product roadmaps, or commercial product strategy.
Previous involvement in New Product Introduction (NPI), engineering development, or cross-functional product launches.
Relevant engineering co-op, internship, or technical project experience.

Why Consider This Opportunity?

This is an exciting opportunity for an early-career engineering professional looking to build a career in technical Product Management while remaining closely connected to engineering, innovation, and industrial technology.

The successful candidate will gain exposure to global equipment manufacturers, collaborate with an experienced multidisciplinary engineering team, and contribute to the development of electronic control solutions used across a variety of industrial applications.

Beyond the immediate responsibilities, the organization is looking for someone interested in growing with the business over the long term. This position offers meaningful professional development and the potential to progress into broader product and business leadership responsibilities as part of the organization's long-term succession planning.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to connect exceptional talent with outstanding career opportunities.

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More about this job

Responsibilities

Lead customer discovery and define technical product requirements for electronic control solutions used in heavy equipment and industrial machinery. Coordinate with customers and cross-functional teams on product development and launches, while contributing to market research, product positioning, and technical communications.

Requirements

A relevant engineering bachelor's degree and foundational knowledge of electrical or electronic systems, controls, and technical product functionality are required; early-career candidates with approximately 2–3 years of experience or relevant co-op, internship, or project experience are considered. Candidates must communicate effectively with customers and engineering teams, analyze and document technical requirements, have a valid driver's licence and vehicle, be available onsite in Mississauga about four days per week, and be able to travel to the United States.

Skills

Technical Product Management
Customer Discovery
Requirements Gathering
Electrical Systems
Electronic Controls
Embedded Systems
Product Development
New Product Introduction
Technical Communication
OEM Customer Engagement
Market Research
Competitive Analysis
Cross-Functional Collaboration
Product Definition
Industrial Automation
Analytical Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Electronic Controls
Heavy Equipment
Industrial Machinery
Electrical Inputs And Outputs
Power Systems
Circuit Boards
Connectors
Embedded Software
Communication Interfaces
CAN-Based Communication
Industrial Sensors
Machine Automation
Autonomous Equipment
Robotics
New Product Introduction
Product Requirements
Customer Discovery
OEM Customers
Market Research
Competitive Analysis
Product Roadmaps
Technical Marketing
Engineering Development
Cross-Functional Product Launches
Off-Highway Vehicles
Mining
Agriculture
Engines
Marine Equipment
Automotive Technologies

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