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Added 15 mins ago
HE
Entry level Event Assistant
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
You might be coming from retail, hospitality, customer service or university - or simply looking for an opportunity to build practical experience in a people-focused environment.
Added 15 mins ago
HE
Marketing Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Experience in sales, retail, hospitality, customer service, or other people-focused roles is an asset, but we welcome applicants who are ready to learn and build their experience.
Added 15 mins ago
P
Commis, Soupes, sandwichs et produits grillés et réfrigérés temps partiel jour
Provigo
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 16 mins ago
SD
Delivery Person, Hourly Full Time Day
Shoppers Drug Mart
Fredericton, NB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 16 mins ago
W
(CAN) Overnight Associate
Walmart
Dieppe, NB
- Part-time
To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers,…
Added 16 mins ago
W
General Merchandise Associate
Walmart
ON
- Part-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…
Added 16 mins ago
LC
Épicerie Commis temps partiel jour
Loblaw Companies Limited
Montreal, QC
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 16 mins ago
LC
Produce Clerk Part Time Evening
Loblaw Companies Limited
Moncton, NB
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 16 mins ago
LC
Commis PCX temps partiel après-midi
Loblaw Companies Limited
Sherbrooke, QC
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 16 mins ago
LC
Grocery Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Antigonish, NS
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 30 mins ago
JI
Customer Service/Cashier - Part Time
J.D. Irving, Limited
Fredericton, NB
- Part-time
Customer Service Associate/Cashiers play a key role in delivering exceptional service by assisting customers with inquiries, resolving issues, and ensuring a positive shopping experience.…
Added 30 mins ago
BS
Part-Time Sales Associate
Browns Shoes
Brampton, ON
- Part-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 30 mins ago
B
Electrical Design Engineer
BGIS
Toronto, ON
- Full-time
…globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600…
Added 45 mins ago
NP
Counter Sales Associate - Evergreen Opportunity
Next Plumbing and Hydronics Supply
ON · Ontario, Canada
- Full-time
…and co-workers by providing fast, friendly and knowledgeable service at the counter, fostering customer and vendor relationships, and supporting branch warehouse and logistics to meet or…
Added 46 mins ago
A
Dealership Retail Experience Strategist [AQ-24942]
Aquent
Canada
- Contract
Support retail partners with implementing new retail strategies based on customer-centric models, ensuring that sales and service teams are aligned with modernized processes.
Added 46 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Dieppe, NB
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 46 mins ago
WC
Overnight associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 46 mins ago
WC
Overnight associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 46 mins ago
WC
Overnight associate
Walmart Canada
Calgary, AB
- Contract
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 46 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
St. Albert, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 46 mins ago
S
Seasonal Retail Sales Consultant - Part Time - Laval, QC
Swarovski
Laval, QC
- Part-time
Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction…
Added 1 hour ago
SC
chef de quart - Store# 04059, PLACE VILLE-MARIE
Starbucks Coffee Company
Montreal, QC
- Full-time
Customer service experience in a retail or restaurant environment
Added 1 hour ago
LC
Personal Shopper Part Time Day
Loblaw Companies Limited
Riverview, NB
- Part-time
Provide great customer service by assisting with general questions, maintaining a positive environment
Added 1 hour ago
LC
Receiver Part Time Night
Loblaw Companies Limited
Georgetown, ON
- Part-time
…unloading new products in the store's warehouse and stocking the retail floor. We appreciate our Receiver team members for all they do and their support in initiatives that help provides…
Added 1 hour ago
LC
Student, Franchise Part Time Day Greenlight Requisition
Loblaw Companies Limited
Vaughan, ON
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…

Robertson & Company Ltd.

Operations Officer II

Mississauga, ON, Canada

Contract Period: 6 months with potential to extend or convert Pay Rate: $26 per hour Location: Mississauga, ON Location Type: Hybrid Business Hours: Monday – Friday, 8:00AM - 4:00PM or 9:00AM - 5:00PM · Contract

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Job details

Pay: Contract Period: 6 months with potential to extend or convert Pay Rate: $26 per hour Location: Mississauga, ON Location Type: Hybrid Business Hours: Monday – Friday, 8:00AM - 4:00PM or 9:00AM - 5:00PM
Job type: Contract
Apply by: May 8, 2027
Experience: 2-4 years of banking/financial institute experience
Posting language: English
Posted: Oct 8, 2026

Original job description

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.

Introduction:
Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.

Contract Period: 6 months with potential to extend or convert
Pay Rate: $26 per hour
Location: Mississauga, ON
Location Type: Hybrid
Business Hours: Monday – Friday, 8:00AM - 4:00PM or 9:00AM - 5:00PM

Job Responsibilities:

Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology
Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met
Reports to a Team Manager within the Team Structure
Positively contributes to the overall customer experience and loyalty index in each interaction
Ensure customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally and escalating when required
Create and/or recognize exceptional customer service through established programs
Ensure all required processing and enquiries are fulfilled meeting Service Level Goals
E4Provide subject matter expertise for internal and external partners within defined area
Complete assigned tasks accurately & within established standards
Actively participate in daily touch points and work distribution Contribute to the achievement of satisfactory audits by understanding & following audit and process guidelines
Identify areas of risk and escalate as necessary
Be knowledgeable and comply with Bank Codes of Conduct
Identify, suggest and actively participate in process improvements
Understand and apply bank/service center operating policies and procedures
Demonstrate flexibility by adapting to change within business area and unit
Adopt new processes and technology improvements
Ensure necessary due diligence is taken to support the accuracy of all transactions
Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
Interact with partners by responding to requests in an effective and timely manner
Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity
Understand internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Support the timely and accurate completion of business processes
Actively review internal processes/activities and provide ideas for process improvement
Investigate and escalate non-standard or high-risk activities as appropriate
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Be knowledgeable of and comply with Bank Code of Conduct

Experience & Qualification Requirements:

post-secondary education required
2-4 years of banking/financial institute experience
Tech Savvy: ability to learn new software
Prior experience with SLAs
Proficiency in Microsoft 365- Word, Outlook and Excel
Bank wire processing experience

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.

Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.

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More about this job

Responsibilities

Process banking transactions accurately and on time while meeting service-level goals, following operational procedures, and protecting confidential information. Support internal and external partners, resolve or escalate issues, contribute to audits, and identify opportunities to improve processes and service delivery.

Requirements

A post-secondary education and 2–4 years of banking or financial institution experience are required. Candidates should be comfortable learning new software, have prior SLA experience, be proficient in Microsoft 365 applications, and have bank wire processing experience.

Skills

Bank Wire Processing
Transaction Processing
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft 365
Customer Service
Operational Support
Risk Identification
Process Improvement
Audit Compliance
Due Diligence
Confidentiality
Anti-Money Laundering
Business Continuity Management

Visa sponsorship

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Keywords

Banking Operations
Financial Institution
Operations Support
Transaction Processing
Bank Wire Processing
Service Level Goals
Service Level Agreements
Customer Experience
Partner Relationships
Microsoft 365
Microsoft Word
Microsoft Outlook
Microsoft Excel
Audit Compliance
Risk Escalation
Process Improvement
Due Diligence
Confidentiality
Bank Codes of Conduct
Anti-Money Laundering
Business Continuity Management
Operational Policies and Procedures
Workload Prioritization
Service Delivery
Background Screening

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