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Added 10 mins ago
GF
Local Class 5 Delivery Driver
Gordon Food Service
AB · Edmonton-Alberta-EDM
- Full-time
Works on a Sales Service route as a helper as needed, when Van loads are not available. Must pass the required sales service representative physical ability test for area hired.
Added 10 mins ago
GF
Local Class 1 Delivery Driver
Gordon Food Service
AB · Edmonton-Alberta-EDM
- Full-time
Presents a positive image to Gordon Food Service (GFS) customers through courteous, on-time, and accurate deliveries of GFS products. Serves as liaison between GFS management and customers.…
Added 10 mins ago
Registered Nurse - Emergency - Repost
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Added 10 mins ago
Community Mental Health Worker - Youth Huddle
Winnipeg Regional Health Authority
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Added 10 mins ago
Health Care Aide - Certified
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…Nurse as team leaders, the Health Care Aide (HCA) provides support and assistance to residents/patients in Activities of Daily Living (ADLs) as identified in the care plan. The HCA works to…
Added 10 mins ago
Inside Sales Representative
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Added 10 mins ago
Care Coordinator Supervisor (DSP Supervisor)
The Government of Nova Scotia
NS · DARTMOUTH, NS
…services, including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Homelessness and Supportive Housing, and Disability Support…
Added 10 mins ago
Local Area Coordinator 1-2
The Government of Nova Scotia
Bridgewater, NS
…(IA), Supportive Housing and Homelessness, and the Disability Support Program…
Added 10 mins ago
Communications Officer
The Government of Nova Scotia
Halifax, NS
Communications professionals collaborate across government to share expertise, align approaches, and support clear, accurate, accessible, and consistent information for Nova Scotians. This…
Added 10 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Mississauga, ON
- Full-time
…outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising,…
Added 10 mins ago
R
Bilingual (French/English) Customer Service Representative
RBC
Mississauga, ON
- Full-time
The Bilingual (French/English) Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their…
Added 10 mins ago
R
Customer Service Representative - Creditor Insurance
RBC
Mississauga, ON
- Full-time
The Customer Service Representative - Creditor Insurance will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You…
Added 10 mins ago
C
Claims Representative I, Auto
Co-operators
Laval, QC
- Full-time
As the Claims Representative I, Auto, you will investigate, negotiate and settle service claims for the organization. You will contribute to the organization’s client service culture…
Added 10 mins ago
GA
Appliance Sales Representative
Goemans Appliances
Whitby, ON
- Full-time
Position: Appliance Sales Representative (permanent, full-time)
Added 25 mins ago
Financial Service Representative
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…or through our mobile app, we focus on delivering practical support, clear information, and service that helps people and business owners move forward with…
Added 25 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 25 mins ago
UI
Inside Sales Specialist
UAP Inc.
Dryden, ON
- Full-time
The Inside Sales Representative is the dedicate point of contact for a single large customer. This role delivers responsive, end-to-end support from initial inquiry through product…
Added 25 mins ago
GF
Sales and Service Representative (Fitness Trainer) - Toronto Yonge and Lawrence
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Toronto, ON
- Part-time
What is a Sales and Service Representative (Fitness Trainer)?
Added 25 mins ago
D
Wealth Management Advisor
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- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 25 mins ago
D
Personal Finance Advisor
Desjardins
Laval, QC · Caisse Desjardins de l'Ouest de Laval
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 40 mins ago
Overnight Customer Service Representative
Circle K
North Sydney, NS
As a Customer Service Representative, you will enjoy:
Added 40 mins ago
Head of Sales Training Delivery, SI Buildings
Siemens
Canada
Willingness and ability to travel up to 50% as required to support business needs.
Added 40 mins ago
B
Customer Service Representative
BMO
Deer Lake, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 40 mins ago
Community Disability Worker (PT) - St Williams
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…of Community Disability Worker, you will implement behavior support plans to help individuals learn coping and self-regulation skills, better enabling them to engage in a meaningful way…
Added 40 mins ago
I
Sales Representative - Mississauga, ON
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Mississauga, ON
- Full-time
…world’s leading brands and companies is looking for a Sales Representative to join our Electrical team in Mississauga,…

Robertson & Company Ltd.

Operations Officer I

Toronto, ON, Canada

Contract Period: 5 months with potential to extend Pay Rate: $22.50 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday – Friday, 9:00 AM – 5:00 PM · Contract

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Job details

Pay: Contract Period: 5 months with potential to extend Pay Rate: $22.50 per hour Location: Toronto, ON Location Type: Hybrid Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Job type: Contract
Apply by: Mar 31, 2027
Education: High school diploma
Experience: 1 year of operations and/or data entry/enrichment and/or regulatory reporting, and/or, payments transaction processing experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Prime Hires is seeking a skilled Operations Officer I to join our client in support of an existing vacancy.

Contract Period: 5 months with potential to extend
Pay Rate: $22.50 per hour
Location: Toronto, ON
Location Type: Hybrid
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

Job Responsibilities:

Candidates will be working within AML operations, conducting rapid (15-20 min) reviews of data discrepancy alerts that are triggered via system functionality / capabilities based on regulatory requirements / risk factors / behaviours.
Reviewing data discrepancy / incompleteness alerts for potential remediation.
Read source documents such as book of record systems, physical documents etc and enter correct data in specific data fields on reporting systems using keyboards/computers/applications etc.
Compile, sort and verify the accuracy of data before it is entered. And accurately record customer/client/transaction date.
Locate and correct data entry errors and/or report them to supervisors / partners within SLA.
Compare data with source documents and/or re-enter data in verification format to detect errors.
Writing/Reaching out to partners for missing data and ensuring the same is provided and entered.
Interact with partners by responding to requests in an effective and timely manner.
Require specialized expertise and performs multiple and/or diverse tasks that are highly complex, involving multiple steps, systems, and jurisdictions.
Actively review internal processes/activities and provide ideas for process improvement.
Transactions and activities require in depth knowledge across a broad range or variety of products, processes or systems within own area of specialty and where transactions could be characterized by moderate to high risk.
Gather and analyze data to identify complex problems and escalates as required.
Generally interact with internal customers / partners for functions performed and/or external customers May provide process / policy guidance to others (e.g. within team, internal partners).
Focus of work is weekly, monthly and/or longer with addition of adhoc and initiative-based requests, as required.
Process subject matter expert in a range of technical processes and procedures Generally reports to a Team Manager.
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Excellent organizational and time management skills. Ability to adhere to strict deadlines and handle high volumes of work.
Attention to detail is crucial.
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
Participate in personal performance management and development activities, including cross training within own team.
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforce.
Act as a brand champion for your business area/function and the bank, both internally and/or externally.
Prioritize and manage own workload to meet requirements for operations, service and productivity.
Execute accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs).
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary.
Comply with applicable internal and external audit and regulatory requirements and may actively participate in Audit Reviews, providing recommendations and guidance as required.
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Regulatory Reporting, Anti-Money Laundering, Business Continuity Management).
Act as a key resource or representative by providing technical subject matter expertise / analysis or operational process support on EFTR (Electronic Fund Transfer Reporting) Regulatory reporting.
Contribute to the identification, and implementation of new processes, operating workflow, additional services / products / applications or operational efficiencies.
Ensure reports are filed in accordance with regulatory requirements.
Develop and execute reporting functions, AML and/or produce consolidated or aggregated reporting as appropriate.
Refer or escalate processing or operational issues as needed based on a solid understanding of the processes, business requirements, issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained.

Experience & Qualification Requirements:

High School Diploma degree required.
1 year of operations and/or data entry/enrichment and/or regulatory reporting, and/or, payments transaction processing experience.
Previous corporate / financial industry experience – banking experience (international included).
Self-driven and motivated to learn.
Able to work independently but also work as part of a team.
Computer savvy – Computer savvy, able to quickly learn internal systems. Previous advanced experience with computer applications, Microsoft Word and proficiency in Excel.
EFTR Regulatory Reporting in Canada.
Professional education or certifications.
Business writing experience.

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Review AML data discrepancy and incompleteness alerts, verify information against source documents, correct reporting data, and follow up with partners to obtain missing information. Support Canadian EFTR regulatory reporting, meet service-level and regulatory requirements, identify risks and operational issues, and contribute to process improvements and team knowledge sharing.

Requirements

A high school diploma and at least one year of experience in operations, data entry or enrichment, regulatory reporting, or payment transaction processing are required; banking or other financial-industry experience is sought. Candidates should be proficient with Microsoft Word and Excel, able to learn internal systems quickly, detail-oriented, self-motivated, and effective both independently and as part of a team.

Skills

AML Operations
Regulatory Reporting
EFTR Reporting
Data Entry
Data Verification
Data Enrichment
Microsoft Excel
Microsoft Word
Attention To Detail
Time Management
Business Writing
Risk Management
Process Improvement
Customer Data Review
Partner Communication
SLA Compliance

Visa sponsorship

Not detected in the job text

Keywords

Anti-Money Laundering
AML Operations
EFTR
Electronic Fund Transfer Reporting
Regulatory Reporting
Canadian Banking
Financial Operations
Data Discrepancy Alerts
Data Remediation
Data Entry
Data Enrichment
Data Verification
Source Documents
Payment Transaction Processing
Microsoft Excel
Microsoft Word
Service-Level Agreements
Risk Management
Regulatory Compliance
Audit Reviews
Confidentiality
Process Improvement
Operational Workflows
Reporting Systems
Business Writing
Partner Communication

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