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Added 3 mins ago
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Robertson & Company Ltd.

IT - Systems Administrator V Service Now - Systems Administrator

Toronto, ON, Canada

Pay: Employment Type: 12 months with potential to extend Base Salary: Starting form $54 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday-Friday, 9:00 AM – 5:00 PM
Job type: Contract
Apply by: Oct 29, 2027
Experience: 5+ years of Systems administrator experience with service now required
Posting language: English
Posted: Sep 25, 2026

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Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Robertson is seeking a skilled IT - Systems Administrator V Service Now - Systems Administrator to join our client in support of an existing vacancy.

Employment Type: 12 months with potential to extend
Base Salary: Starting form $54 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM

Job Responsibilities:

Design and implement solutions following established IT Service Management policies and standards
Ensure delivered solution enables the organization to manage incidents, problems, changes and service requests with respect to risk, cost, control, IT governance, compliance and business performance objectives
Provide technical and thought leadership in both system integration as well as application development and promote best practices in these areas
Work closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimates
Review internal artifacts and deliverables received from vendor partners to ensure they meet solution requirements
Lead/contribute to architecture, design & code reviews of IT Service Management solutions
Troubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution efforts
Perform off-hours maintenance and deployments for system releases and provide 24x7 support to maintain service availability
Code deployment in 15 instances of ServiceNow

Experience & Qualification Requirements:

Post secondary degree required
5+ years of Systems administrator experience with service now required
CSA certification
Strong communication skills
Development experience
Banking experience
ITIL 4

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Design and implement ServiceNow IT service management solutions that support incident, problem, change, and service request processes while meeting risk, compliance, governance, and business objectives. Lead or contribute to integration and development practices, reviews, troubleshooting, deployments, and production support.

Requirements

A post-secondary degree, at least five years of ServiceNow systems administration experience, and CSA certification are required. Development experience, strong communication skills, and ITIL 4 are also specified; banking experience is an additional qualification.

Skills

ServiceNow Administration
IT Service Management
Systems Administration
System Integration
Application Development
Solution Design
Architecture Reviews
Code Reviews
Troubleshooting
Root Cause Analysis
Incident Management
Change Management
IT Governance
ITIL 4
Communication

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
CSA Certification
IT Service Management
Systems Administration
System Integration
Application Development
ITIL 4
Incident Management
Problem Management
Change Management
Service Requests
IT Governance
Compliance
Solution Architecture
Code Reviews
Root Cause Analysis
Production Support
System Deployments
Banking
Risk Management

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