Manager of Technology Solutions
- Arran–Elderslie, ON, Canada
- Chesley, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Experience
- 5–8 years of experience in sales, leadership, technology support, or related industries
- Posting language
- English
- Posted
Original job description
Now Hiring: Manager of Technology Solutions
If you’re someone who thrives at the intersection of technology, customer success, and strategic leadership, this is your opportunity to lead innovative equipment and technology solutions in a growing, forward-thinking organization. This isn’t just a sales or support role - it’s a leadership position where you’ll help customers maximize the value of their technology investments while driving innovation across the business.
From precision systems and telematics to customer onboarding and ongoing support, you’ll play a key role in helping customers work smarter, more efficiently, and with greater confidence.
What You’ll Be Doing
You’ll lead and grow the organization’s technology solutions program - supporting customers before, during, and long after the sale. Your day-to-day will include:
This is more than a management role - it’s an opportunity to help shape the future of technology and customer support within an organization that values innovation, leadership, and long-term growth.
Technology continues to transform the way customers operate - and this role puts you at the center of that evolution. If you enjoy combining leadership, technical expertise, and customer relationships to create meaningful results, this is an opportunity to build something impactful while growing your career.
Ready to take the next step?
Join a company where innovation, customer success, and technology come together to drive the future forward.
If you’re someone who thrives at the intersection of technology, customer success, and strategic leadership, this is your opportunity to lead innovative equipment and technology solutions in a growing, forward-thinking organization. This isn’t just a sales or support role - it’s a leadership position where you’ll help customers maximize the value of their technology investments while driving innovation across the business.
From precision systems and telematics to customer onboarding and ongoing support, you’ll play a key role in helping customers work smarter, more efficiently, and with greater confidence.
What You’ll Be Doing
You’ll lead and grow the organization’s technology solutions program - supporting customers before, during, and long after the sale. Your day-to-day will include:
- Managing the sales and support of technology-related products and solutions
- Building strong customer relationships and delivering tailored solutions
- Supporting sales teams with integrated technology opportunities
- Leading customer onboarding, training, and post-sale optimization programs
- Conducting system health checks, software updates, and seasonal readiness initiatives
- Troubleshooting hardware, software, and connectivity issues both remotely and in the field
- Monitoring telematics platforms and identifying opportunities to improve performance and uptime
- Collaborating with sales, service, parts, and marketing teams to support customer success
- Managing department planning, sales targets, inventory coordination, and operational performance
- Representing the company at trade shows, demonstrations, clinics, and customer events
- You’re a strong communicator, strategic thinker, and passionate about helping customers succeed through technology.
- 5–8 years of experience in sales, leadership, technology support, or related industries
- Strong understanding of equipment, operations, or customer-focused technology solutions
- Experience with telematics, diagnostics, software ecosystems, or connected technologies
- Proven ability to lead teams, manage projects, and achieve business goals
- Comfortable explaining technical concepts in a practical, customer-friendly way
- Highly organized with strong multitasking and problem-solving skills
- Experience with business systems, Microsoft 365, and evolving technology platforms
- Customer-focused mindset with a proactive, solutions-driven approach
This is more than a management role - it’s an opportunity to help shape the future of technology and customer support within an organization that values innovation, leadership, and long-term growth.
- Competitive compensation package
- Comprehensive benefits (health, dental, vision, life insurance)
- RRSP/TFSA matching
- Company vehicle and technology tools
- Ongoing training and professional development opportunities
- Supportive team culture with real growth potential
Technology continues to transform the way customers operate - and this role puts you at the center of that evolution. If you enjoy combining leadership, technical expertise, and customer relationships to create meaningful results, this is an opportunity to build something impactful while growing your career.
Ready to take the next step?
Join a company where innovation, customer success, and technology come together to drive the future forward.
More about this job
Responsibilities
You will lead and grow the organization’s technology solutions program, supporting customers throughout the sales process and beyond. This includes managing sales and support, building customer relationships, and collaborating with various teams to ensure customer success.
Requirements
Candidates should have 5-8 years of experience in sales, leadership, or technology support, with a strong understanding of customer-focused technology solutions. A proven ability to lead teams and manage projects is essential, along with excellent communication and problem-solving skills.
Skills
- Customer Success
- Strategic Leadership
- Sales Management
- Technology Support
- Telematics
- Diagnostics
- Software Ecosystems
- Project Management
- Problem Solving
- Communication
- Technical Concepts
- Multitasking
- Organizational Skills
- Customer-Focused Mindset
- Solutions-Driven Approach
- Microsoft 365
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- RRSP/TFSA Matching
- Company Vehicle
- Technology Tools
- Ongoing Training
- Professional Development Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Management & Leadership
- Sales
- Customer Service & Support
- Agriculture
Keywords
- Technology Solutions
- Customer Success
- Sales
- Support
- Telematics
- Diagnostics
- Software
- Connected Technologies
- Leadership
- Innovation
- Customer Onboarding
- Training
- System Health Checks
- Troubleshooting
- Operational Performance
- Trade Shows
- Demonstrations
- Customer Events
- Microsoft 365
- Problem Solving
- Multitasking
- Customer Relationships
- Sales Targets
- Inventory Coordination
- Equipment
- Farming
- Dairy Product Manufacturing
- Fisheries