Find work in Canada.

333,501 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
Manager, Maintenance - Housing
Bethany Care Society
Calgary, AB
Full-time
Post-secondary education in Facilities Management, Building Operations, Engineering Technology, Construction Management, a skilled trade, or a related discipline. Anequivalent combination…
Added 11 mins ago
Production Technician 3
Vecima Networks Inc.
Saskatoon, SK
Full-time
Diploma or Certificate indicating completion of an Electronics Technician and/or Technologist course from a Canadian Recognized Post-Secondary Institution or equivalent
Added 11 mins ago
Senior Business Systems Analyst (SAP)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
Strong analytical, facilitation and communication skills, plus related post-secondary education.
Added 11 mins ago
Manager, Security & Life Safety
Cadillac Fairview
Richmond, BC
Full-time
Ensure all technology systems supporting security, life safety functions are maintained, upgraded, and audited regularly in accordance with manufacturer specifications, CF standards, and…
Added 11 mins ago
Human Resources Coordinator
Indigo Books & Music
Toronto, ON
$45,000 to $65,000 CAD / year
Full-time
Working closely with Human Resources Managers and business partners, Total Rewards and other Centres of Excellence, HR Technology and Payroll, the HR Coordinator maintains high-quality…
Added 23 mins ago
Marketing Supervisor
Access Communications Cooperative Limited
Regina, SK
Full-time
An undergraduate degree in business with a major in Marketing or related post-secondary education.
Added 23 mins ago
Sr. FP&A Analyst
Pizza Hut
Vaughan, ON
$81,400 to $101,640 CAD / year
Full-time
Post-secondary education or degree in Finance, Commerce, Business, Accounting, Economics or a related field. CPA designation or active pursuit is an asset.
Added 23 mins ago
Sr. FP&A Analyst
Pizza Hut
Vaughan, ON
$81,400 to $101,640 CAD / year
Full-time
Post-secondary education or degree in Finance, Commerce, Business, Accounting, Economics or a related field. CPA designation or active pursuit is an asset.
Added 24 mins ago
Human Resources Coordinator
Indigo
Toronto, ON
$45,000 to $65,000 CAD / year
Full-time
Working closely with Human Resources Managers and business partners, Total Rewards and other Centres of Excellence, HR Technology and Payroll, the HR Coordinator maintains high-quality…
Added 24 mins ago
Systems Administrator
The Driving Force Group of Companies
AB · Greater Edmonton Metropolitan Area
Full-time
1 to 3 years of experience in IT helpdesk, technical support, cloud administration, or a related role, backed by post-secondary education in Information Technology, Computer Science,…
Added 25 mins ago
Marketing Technologist - AI & Automation
Morison Insurance Brokers Inc.
Hamilton, ON
Full-time
Post-secondary diploma or degree in Marketing, Communications, Computer Science, or a related field - or equivalent hands-on experience
Added 25 mins ago
Administrative Professional
Engaged
Cambridge, ON
Full-time
Post-secondary education in Office Administration, or a related field.
Added 41 mins ago
Part Time Professor- Honours Bachelor of Community Mental Health
Durham College
Oshawa, ON
Part-time
Durham College (DC) is a leading post-secondary institution that
Added 41 mins ago
Transitional Case Manager - Addiction, Substance Use Disorder Service
CMHA Thames Valley Addiction and Mental Health Services
London, ON
$27.14 to $37.26 CAD / hour
Part-time
Share in the provision of face-to-face Entry / First Contact / Intake Services as well as using virtual technology and clinical conferencing
Added 54 mins ago
Territory Manager - Survey (Niagara)
Brandt Group of Companies
Stoney Creek, NB
Full-time
Post-secondary education in Business, Engineering, Construction or Surveying considered an asset.
Added 54 mins ago
Human Resources Manager
ITD Industries Inc.
Toronto, ON
Full-time
A bachelor’s degree or equivalent post-secondary education in Human Resources Management.
Added 55 mins ago
Wealth Management - Finance Internship-Co-op - Winter 2027
Scotiabank
Toronto, ON
You are currently enrolled in post-secondary education.
Added 55 mins ago
Wealth Management - Data Analytics Internship-Co-op - Winter 2027
Scotiabank
Toronto, ON
You are currently enrolled in post-secondary education.
Added 55 mins ago
Wealth Management - ScotiaMcLeod Internship-Co-op - Winter 2027
Scotiabank
Toronto, ON
You are currently enrolled in post-secondary education.
Added 55 mins ago
Wealth Management - Operations Internship-Co-op - Winter 2027
Scotiabank
ON · Edmonton, ON
You are enrolled in post-secondary education.
Added 55 mins ago
Maintenance Technician II
HelloFresh
Calgary, AB
Post-secondary Education in Mechanical or Electro-Mechanical Engineering Diploma or equivalent work experience
Added 55 mins ago
Inventory Associate/Driver
Retail Services WIS Corporation
Prince George, BC
Part-time
WE Count - We are passionate about our people, technology, and process because when you succeed, we succeed.
Added 1 hour ago
Intermediate/Senior Group Underwriter
Saskatchewan Blue Cross
Saskatoon, SK
Full-time
Completion of a Bachelor’s Degree from an accredited post-secondary institution in Mathematical Sciences, Commerce, relevant field, or an equivalent combination of education, training, and…
Added 1 hour ago
Library Services Assistant (26:152)
Northern Lights College
Dawson Creek, BC
Full-time
Experience working in a post-secondary library environment.
Added 1 hour ago
1.0 FTE (term) Inclusion Support Teacher, Trafalgar Middle School
School District #8 (Kootenay Lake)
Nelson, BC
Full-time
…implement competency-based goals and objectives in Individualized Education Plans (IEPs) in an inclusive…

Robertson College

Learner Experience Guide

Calgary, AB, Canada

Pay: Starting Annual Salary: $45,000
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Robertson is the School of New Work. Our vision is for everyone to have a good life through a prosperous and fulfilling career. Robertson’s mission is to empower our students with the most relevant training and up-to-date industry insights to thrive in a modern work environment.

The Robertson team assists both during and after graduation to ensure students have the tools they need to succeed in a new career. Robertson team members serve as guides for our students on their career paths as they navigate their college and educational experiences during their time at Robertson.

Role Overview

The Learner Experience Guide (LEG) is the primary advocate and navigator for students throughout their entire journey at Robertson. They are the first point of contact and are responsible for the onboarding of new learners within the first 30 days of enrollment, with ongoing engagement support. This role ensures students are supported from enrollment to graduation. The LEG team manages non-academic barriers, facilitates essential assessments, and acts as the central hub for student communication and resource referral.

Key Responsibilities

Student Onboarding & Early Engagement

Serve as the first point of contact for all enrolled students starting in a given month via phone, Salesforce ticketing, virtual meetings and in-person.
Facilitate student orientations and webinars/workshops designed to integrate new learners into the college environment.
Administer and proctor mature entrance assessments to ensure students are prepared for their academic programs, as needed.
Monitor student progress during the critical early stages of their program and engage proactively when support is needed.
Participate in the activation of student Salesforce accounts as required with leadership oversight.

Comprehensive Learner Support

Participate in the Learner Review Committee (LRC) process; draft and send applicable communications and support learners flagged for intervention.
Facilitate requests for additional support by referring students to academic teams or external agencies.
Respond to all inquiries regarding non-academic issues, triaging complex matters to the appropriate departments.
Respond to student support requests via the Salesforce Ticketing system as per service standards.
Assist with graduation coordination as required.
Complete student graduation checks as required.
Print student IDs and process bus pass requests as required.

Records, Documentation & Graduation

Perform regular audits to ensure student engagement is consistent and files are accurately maintained per regulatory requirements.
Complete graduation review checks, including the review of student files before program completion.
Oversee the printing and distribution of diplomas and transcripts.
Process legal name change requests and continuously update internal process documents to reflect current workflows.

Collaborative & College Activities

Liaise between students and internal teams to solve multi-faceted problems.
Accurately communicate student feedback to internal departments to drive improvements in the student experience.
Participate in staff meetings, training sessions, and special projects, including providing reception coverage as required.
Provide reception coverage as required.

Minimum Qualifications

Post-secondary education is an asset.
Work experience within a business and/or post-secondary education setting; a general or specific understanding of careers within healthcare, community service, business, and technology is an asset.
An understanding of the needs of a diverse student population and how to interact effectively with a multicultural student body.
Ability to work independently, prioritize work, and coordinate tasks to meet end results in a fast-paced environment.
Knowledge and experience with course development software and Learning Management Systems (LMS) would be an asset.
Strong communication and customer service skills, and the ability to build and maintain effective working relationships with students, stakeholders, and team members.
Ability to multitask and manage deadlines in a fast-paced environment.
Highly self-motivated and self-directed; objective-oriented with a high-level attention to detail.
Ability to work in a diverse, inclusive environment.
Strong problem-solving, analytical, and critical thinking skills.
Strong computer and digital literacy skills.
A clear Criminal Record Check.

Job Types: Full-time

Location: Calgary/Edmonton

Schedule: Monday to Friday

Starting Annual Salary: $45,000

WHY WORK WITH US

Education Canada Group (the parent company of Robertson College) is an equal opportunity employer. We believe that having a diverse and inclusive workplace is not only the right thing to do, but also what will take our team to the next level. Diversity is a strength that allows our team to reach new heights. Our team is as diverse as our learners, with individuals coming from a variety of different cultures, ethnicities, and backgrounds. From our front-line team members to the CEO, we are committed to creating an environment that respects each individual's background, experience, ideas and perspectives. Our dedication to creating an environment that is welcoming and inclusive of everyone, regardless of their age, race, ethnicity, religion, gender, sexual orientation, socio-economic background, physical ability, and other differences, is evident in the way we communicate, in our day-to-day actions, and in how we celebrate.

Our culture is one of inclusion and respect, and we are committed to continuous growth and to creating and maintaining an environment of belonging.

Don’t feel like you meet every requirement? We encourage you to apply anyways! Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement. We don't look for flawless checklists; we look for potential, passion, and purpose. As an education provider, we believe in growth and continuous learning. If you possess the drive and share our core values, your unique perspective might be exactly what our team is missing.

We offer:

Work Life Balance- Hybrid work for most positions (after successful completion of probation).
Career Development- opportunities for tuition assistance for professional growth and skill development
$25 Cell phone allowance at hire for most employees
Dental Care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off - Three weeks vacation at start, five personal days, two extra PTO days for #CelebrateEverything, MeTime for most employees every week.
Paid time off for most positions over the Christmas holiday break (up to 3 days)
RRSP match
Vision care
Opportunities to join campus committees: Social, DEI&B, Health and Safety and Artificial Intelligence - You can choose what you’re passionate about and let your leadership skills shine!

If you would like to request reasonable accommodations for the interview process, please let us know.

All applicants must be legally eligible to work in Canada. You will be required to provide documentation demonstrating your eligibility, such as a valid work permit or proof of Canadian citizenship or permanent resident status.

As a company we are committed to uplifting indigenous voices, respecting traditional lands, raising awareness and working in collaboration with Indigenous partners in the spirit of reconciliation.

We acknowledge that our campus located in Winnipeg is on Treaty 1 territory, the traditional lands and waters of Anishinaabe [AH - NISH - AH - NAH – BAY], Ininiwak, Anishininiwak, Dakota, and Dene (DEN-EH) peoples, and the National Homeland of the Red River Métis. We acknowledge that our water is sourced from Shoal Lake 40 First Nation located on Treaty 3.

In Alberta, We acknowledge Robertson College is on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai (Gay-aynah), Piikani (Pe-gun-ee)), the Tsuut’ina (soot-tin-a), the Iyarhe (E-a-hey) Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.

In Edmonton on Treaty 6 territory, a traditional gathering place, traveling route and home for many Indigenous Peoples including the Nehiyawak/Cree, Tsuut’ina, Niitsitapi/Blackfoot, Métis, Nakota Sioux, Haudenosaunee/Iroquois, Dene Suliné, Anishinaabe/Ojibway/Saulteaux, and the Inuk/Inuit.

We thank all applicants, but only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Learner Experience Guide acts as the primary advocate and navigator for students, managing onboarding, engagement, and non-academic support throughout their educational journey. They are responsible for maintaining accurate student records, facilitating assessments, and liaising between students and internal departments to ensure a successful experience.

Requirements

Candidates should possess strong communication and customer service skills, with the ability to work in a fast-paced, diverse environment. While post-secondary education is considered an asset, the role requires proficiency in digital tools and the ability to manage student data effectively.

Skills

Student onboarding
Customer service
Salesforce
Communication
Problem-solving
Analytical skills
Critical thinking
Digital literacy
Time management
Multitasking
Record keeping
Interpersonal skills
LMS management

Benefits

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care
Tuition assistance

Visa sponsorship

Not detected in the job text

Keywords

Learner Experience Guide
Student Onboarding
Salesforce
Learning Management Systems
LMS
Student Support
Academic Administration
Higher Education
Customer Service
Data Auditing
Record Management
Conflict Resolution
Diversity and Inclusion
Professional Development
Tuition Assistance
Hybrid Work
Regulatory Compliance
Student Engagement
Education Administration

Report this job