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Added 17 mins ago
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Senior Analyst, Retail Lending Account Management
CIBC
Toronto, ON
- Full-time
As the Senior Analyst, Account Management, Retail Lending, you will be responsible for analyzing operational results of credit processes and provide recommendations for improvements to…
Added 1 hour ago
BB
IAM Analyst II
Best Buy Canada
Newmarket, ON
- Full-time
As an Identity & Access Management analyst II (6-month contract), you’ll support secure and efficient IAM operations, own complex work, and resolve escalated access issues. You’ll also…
Added 1 hour ago
UC
E-Commerce & Logistics Analyst
Uniqlo Canada
Toronto, ON
- $84,000 to $87,000 CAD / year
- Full-time
Reporting directly to the Project Manager and Logistics Specialist, the E-Commerce & Logistics Analyst plays a pivotal role within our logistics team. In this position, you will champion…
Added 2 hours ago
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Accounting Analyst, Reconciliations
Alimentation Couche-Tard
Laval, QC
- Full-time
As part of Alimentation Couche-Tard's Operational Accounting team, the Reconciliation Accounting Analyst will provide accounting support services to the stores under his/her responsibility.
Added 2 hours ago
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Information Officer Analyst (Economics)
Government of Nunavut
Iqaluit, NU
- Full-time
Working within the Nunavut Bureau of Statistics and reporting to the Territorial Statistician, the Information Officer/Analyst (Economics) is accountable for producing a wide variety of…
Added 2 hours ago
LC
Senior Analyst, Transport Business Development
Loblaw Companies Limited
Brampton, ON
- Full-time
The Transportation Business Development Sr. Analyst plays a key role in ensuring Loblaw Transportation's vendor freight programs are financially accurate, profitable, and operationally…
Added 2 hours ago
FC
Information Technology Analyst
FIKA Company
AB · Edmonton, AB
- Full-time
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home…
Added 2 hours ago
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Senior Data Analyst
GOcxm
Toronto, ON
- Full-time
🚀 We're growing! Our Data Services team is hiring and looking for a talented Senior Data Analyst who is ready to make an impact, grow their career, and work alongside an exceptional group…
Added 2 hours ago
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Senior Data Analyst (FT)
Brand-FX
Toronto, ON
- Contract
🚀 We're growing! Our Data Services team is hiring and looking for a talented Senior Data Analyst who is ready to make an impact, grow their career, and work alongside an exceptional group…
Added 2 hours ago
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Senior Mainframe Test Analyst
Cognizant
Toronto, ON
- $60,000 to $90,000 CAD / year
- Full-time
We are seeking a Senior Mainframe Test Analyst with Strong hands-on testing experience focused on Mainframe technologies. In this role, You will make an impact by ensuring the quality,…
Added 2 hours ago
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E-Commerce & Logistics Analyst
UNIQLO
Toronto, ON · Greater Toronto Area, Canada
- $84,000 to $87,000 CAD / year
- Full-time
Reporting directly to the Project Manager and Logistics Specialist, the E-Commerce & Logistics Analyst plays a pivotal role within our logistics team. In this position, you will champion…
Added 2 hours ago
SC
Accounting Analyst (Contract)
Staples Canada
Richmond Hill, ON
- $47,800 to $59,750 USD / year
- Full-time
Added 2 hours ago
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Senior Data Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Manager of RA&S Marketing Analytics, the Senior Data Analyst, you will play a key role in this transformation. You will lead analytics from business-question definition…
Added 3 hours ago
AG
Analyste FP&A Sénior - Senior FP&A Analyst
Amiel Group
Laval, QC
- Full-time
At our company, the role of Senior FP&A Analyst goes far beyond simply producing reports. We’re looking for a curious, proactive, and results-oriented individual who can transform financial…
Added 3 hours ago
RE
Data Analyst
Renewall Energy Inc
Halifax, NS
- Full-time
Renewall Energy Inc. (REI) is Nova Scotia’s first retail renewable energy provider, giving homes and businesses a choice in where their electricity comes from for the first time. We’re…
Added 3 hours ago
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SOC Analyst (Night Shift)
ATCO
Calgary, AB
- Full-time
As a Security Operations Centre (SOC) Analyst - Nights, you will serve as a first responder to security incidents and are integral in preventing, detecting, and responding to cyber threats…
Added 3 hours ago
PC
Senior Technical Support Analyst
Parkland Corporation
Montreal, QC · Calgary, AB
- Full-time
…annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial…
Added 4 hours ago
NE
Quality Analyst
NRG Energy
Calgary, AB
- Full-time
The Customer Care Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions to support quality, compliance, and customer experience objectives across…
Added 4 hours ago
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Compliance Analyst III
Robertson & Company Ltd.
Toronto, ON
- Contract
…management, private clients, commercial banking, treasury, and retail…
Added 4 hours ago
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Sp°cialiste, R°mun°ration - CA
The Home Depot Canada
Toronto, ON
- Full-time
The Compensation Analyst supports the administration and delivery of compensation programs that align with Home Depot's business objectives and associate needs. This role is responsible for…
Added 4 hours ago
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Business System Analyst
Kelly
Toronto, ON
- Full-time
Added 4 hours ago
HH
Financial Analyst
Home Hardware Stores Limited
St. Jacobs, ON
- Full-time
As a Financial Analyst, you will play a key role in supporting the monthly close and ongoing financial operations for our internal corporate departments, including Payroll and Supply Chain.…
Added 4 hours ago
FW
Financial Analyst
Fitness World Canada
Vancouver, BC
- Full-time
…financial decisions - and that's where you come in. As a Financial Analyst reporting to our VP of Finance, you'll translate business operations into actionable financial insights that guide…
Added 4 hours ago
Quality Analyst
NRG
AB · Edmonton, AB · Calgary, AB
The Customer Care Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions to support quality, compliance, and customer experience objectives across…
Added 4 hours ago
M
Business Analyst, Capital Markets
Maarut
Montreal, QC
- Contract
analyst profile in retail banking, cards, credit or payments, with no

Robertson & Company Ltd.

IT - Technical Analyst III

Toronto, ON, Canada

Contract Period: 12 months with potential to extend or convert Pay Rate: Starting form $30 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday-Friday, Core business hours · Contract

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Job details

Pay: Contract Period: 12 months with potential to extend or convert Pay Rate: Starting form $30 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday-Friday, Core business hours
Job type: Contract
Apply by: Oct 18, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Robertson is seeking a skilled IT - Technical Analyst III to join our client in support of an existing vacancy.

Contract Period: 12 months with potential to extend or convert
Pay Rate: Starting form $30 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday-Friday, Core business hours

Job Responsibilities:

Coordination and execution of the Change Management process on a daily basis, providing both process and client support
Serve as a subject matter expert on IT Service Management Change Management process and tool
Chair / manage various Technology Change Management related meetings
Review submitted Change requests for completeness, integrity and compliance with process requirements
Evaluate risk and impact associated with submitted Changes
Work with the team to define, document, enforce, and support ITSM policies, processes, and procedures including making recommendations for improvements
Facilitate scheduled and adhoc process training with stakeholders
Updates and presents key performance metrics for the Enterprise Change Management process as well as adhoc requests for the various business units and support teams
Drive process and organizational maturity as it pertains to IT Service resolution activities Management and ITIL
Facilitation of collision mitigation and conflict
Facilitation of the Change Post Implementation Review (CPIR) process to document and track plans to improve change success
Operational and relational integration with other IT processes and teams (Incident, Problem, Configuration)

Experience & Qualification Requirements:

post-secondary degree required
5 years in IT process mgmt. role
IT Technical Support experience
Service Now
MS office
ITIl V
Experience reviewing technical documentation
Asset management experience
Enterprise Operations environment experience
Knowledge of IT change management and ITIL methods and procedures

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Coordinate and oversee the daily IT Change Management process, including reviewing change requests, assessing risk and impact, chairing meetings, and supporting stakeholders. Maintain and improve ITSM policies and procedures, deliver training, report performance metrics, facilitate post-implementation reviews and conflict mitigation, and coordinate with related IT teams.

Requirements

A post-secondary degree and five years of experience in IT process management are required, along with IT technical support experience and knowledge of IT Change Management and ITIL methods. The role also requires experience with ServiceNow, Microsoft Office, technical documentation review, asset management, and enterprise operations.

Skills

IT Change Management
IT Service Management
ITIL
ServiceNow
Technical Support
Risk Assessment
Impact Assessment
Process Management
Change Request Review
Stakeholder Training
Performance Metrics
Technical Documentation
Asset Management
Incident Management
Problem Management
Configuration Management

Visa sponsorship

Not detected in the job text

Keywords

IT Service Management
Change Management
ITIL
ServiceNow
Microsoft Office
Technical Support
Change Requests
Risk Assessment
Impact Assessment
ITSM Policies
Process Improvement
Stakeholder Training
Performance Metrics
Technical Documentation
Asset Management
Enterprise Operations
Incident Management
Problem Management
Configuration Management
Collision Mitigation
Technology Change Management

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