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Added 1 hour ago
J
Supervisor, Wastewater Treatment
Jobbe
Timberlea, NS
- $97,111 to $121,389 CAD / year
- Full-time
Education: Minimum two year community college technical program applicable to Water or Wastewater Treatment or related discipline; a Level III Nova Scotia Department of Environment and…
Added 1 hour ago
J
Water Treatment Plant Operator
Jobbe
Halifax, NS
- $35.36 to $42.38 CAD / hour
- Full-time
Minimum Qualifications for this position include a year (2) year technical program related to Water Treatment; an equivalent combination of formal education and related experience in a…
Added 3 hours ago
EC
Industrial Technical Representative
Eaton Corporation
Delta, BC · Kamloops, BC · Kelowna, BC
- Full-time
Eaton’s Electrical sector is currently seeking an Industrial Technical Representative to join our team. This position can be based at our Delta BC, Kamloops BC or Kelowna, BC facility and…
Added 6 hours ago
KC
Technical Sales Representative (Entry Level)
KEYENCE CORPORATION
Burnaby, BC
- Full-time
The Technical Sales Representative position with KEYENCE Canada is the premier opportunity for you to learn consultative, application-based sales. We have an established continuous training…
Added 7 hours ago
FT
Inside Sales Representative, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Fountain Tire Roper Road, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!
Added 8 hours ago
R&
IT - Info Security Analyst II
Robertson & Company Ltd.
Toronto, ON
- Contract
Provide leadership for the provision of technical expertise in development and support of activities, processes, procedures and tools for protecting information security with a focus on…
Added 9 hours ago
DB
Alterations Specialist
David's Bridal
Cambridge, ON
- $21.55 to $23.9 CAD / hour
- Full-time
…is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and…
Added 10 hours ago
WL
Technical Counter Sales Representative
Wainbee Limited
Cowichan 1, BC
- Full-time
As a Technical Counter Sales Representative, you're the first person our customers see and talk to. They come in with a problem - a hose that burst, a fitting that won't seal, a machine…
Added 11 hours ago
K
Maintenance Mechanic / Millwright (Night Shift)
Knoll
Toronto, ON
- Full-time
…equipment. The Millwright is responsible for ensuring the proper service of equipment and machinery necessary for the consistent on-time creation of product that meets all quality…
Added 12 hours ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 12 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 13 hours ago
AI
Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc
Ottawa, ON
- Full-time
We are looking for Bilingual (English / French) Customer Experience Representative - overnight and weekend who enjoy challenges and who love helping customers. We offer the opportunity to…
Added 13 hours ago
GE
310T Truck & Coach Mechanic (ACCEPTING LEVEL 3 APPRENTICES), Fleet Maintenance
GFL Environmental Inc.
Sudbury, ON
- Full-time
…in a fast-paced environment, and values teamwork as much as technical precision. If you're ready to turn wrenches, solve problems, and make an impact, this is the opportunity to keep your…
Added 16 hours ago
EP
Technical Sales Representative - Laval
East Penn Canada: Backup Power Division
Montreal, QC
- Full-time
The Sales Representative – Back-up Power is responsible for driving new sales and revenue growth within Quebec and Atlantic Canada by proactively developing and maintaining relationships…
Added 17 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 20 hours ago
W
Heavy Duty Technician - Fort McMurray Rotation
Wajax
Pasadena, NL
- Full-time
Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and…
Added 20 hours ago
PM
Customer Service Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $60,000 to $65,000 CAD / year
- Contract
The Customer Service Manager is responsible for leading a high-performing Customer Service Team that delivers exceptional customer experiences while supporting company growth objectives.…
Added 21 hours ago
GT
Technical Support Representative-Call Center
Greenworks Tools Canada
East Gwillimbury, ON
- $26 CAD / hour
- Full-time
Job Title: Technical Support Representative-Call Center
Added 21 hours ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
TransX Ltd has an exciting opportunity for a Customer Service Representative (CSR) to join our Operations Department. Reporting directly to the Customer Service Manager, the CSR is…
Added 21 hours ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
The TransX Group of Companies has an exciting opportunity for a Customer Service Representative – Level 2 to join the Customer Service department. Reporting to the Customer Service Manager…
Added 22 hours ago
Marketing Customer Service Representative
Century Casinos Inc
St. Albert, AB
…of inventory, and upholds the highest commitment to customer…
Added 22 hours ago
A
Sales Development Representative
Ask-AI
Toronto, ON
- Full-time
Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered…
Added 22 hours ago
IH
Radiology Technologist II, X-Ray (Signing Bonus Available)
IWK Health
Halifax, NS
- Full-time
Successful external applicants may be eligible to receive a one-time Signing Bonus of $5,000. In turn, a Return of Service will be required for the length of the assignment.
Added 23 hours ago
MA
Sales Development Representative
Mosaic AI
Toronto, ON
- Full-time
Mosaic AI is the only enterprise AI platform built for technical support in highly configurable, multi-product companies. We unify the customer, product, and support context scattered…
Added 1 day ago
W
Technical Sales Representative - Power Generation
Wajax
Moncton, NB
- Full-time
Conduct follow up with customers on orders, quotes and service requested; undertake activities to ensure the sale, such as sourcing of competitor information and analysis of competitor…

Robertson & Company Ltd.

IT - Technical Analyst III

Toronto, ON, Canada

Contract Period: 12 months with potential to extend or convert Pay Rate: Starting form $30 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday-Friday, Core business hours · Contract

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Job details

Pay: Contract Period: 12 months with potential to extend or convert Pay Rate: Starting form $30 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday-Friday, Core business hours
Job type: Contract
Apply by: Oct 18, 2027
Posting language: English
Posted: Sep 30, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Robertson is seeking a skilled IT - Technical Analyst III to join our client in support of an existing vacancy.

Contract Period: 12 months with potential to extend or convert
Pay Rate: Starting form $30 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday-Friday, Core business hours

Job Responsibilities:

Coordination and execution of the Change Management process on a daily basis, providing both process and client support
Serve as a subject matter expert on IT Service Management Change Management process and tool
Chair / manage various Technology Change Management related meetings
Review submitted Change requests for completeness, integrity and compliance with process requirements
Evaluate risk and impact associated with submitted Changes
Work with the team to define, document, enforce, and support ITSM policies, processes, and procedures including making recommendations for improvements
Facilitate scheduled and adhoc process training with stakeholders
Updates and presents key performance metrics for the Enterprise Change Management process as well as adhoc requests for the various business units and support teams
Drive process and organizational maturity as it pertains to IT Service resolution activities Management and ITIL
Facilitation of collision mitigation and conflict
Facilitation of the Change Post Implementation Review (CPIR) process to document and track plans to improve change success
Operational and relational integration with other IT processes and teams (Incident, Problem, Configuration)

Experience & Qualification Requirements:

post-secondary degree required
5 years in IT process mgmt. role
IT Technical Support experience
Service Now
MS office
ITIl V
Experience reviewing technical documentation
Asset management experience
Enterprise Operations environment experience
Knowledge of IT change management and ITIL methods and procedures

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Coordinate and oversee the daily IT Change Management process, including reviewing change requests, assessing risk and impact, chairing meetings, and supporting stakeholders. Maintain and improve ITSM policies and procedures, deliver training, report performance metrics, facilitate post-implementation reviews and conflict mitigation, and coordinate with related IT teams.

Requirements

A post-secondary degree and five years of experience in IT process management are required, along with IT technical support experience and knowledge of IT Change Management and ITIL methods. The role also requires experience with ServiceNow, Microsoft Office, technical documentation review, asset management, and enterprise operations.

Skills

IT Change Management
IT Service Management
ITIL
ServiceNow
Technical Support
Risk Assessment
Impact Assessment
Process Management
Change Request Review
Stakeholder Training
Performance Metrics
Technical Documentation
Asset Management
Incident Management
Problem Management
Configuration Management

Visa sponsorship

Not detected in the job text

Keywords

IT Service Management
Change Management
ITIL
ServiceNow
Microsoft Office
Technical Support
Change Requests
Risk Assessment
Impact Assessment
ITSM Policies
Process Improvement
Stakeholder Training
Performance Metrics
Technical Documentation
Asset Management
Enterprise Operations
Incident Management
Problem Management
Configuration Management
Collision Mitigation
Technology Change Management

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