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Added 3 mins ago
Customer Experience Associate - Grand Falls-Windsor, Newfoundland (18.75 Hours/ Week)
Scotiabank
Grand Falls-Windsor, NL
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 3 mins ago
HC
Associate, Corporate Development
Harris Computer
ON
- Full-time
Harris is looking for a Corporate Development Associate responsible for proactively researching, engaging and developing potential acquisition targets for a high-velocity M&A organization.…
Added 3 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Morden, MB
- Part-time
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Store Associate (Part-Time)
Giant Tiger
Calgary, AB
- Part-time
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Store Associate (Part-Time)
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Alma, QC
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Production Fulfillment Associate
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- Full-time
…money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably,…
Added 3 mins ago
CG
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Associate Investment Advisor
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Oversee general operation of the unit office to include upkeep of operating cost records, associate files, compliance, record retention in addition to organization and filing of records and…
Added 19 mins ago
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(CAN) Asset Protection Operations Team Associate
Walmart
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Store Associate
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Does not process any financial transactions with no budget responsibilities.
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Senior Manager Equity, Diversity and Inclusion Strategic Initiatives
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Hamilton, ON
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…advice to internal and external partners, as directed by the Associate Dean, Equity & Inclusion, FHS. The Senior Manager will work closely with members of the University's central Equity…
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The Customer Excellence Associate embodies core values such as entrepreneurial spirit, freedom to act, partnership, integrity and trust, and financial discipline. They think like an owner,…
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Added 34 mins ago
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Montréal [Hybrid] - PL/SQL Developer
QUANTEAM - North America (RAINBOW PARTNERS Group)
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Added 48 mins ago
M
Administrative Assistant
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Oversee general operation of the unit office to include upkeep of operating cost records, associate files, compliance, record retention in addition to organization and filing of records and…
Added 48 mins ago
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Customer Experience Associate
TD
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Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
Added 48 mins ago
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PIA Client Service Associate (12M STA)
TD
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- Full-time
…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 48 mins ago
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Personal Banking Associate
TD
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…you love working with customers and helping them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate…

Robertson & Company Ltd.

L&D Designer/Developer IV

Toronto, ON, Canada

Contract Period: 12 months Pay Rate: Starting form $52 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday-Friday, 8:30 AM to 5:00 AM · Contract

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Job details

Pay: Contract Period: 12 months Pay Rate: Starting form $52 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday-Friday, 8:30 AM to 5:00 AM
Job type: Contract
Apply by: Dec 31, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Robertson is seeking a skilled L&D Designer/Developer IV to join our client in support of an existing vacancy.

Contract Period: 12 months
Pay Rate: Starting form $52 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday-Friday, 8:30 AM to 5:00 AM

Job Responsibilities:

Lead performance consulting and conduct needs analysis to diagnose gaps and develop effective solutions to address capability development needs
Negotiate, influence, and build strong relationships with business leaders, subject matter experts, and HR partners to understand business strategy and evolving learning needs
Provide learning advisory and thought leadership to key stakeholders, including but not limited to new and innovative learning solutions, capabilities and limitations of learning options and modalities, and recommended solutions and rollout plans
Develop and execute the long-term learning strategy & plan and associate roadmaps for the assigned portfolio and capabilities, ensuring they align with the skills needed to support the broader business vision and delivers a great learner experience
Build the business case for learning development and define the rollout plan in collaboration with the business senior management and other partners
Partners with L&D stakeholders to ensure L&D workstream is appropriately staffed and resourced to support the initiative
Inventory and identify learning assets that map to new or existing capabilities to support business outcomes
Interact, collaborate and help influence peers and other LSAs to ensure alignment to the long-term learning plan and associated roadmaps of the capabilities assigned
Proactively align learning strategies to the capabilities needed to address evolving business needs
Act as intermediary between learning COE leads and business leads to ensure the learning strategy is effectively executed and to manage the ongoing sustainment model for the learning plans
Manage issues or escalations in relation to the learning strategy within the portfolio
Develop and leverage relationships with external learning partners on best-in-class learning services
Align to enterprise frameworks or methodologies that relate to business architecture activities within the business area
Attend and participate in internal and external industry committees and/or conferences for learning professionals
Identify and implement process improvements that reduce costs or create capacity within learning development and delivery
Provide updates and report on the development of learning assets and materials as well as progress of the overall learning strategy to support the business needs
Actively seek feedback from users and support areas including the various COE leads
Keep abreast of emerging issues, trends, and evolving business requirements and assess potential impacts
Act as a learning expert / lead, integrating cross-function understanding within their own field of specialty
Ability to perform detailed needs assessment at the organizational, team and project level
Ability to scan the market and provide best-practice research and insights on a broad range of topics
Enjoy working on complex issues and generating business-oriented, creative solutions
Strong planning and project management skills, with the ability to work in a fast-paced environment and manage multiple deadlines and priorities while maintaining accuracy through attention to detail
Ability to build and deliver executive-level presentations based on research and analysis
Understand performance consulting methodologies and adult learning best practices
Ability to build and maintain relationships with diverse stakeholders including executives, programming support, external partners and vendors

Experience & Qualification Requirements:

University degree required
8-10 years of Branch Banking and/or training, learning, or colleague development
Familiar with the L&D space
Learning consultation experience
Vendor relations experience
Negotiation skills
Ability to build strong relationships
Learning solutions experience
Onboarding experience
Compliance experience
Project work experience
Adult learning principles experience
MS Office Suite experience, office 360, teams, word
Intermediate Excel experience – pivot tables, chart, some formulas
Knowledge and experience utilizing AI tools, Copilot
Understanding workforce management
Familiarity to branch banking

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

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More about this job

Responsibilities

Lead performance consulting and needs analysis, then develop and execute learning strategies, roadmaps, and rollout plans aligned with business goals. Advise and collaborate with business leaders, subject matter experts, HR partners, and learning teams; oversee learning assets, delivery progress, stakeholder feedback, and improvements.

Requirements

A university degree and 8–10 years of experience in branch banking, training, learning, or colleague development are required. Candidates should bring learning consultation and solution experience, vendor and stakeholder relationship skills, project management ability, adult learning knowledge, intermediate Excel skills, and familiarity with Microsoft 365, Teams, AI tools such as Copilot, workforce management, and branch banking.

Skills

Performance Consulting
Needs Analysis
Learning Strategy
Learning and Development
Adult Learning Principles
Vendor Relations
Negotiation
Project Management
Onboarding
Compliance Training
Branch Banking
Workforce Management
Executive Presentations
Microsoft Office 365
Microsoft Copilot

Visa sponsorship

Not detected in the job text

Keywords

Learning and Development
Performance Consulting
Needs Analysis
Capability Development
Learning Strategy
Learning Roadmaps
Adult Learning
Learning Solutions
Learning Modalities
Learning Asset Inventory
Business Case Development
Project Management
Stakeholder Management
Vendor Relations
Branch Banking
Compliance
Onboarding
Workforce Management
Microsoft Office 365
Microsoft Teams
Microsoft Word
Microsoft Excel
Pivot Tables
Charts
Formulas
Artificial Intelligence
Microsoft Copilot
Performance Consulting Methodologies
Business Architecture
Process Improvement

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