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Added 33 mins ago
Asbestos Analyst
Paracel Laboratories Ltd.
Ottawa, ON
Full-time
Paracel Laboratories is looking for an Asbestos Analyst to join our team in Ottawa (West). The ideal candidate for this role is detail-oriented, dexterous, and driven to meet deadlines in a…
Added 2 hours ago
Analyst II HPLC/GC-MS - Eurofins Cosmetics & Personal Care, Inc.
Eurofins
Toronto, ON
Up to $21.63 CAD / hour
Full-time
Under the direction of Research & Development manager, Analyst II (HPLC and GC-MS) will be responsible for supporting the department through coordinating research activities directed toward…
Added 2 hours ago
Analyst II HPLC/GC-MS - Eurofins Cosmetics & Personal Care, Inc.
Eurofins
Toronto, ON
$21.63 CAD / hour
Full-time
Under the direction of Research & Development manager, Analyst II (HPLC and GC-MS) will be responsible for supporting the department through coordinating research activities directed toward…
Added 3 hours ago
Cost Analyst
Thermon
Oakville, ON
Full-time
The Cost Analyst is a member of the Business Group Finance team responsible for providing cost analysis, cost reporting, and productivity project analysis and planning support to…
Added 3 hours ago
Cost Analyst
Thermon
Orillia, ON
Full-time
The Cost Analyst is a member of the Business Group Finance team responsible for providing cost analysis, cost reporting, and productivity project analysis and planning support to…
Added 3 hours ago
Analyst II HPLC/GC-MS - Eurofins Cosmetics & Personal Care, Inc.
Eurofins
Toronto, ON
Full-time
Under the direction of Research & Development manager, Analyst II (HPLC and GC-MS) will be responsible for supporting the department through coordinating research activities directed toward…
Added 3 hours ago
2027 Private Equity Infrastructure & Real Assets Co-op Analyst
StepStone Group
Toronto, ON
…valuable experience in private equity infrastructure. As a Co-op Analyst, you will gain exposure to diverse companies, assets, capital structures, and become acquainted with various…
Added 3 hours ago
Business Analyst
Vancouver Coastal Health
Vancouver, BC
$38.9 to $55.92 CAD / hour
Full-time
Come work as a Business Analyst with Vancouver Coastal Health (VCH)!
Added 3 hours ago
Biotech Analyst - Level 1 - Bioseparations
SGS
Mississauga, ON
$26 to $27 CAD / hour
Full-time
Execute and perform testing as per methods, following the company’s Standard Operating Procedures, Deviations and Change Control programs and cGMP guidelines.
Added 3 hours ago
Senior Quantitative Developer / Analyst
FP Inc.
Toronto, ON
$95 to $115 CAD / hour
Contract
FP Inc. is partnering with a leading global bank to hire a Senior Quantitative Developer / Analyst for its Global Fixed Income Quantitative Analytics group. The team of 20+ quants and…
Added 4 hours ago
Senior Technical Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
$35 to $43 CAD / hour
Contract
8) Knowledge of IT change management and ITIL methods and procedures
Added 4 hours ago
Technical Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$35 to $40 CAD / hour
Contract
Knowledge of IT change management and ITIL methods and procedures
Added 4 hours ago
Applications Development Senior Analyst, AVP
Citi
Mississauga, ON
Full-time
The Applications Development Senior Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and…
Added 4 hours ago
ITSM Change Management Analyst
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
Contract
TekStaff's Client has a current vacancy for a ITSM Change Management Analyst
Added 4 hours ago
Knowledge Graph Analyst & SME
Tiger Analytics
Toronto, ON
Full-time
Job Title: Knowledge Graph Analyst / SME (6+ years overall experience)
Added 4 hours ago
IT - Technical Analyst III
Robertson & Company Ltd.
Toronto, ON
Contract
Robertson is seeking a skilled IT - Technical Analyst III to join our client in support of an existing vacancy.
Added 7 hours ago
Senior Business Analyst, PHIS
Provincial Health Services Authority
Vancouver, BC
Full-time
…Manager, Public Health Information Systems, the Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts and methods and leads the analysis…
Added 7 hours ago
Analyst, Business Systems - Cardiology
Fraser Health
Surrey, BC
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The Analyst, Business Systems, Health Informatics - Acute Care and Clinical Support, is responsible for providing a range of business and systems analysis and support services to the acute…
Added 12 hours ago
Academic Business Analyst
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
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The Academic Business Analyst plays a key role in the Advancement team by performing strategic analysis to support key business decisions and outcomes. As an employee of SIIT, this position…
Added 12 hours ago
System Integration & Test, Intermediate
General Dynamics Missions System International
Ottawa, ON
Full-time
We are currently looking for a System Integration Verification & Validation Engineering Analyst, Intermediate to join our System Integration & Verification team. You will work as part of a…
Added 13 hours ago
Senior Governance & Control Analyst
TD
Toronto, ON
Full-time
Reporting to the Senior Manager, the Analyst will be part of the G&C Risk Control Self Assessment Transformation team. The role's mandate is to execute the internal control testing plan,…
Added 13 hours ago
System Integration & Test, Intermediate
General Dynamics Missions System International
Ottawa, ON
Full-time
We are currently looking for a System Integration Verification & Validation Engineering Analyst, Intermediate to join our System Integration & Verification team. You will work as part of a…
Added 15 hours ago
Senior Financial Analyst, Capital & IT, Finance Services
University of Calgary
Calgary, AB
Full-time
Finance Services under the AVP Planning & Performance is currently seeking a Full-time Regular Senior Financial Analyst, Capital & IT Reporting.
Added 15 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 15 hours ago
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…

Robertson & Company Ltd.

IT - Technical Analyst III

Toronto, ON, Canada

Pay: Contract Period: 12 months with potential to extend or convert Pay Rate: Starting form $30 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday-Friday, Core business hours
Job type: Contract
Apply by: Oct 18, 2027
Posting language: English
Posted: Sep 30, 2026

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Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Robertson is seeking a skilled IT - Technical Analyst III to join our client in support of an existing vacancy.

Contract Period: 12 months with potential to extend or convert
Pay Rate: Starting form $30 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday-Friday, Core business hours

Job Responsibilities:

Coordination and execution of the Change Management process on a daily basis, providing both process and client support
Serve as a subject matter expert on IT Service Management Change Management process and tool
Chair / manage various Technology Change Management related meetings
Review submitted Change requests for completeness, integrity and compliance with process requirements
Evaluate risk and impact associated with submitted Changes
Work with the team to define, document, enforce, and support ITSM policies, processes, and procedures including making recommendations for improvements
Facilitate scheduled and adhoc process training with stakeholders
Updates and presents key performance metrics for the Enterprise Change Management process as well as adhoc requests for the various business units and support teams
Drive process and organizational maturity as it pertains to IT Service resolution activities Management and ITIL
Facilitation of collision mitigation and conflict
Facilitation of the Change Post Implementation Review (CPIR) process to document and track plans to improve change success
Operational and relational integration with other IT processes and teams (Incident, Problem, Configuration)

Experience & Qualification Requirements:

post-secondary degree required
5 years in IT process mgmt. role
IT Technical Support experience
Service Now
MS office
ITIl V
Experience reviewing technical documentation
Asset management experience
Enterprise Operations environment experience
Knowledge of IT change management and ITIL methods and procedures

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Coordinate and oversee the daily IT Change Management process, including reviewing change requests, assessing risk and impact, chairing meetings, and supporting stakeholders. Maintain and improve ITSM policies and procedures, deliver training, report performance metrics, facilitate post-implementation reviews and conflict mitigation, and coordinate with related IT teams.

Requirements

A post-secondary degree and five years of experience in IT process management are required, along with IT technical support experience and knowledge of IT Change Management and ITIL methods. The role also requires experience with ServiceNow, Microsoft Office, technical documentation review, asset management, and enterprise operations.

Skills

IT Change Management
IT Service Management
ITIL
ServiceNow
Technical Support
Risk Assessment
Impact Assessment
Process Management
Change Request Review
Stakeholder Training
Performance Metrics
Technical Documentation
Asset Management
Incident Management
Problem Management
Configuration Management

Visa sponsorship

Not detected in the job text

Keywords

IT Service Management
Change Management
ITIL
ServiceNow
Microsoft Office
Technical Support
Change Requests
Risk Assessment
Impact Assessment
ITSM Policies
Process Improvement
Stakeholder Training
Performance Metrics
Technical Documentation
Asset Management
Enterprise Operations
Incident Management
Problem Management
Configuration Management
Collision Mitigation
Technology Change Management

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