IT - Systems Administrator V Service Now - Systems Administrator

Our client is a top financial institution with significant North American holdings.  They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.
 
Introduction:
Robertson is seeking a skilled IT - Systems Administrator V Service Now - Systems Administrator to join our client in support of an existing vacancy.

Employment Type: 12 months with potential to extend
Base Salary: Starting form $54 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM
 
Job Responsibilities:

• Design and implement solutions following established IT Service Management policies and standards
• Ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives
• Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas
• Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates
• Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements
• Lead/contribute to architecture, design & code reviews of IT Service Management solutions
• Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts
• Perform off-hours maintenance and deployments for system releases and provide 24x7 support to maintain service availability
• Code deployment in 15 instances of ServiceNow
  

Experience & Qualification Requirements:

• Post secondary degree required
• 5+ years of Systems administrator experience with service now required
• CSA certification
• Strong communication skills
• Development experience
• Banking experience
• ITIL 4

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
  
Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.