Jobs in Canada

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Added 4 mins ago
TT
Adjoint(e) éditorial(e) et commercial(e) - Langues Secondes/Editorial and Commercial Assistant, Second Languages
TC Transcontinental
Montreal, QC
- Full-time
Reporting to the Senior Director, the incumbent’s primary responsibility will be to support the Director and the team with various editorial and sales-related tasks within the division.
Added 4 mins ago
Software Dev Engineer
Amazon
Toronto, ON
Added 4 mins ago
Benefits Assistant
Bayshore
Mississauga, ON
The Benefits Assistant provides administrative support to the Benefits Team, primarily responsible for the day-to-day data entry, record maintenance, and transaction processing related to…
Added 4 mins ago
Senior Fund Accountant (12-Month Contract)
Nicola Wealth
Vancouver, BC
Support year-end audit engagements and ensure timely financial statement sign-off.
Added 19 mins ago
YT
Relief Shelter Support Worker (Overnight) ( 5 positions), DAV1399
YWCA Toronto
Toronto, ON
- Temporary
The Relief Shelter Support Worker at YWCA Davenport will support the permanent team and contribute to providing meaningful and relevant services within a theoretical feminist framework that…
Added 19 mins ago
NI
Warehouse Clerk-EN
NCS International Co.
Mississauga, ON
- Full-time
Added 19 mins ago
SP
DevOps Architect (CAN)
Salesforce Partner Canada
Toronto, ON
- Full-time
Support pre-sales activities, including discovery sessions, technical deep dives, and proof-of-concept (PoC) development.
Added 19 mins ago
R
Business Finance Associate (6 mo. contract potentially ending with full time offer)
RLCore
AB · Edmonton, AB
- Full-time
Manage domestic and cross-border intercompany transfers, cost allocations · Monitor state level registrations (in US), and cross border compliance requirements
Added 19 mins ago
TS
Community & Family Services Worker
The Salvation Army in Canada
Port Elgin, ON
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 19 mins ago
TH
Receiving Part Time (Collingwood)
The Home Depot Canada
Collingwood, ON
- Part-time
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
Added 19 mins ago
H
Geographic Information Systems(GIS) Analyst
HCLTech
AB · Edmonton, AB
- $102,000 to $138,000 CAD / year
- Full-time
Collaborate with the Application Services team to build and sustain efficient, dependable, and high-quality geospatial solutions.
Added 19 mins ago
J
Environmental Field Program Coordinator
Jacobs
AB · Edmonton, AB
- $75,000 to $95,000 CAD / year
- Full-time
Must have driver’s license and clean driver’s abstract for any work travel
Added 19 mins ago
R
Sales Associate, Part-Time - Yorkville
Reformation
Toronto, ON
- Part-time
Available to work a minimum of 3 days per week, weekends included
Added 19 mins ago
TH
Day Order Picker: Full Time - SAANICH
The Home Depot Canada
Saanich, BC
- Full-time
Gathering the product mix to fill all orders in a timely manner, while utilizing the Order Fulfillment Application.
Added 19 mins ago
S(
Adjoint.e de projet - Construction / Project Administrator - Construction
Scalia (Les Propriétés)
Montreal, QC
- Full-time
Draft project communications (emails, requests for information, meeting notes, etc.) and support the preparation of site summary documents.
Added 19 mins ago
R&
Operations Officer I - Bilingual
Robertson & Company Ltd.
Montréal-Ouest, QC
- Contract
Prime Hires is seeking a skilled Operations Officer I - Bilingual to join our client in support of an existing vacancy.
Added 19 mins ago
B|
Experts, service-conseil | Client Success Experts
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
Client Success Experts / Spontaneous Application
Added 19 mins ago
J
Environmental Field Program Coordinator
Jacobs
Victoria, BC
- $75,000 to $95,000 CAD / year
- Full-time
Must have driver’s license and clean driver’s abstract for any work travel
Added 19 mins ago
QM
Senior Analyst, Capital Markets Operations
Quantum Management Services Ltd.
Toronto, ON
- $40 CAD / hour
- Contract
All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.
Added 19 mins ago
O
Lead AI Developer
OpenText
Waterloo, ON
- Full-time
Lead the development, testing, deployment, documentation, and ongoing support of production-ready automation and AI solutions that improve operational efficiency, reliability, and…
Added 19 mins ago
IG
Jr. Product Owner
Insight Global
Toronto, ON
- $45 to $55 CAD / hour
- Contract
Insight Global is seeking a Product Owner, Platform Resiliency for a Big 5 banking client. This individual will support an Agile technology pod focused on the stability, resiliency, and…
Added 19 mins ago
O
Lead AI Developer
OpenText
Mississauga, ON
- Full-time
Lead the development, testing, deployment, documentation, and ongoing support of production-ready automation and AI solutions that improve operational efficiency, reliability, and…
Added 19 mins ago
CB
Conflicts Administrator
Cassels Brock & Blackwell LLP
Toronto, ON
- Full-time
The successful candidate must have the following education, experience and/or demonstrated skills:
Added 19 mins ago
O
Lead AI Developer
OpenText
Richmond Hill, ON
- Full-time
Lead the development, testing, deployment, documentation, and ongoing support of production-ready automation and AI solutions that improve operational efficiency, reliability, and…
Added 19 mins ago
J
Environmental Field Program Coordinator
Jacobs
Calgary, AB
- $75,000 to $95,000 CAD / year
- Full-time
Must have driver’s license and clean driver’s abstract for any work travel

Operations Officer I - Bilingual

Montréal-Ouest, QC, Canada

Contract Period: 6 months with potential to extend or convert Pay Rate: $27 per hour Location: Montréal, QC Location Type: Hybrid Business Hours: Monday – Friday, 8:00 AM – 4:00 PM, 8:30 AM - 4:30 PM · Contract

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Job details

Pay: Contract Period: 6 months with potential to extend or convert Pay Rate: $27 per hour Location: Montréal, QC Location Type: Hybrid Business Hours: Monday – Friday, 8:00 AM – 4:00 PM, 8:30 AM - 4:30 PM
Job type: Contract
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Prime Hires is seeking a skilled Operations Officer I - Bilingual to join our client in support of an existing vacancy.

Contract Period: 6 months with potential to extend or convert
Pay Rate: $27 per hour
Location: Montréal, QC
Location Type: Hybrid
Business Hours: Monday – Friday, 8:00 AM – 4:00 PM, 8:30 AM - 4:30 PM

Job Responsibilities:

Managing requests for information (RFI) by receiving inquiries through paper forms, email, or software-based systems.
Requests are reviewed and assigned to officers, who capture and input the required details into the system.
Work is performed within established SLAs, with requests filtered and prioritized based on their type.
The system is then used to generate the required information or documentation, which is validated for accuracy before the request is completed.
Once all requirements have been met, the request is closed, and a formal closing letter or communication is generated.
Communication with Revenue Quebec, and providing information to the government as requested, very sensitive and confidential information so a heavily compliance-based environment.
Provide a broad range of operational support and perform general to specialized transactions and/or other processing activities for own Operations and Business Services function.
May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.
Execute transactions accurately, on time, and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s).
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained.
Identify opportunities to improve service delivery.
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels.
Interact with partners by responding to requests in an effective and timely manner.
Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity.
Understand internal and industry regulations and trends, remain informed of emerging issues, and apply appropriate due diligence in adherence with operating policies/procedures.
Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues where appropriate.
Support the timely and accurate completion of business processes.
Actively review internal processes/activities and provide ideas for process improvement- Investigate and escalate non-standard or high-risk activities as appropriate.
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management).
Be knowledgeable of and comply with Bank Code of Conducts.

Experience & Qualification Requirements:

Post- Secondary degree required.
1-2 years of experience in banking/financial.
Fully Bilingual in English and French- written and verbal.
1-2 years of SLA experience and strong administrative background.
1-2 years of Proficiency in Microsoft 365- Word, Outlook and Excel.
1 year of Compliance background or worked on government-based requests.

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Process and validate information requests, including sensitive government-related requests, while meeting service-level requirements and maintaining confidentiality. Provide operational and transaction support, resolve or escalate issues, respond to partners, and identify opportunities to improve processes and service quality.

Requirements

A post-secondary degree and 1–2 years of banking or financial experience are required, along with full written and verbal fluency in English and French. Candidates should also have 1–2 years of SLA experience and administrative experience, proficiency with Microsoft 365 Word, Outlook, and Excel, and at least one year of compliance or government-request experience.

Skills

Bilingual Communication
Request for Information Processing
Data Entry
Document Validation
Compliance
Confidential Information Handling
Microsoft Word
Microsoft Outlook
Microsoft Excel
Banking Operations
Administrative Support
Transaction Processing
Workload Prioritization
Process Improvement
Risk Escalation

Visa sponsorship

Not detected in the job text

Keywords

Banking Operations
Financial Services
Operations Support
Requests for Information
Revenue Quebec
Government Requests
Compliance
Confidential Information
Service Level Agreements
Transaction Processing
Data Entry
Document Validation
Microsoft 365
Microsoft Word
Microsoft Outlook
Microsoft Excel
Anti-Money Laundering
Business Continuity Management
Operational Risk
Process Improvement
Partner Support
Escalation
Administrative Support
English
French

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Work requirements

Jobs in Canada