Jobs in Canada

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Added 13 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 13 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 13 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 13 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 13 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 13 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 13 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Nanaimo, BC
- Up to $18.25 CAD / hour
- Part-time
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 28 mins ago
I
Seasonal Customer Experience Representative
Indigo
Nanaimo, BC
- $18.25 CAD / hour
- Part-time
Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 28 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 28 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 28 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 28 mins ago
TH
Merchandising Execution Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 28 mins ago
H
Technical Support Analyst
Hays
ON · Kenora, ON
- Full-time
As the Technical Support Analyst, you will be the first point of contact for clients requiring technical assistance. Working from the Kenora head office and regularly visiting client sites…
Added 28 mins ago
TH
Merchandising 4am-3pm Part Time (Midland)
The Home Depot Canada
Midland, ON
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 28 mins ago
R&
Operations Officer I - Bilingual
Robertson & Company Ltd.
Montréal-Ouest, QC
- Contract
Prime Hires is seeking a skilled Operations Officer I - Bilingual to join our client in support of an existing vacancy.
Added 28 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 28 mins ago
P
Customer Service Rep. – Shipping & Receiving
Pharmacy.ca
Toronto, ON · North York, ON
- Part-time
We are seeking a reliable, organized, and customer-focused Customer Service Representative to support our Shipping Centre operations. This position involves providing customer service,…
Added 28 mins ago
WC
Health Records Clerk - Family Practice Health Centre
Women's College Hospital
Toronto, ON · Greater Toronto Area, Canada
- $25.37 to $28.46 CAD / hour
- Full-time
Applicants must reside and be legally eligible to work in Ontario · Day shifts 8:00PM to 4:00PM
Added 28 mins ago
V
Outside Sales Representative
VELUX
Toronto, ON
- Full-time
We are looking for an OUTSIDE SALES REPRESENTATIVE with a great balance of ambition, enthusiasm and personality based in the Ontario area to look after a large geographical sales territory…
Added 28 mins ago
AT
Sales Representative
Audi Thornhill
Vaughan, ON
- Full-time
Role Description The Sales Representative is a full-time, on-site role based at Audi Thornhill in Vaughan, ON. This role is responsible for engaging with customers in the showroom and…
Added 28 mins ago
210 - BROOKSIDE CC/SA/EDP - ECE Teacher
Family Day Care Services
Toronto, ON
…families throughout Toronto, York and Peel Regions. We are a multi service organization with over 700 employees, providing a broad range of services including: 29 Child Care Centres, 49…
Added 28 mins ago
PI
Service Delivery Representative - Home Oxygen
ProResp, Inc.
Owen Sound, ON
- $24.5 to $27.5 CAD / hour
- Full-time
We are recruiting to fill an existing vacancy for a Service Delivery Representative. As a Service Delivery Representative with ProResp, you will assume responsibility for the delivery and…
Added 28 mins ago
A
Field Representative - Alcoholic Beverages
Acosta
Toronto, ON
- Full-time
Take the next step in your retail merchandising career, as a Full-time Retail Merchandiser to support the in-store execution for our leading CPG client. In this role, you will execute a…
Added 28 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 43 mins ago
IC
National Sales Administrator
ivari Canada
Toronto, ON
- Full-time
As the key day-to-day support contact for the sales team, you will be responsible for supporting the sales teams across the country.

Operations Officer I - Bilingual

Montréal-Ouest, QC, Canada

Contract Period: 6 months with potential to extend or convert Pay Rate: $27 per hour Location: Montréal, QC Location Type: Hybrid Business Hours: Monday – Friday, 8:00 AM – 4:00 PM, 8:30 AM - 4:30 PM · Contract

Apply on LinkedIn About employer

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Job details

Pay: Contract Period: 6 months with potential to extend or convert Pay Rate: $27 per hour Location: Montréal, QC Location Type: Hybrid Business Hours: Monday – Friday, 8:00 AM – 4:00 PM, 8:30 AM - 4:30 PM
Job type: Contract
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Prime Hires is seeking a skilled Operations Officer I - Bilingual to join our client in support of an existing vacancy.

Contract Period: 6 months with potential to extend or convert
Pay Rate: $27 per hour
Location: Montréal, QC
Location Type: Hybrid
Business Hours: Monday – Friday, 8:00 AM – 4:00 PM, 8:30 AM - 4:30 PM

Job Responsibilities:

Managing requests for information (RFI) by receiving inquiries through paper forms, email, or software-based systems.
Requests are reviewed and assigned to officers, who capture and input the required details into the system.
Work is performed within established SLAs, with requests filtered and prioritized based on their type.
The system is then used to generate the required information or documentation, which is validated for accuracy before the request is completed.
Once all requirements have been met, the request is closed, and a formal closing letter or communication is generated.
Communication with Revenue Quebec, and providing information to the government as requested, very sensitive and confidential information so a heavily compliance-based environment.
Provide a broad range of operational support and perform general to specialized transactions and/or other processing activities for own Operations and Business Services function.
May contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.
Execute transactions accurately, on time, and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s).
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained.
Identify opportunities to improve service delivery.
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels.
Interact with partners by responding to requests in an effective and timely manner.
Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity.
Understand internal and industry regulations and trends, remain informed of emerging issues, and apply appropriate due diligence in adherence with operating policies/procedures.
Consistently exercise discretion in managing correspondence, information, and all matters of confidentiality; escalate issues where appropriate.
Support the timely and accurate completion of business processes.
Actively review internal processes/activities and provide ideas for process improvement- Investigate and escalate non-standard or high-risk activities as appropriate.
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management).
Be knowledgeable of and comply with Bank Code of Conducts.

Experience & Qualification Requirements:

Post- Secondary degree required.
1-2 years of experience in banking/financial.
Fully Bilingual in English and French- written and verbal.
1-2 years of SLA experience and strong administrative background.
1-2 years of Proficiency in Microsoft 365- Word, Outlook and Excel.
1 year of Compliance background or worked on government-based requests.

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

Apply on LinkedIn About employer

More about this job

Responsibilities

Process and validate information requests, including sensitive government-related requests, while meeting service-level requirements and maintaining confidentiality. Provide operational and transaction support, resolve or escalate issues, respond to partners, and identify opportunities to improve processes and service quality.

Requirements

A post-secondary degree and 1–2 years of banking or financial experience are required, along with full written and verbal fluency in English and French. Candidates should also have 1–2 years of SLA experience and administrative experience, proficiency with Microsoft 365 Word, Outlook, and Excel, and at least one year of compliance or government-request experience.

Skills

Bilingual Communication
Request for Information Processing
Data Entry
Document Validation
Compliance
Confidential Information Handling
Microsoft Word
Microsoft Outlook
Microsoft Excel
Banking Operations
Administrative Support
Transaction Processing
Workload Prioritization
Process Improvement
Risk Escalation

Visa sponsorship

Not detected in the job text

Keywords

Banking Operations
Financial Services
Operations Support
Requests for Information
Revenue Quebec
Government Requests
Compliance
Confidential Information
Service Level Agreements
Transaction Processing
Data Entry
Document Validation
Microsoft 365
Microsoft Word
Microsoft Outlook
Microsoft Excel
Anti-Money Laundering
Business Continuity Management
Operational Risk
Process Improvement
Partner Support
Escalation
Administrative Support
English
French

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Work requirements

Jobs in Canada