Operations Officer II

Our client is a top financial institution with significant North American holdings.  They have operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail banking.
 
Introduction:
Prime Hires is seeking a skilled Operations Officer II to join our client in support of an existing vacancy.

Contract Period: 12 months with potential to extend or convert
Pay Rate: $25.5 per hour
Location: Mississauga, ON
Location Type: Hybrid
Business Hours: Monday – Friday, 9:00 AM - 5:00 PM

Job Responsibilities:

• Ability to work well independently and as part of a team.
• Strong communication, interpersonal, planning and time management skills to work in a fast-paced environment.
• Ability to work efficiently to meet individual and team driven benchmarks.
• Be conscientious and detail oriented to mitigate any risk to the bank.
• Understand and apply operating policies and procedures.
• Customer driven with a focus on always providing exceptional customer service.
• Ability to take ownership of situations and know when to escalate issues as required.
• Ability to multi-task and work in a fast paced, high-volume environment.
• Ensure Service Level Agreements are always adhered to.
• Ability to assess and make decisions on ensuring Small Business Accounts are AML/KYC/KYB compliant.
• Adopt new processes and technology improvements.
  

Experience & Qualification Requirements:

• High school diploma required.
• Fast-paced, multitasking, work well under pressure
• Detail oriented.
• Computer Skills – MS Suites Excel: basic understanding.
• Previous admin work/ previous Ops officer work.
• Strong oral and written communication skills.
• Able to work independently/ excellent time management skills.
• Banking Experience/ Previous financial institution.
• Knowledge of Host applications is an asset.
• French bilingual asset.
  

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Background screening is required as part of the onboarding process. The type of screening required (criminal, credit, or other verifications) will vary based on the position and client requirements.

We use AI technology as part of our application review process to assist with screening and assessment. All applications are also reviewed by our recruitment team.
  
Prime Hires & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Prime Hires is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment.